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See what reviewers are saying

Rated 1 out of 5 stars

extremely bad experience .. this is a SCAM company that completely robbed all my profits more than 1000 USD has vanished from my account using tricking policies in hidden clauses that they never tell... See more

Company replied

Rated 5 out of 5 stars

The range of markets that can be traded with favorable trading terms is vast out here. Here are : - fx pairs; - stocks; - bonds; - commodities; - crypto and whatnot. One can easily build a go... See more

Company replied

Rated 3 out of 5 stars

Here we go, the inauguration of Trump passed a few days ago and finally the financial markets are more predictable. As far as I know, many financial analysts expect the bull run on all markets since... See more

Company replied

Rated 5 out of 5 stars

My friend told me about this company and I open advanced account, it open very fast no problems. Special thing are no need to write support and wait fo answer long time because there is account repres... See more

Company replied

Company details

  1. Financial Institution
  2. Finance broker

Written by the company

A secure, award-winning, innovative Forex and CFDs broker you can trust! In a fast-paced trading industry, missing out on even the smallest detail can often make the difference between success and failure. We believe that only a perfect blend between technology, education, and professional customer service can answer the needs of a modern trader. We recognize the importance of quality in every service we provide, so we are working hard to ensure that our community enjoys transparent services and ground-breaking products.


Contact info

3.0

Average

TrustScore 3 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Somewhat interesting.

The IPOs are an interesting way to invest. It is a type of investing that I have not really done before, so I find it fascinating.

However, take out the IPOs, I believe that the minimum limit to trade on the platform is absurd. The broker does not really create room for novice traders but instead encourages them to not build their skill with the copy trading feature.

5 February 2024
Unprompted review
Neotrades logo

Reply from Neotrades

Hi C. Mora,

We have many options to encourage novice traders to trade with us. Please get in touch with us to learn more about what we offer.

Happy Trading!

Rated 3 out of 5 stars

Not quite great.

For the once in a while trader, I will not really say that this is a platform for you. This is owed to the fact that the broker is not affordable and does not really offer traders an account to be passive with. The minimum account type is not really an amount that most people are willing to risk.
However, the execution speed is fast, meaning I never miss an opportunity. The customer service team is on point, always ready to assist and answer my questions. I would definitely recommend giving them a try if you trade full time.

26 January 2024
Unprompted review
Neotrades logo

Reply from Neotrades

Hi J. Capo,

Thank you for leaving a review. Please note that we aim to offer tailored services to each type of trader. Whether you have a small or big account. Get in touch with our team to learn more about this.

Rated 3 out of 5 stars

contemplate on it

this platform may seem to be modern and highly-optimized, but I can't state that I truly relish my experience of trading here.
ofc, I admit that the number of tradable assets, instruments, various auxiliary tools is impressive, but not for me. as an expert in trading it's tough to find a platform that would genuinely delight me. hope these guys will contemplate on my words...

13 January 2024
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Bakar al-Nazar,

Thank you for your feedback. If you need more information about the services that we offer, please do not hesitate to get in touch with our team.

Happy Trading!

Rated 3 out of 5 stars

For traders who want to utilize…

For traders who want to utilize Neotardes as their first training ground, that ain’t gonna happen…
Because the broker has a very high min depo requirement. So it’s a place for serious traders with substantial deposits and serious market experience.

8 January 2024
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Hector,

Thank you for your feedback. We appreciate your concerns and understand your point of view. Neotrades aims to cater to experienced traders, ensuring a professional trading environment. We’re here to assist if you have any further questions or need clarification.

Rated 4 out of 5 stars

I can’t vouch for innovation

I can’t vouch for innovation, but it’s certainly a versatile and flexible broker.
The number of various options to trade and make money is exciting.

3 January 2024
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Suong,

Thank you for your positive feedback.

Happy Trading!

Rated 4 out of 5 stars

It's a good company for retail…

It's a good company for retail investors. It demands a high entry deposit, but who thought that investing can be done with 50 bucks?
Money makes money my friends.

22 December 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Ismael,

Thank you for your positive feedback. At Neotrades we have various minimum deposit threshold for various types of traders and account types.

Happy Trading!

Rated 4 out of 5 stars

A solid option

The first impression I had after a short evaluation of their concept is that this broker can be a perfect fit for more advanced traders, and less suitable for those at the beginning of their trading journey.
For newbies, I think MT5 is a bit harder to learn trading apps, compared with its older brother MT4. However, this engine is widely used by pro traders who implement more complex technical analysis in their everyday trading.
On a positive note, the copy-trading feature is a valuable addition, so newbies can get involved in real trading using the signals provided by more experienced traders.
Just to mention in the end that I appreciate the wide range of markets available with Neotrades. The number of shares their clients can trade is truly impressive!

19 December 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Antonio,

We are glad to see that you enjoy trading with Neotrades.

Have a great day!

Rated 3 out of 5 stars

I feel like I having a mixed bags of…

I feel like I having a mixed bags of experiences with neotrades. Sometimes it is good, sometimes it is not as good. But it's a long journey so I am giving them some chances.

9 December 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Miguel,

Thank you for your feedback. If you have any questions about our services or want to understand how to use our platform please reach out to our team. We are available 24/5.

Happy Trading!

Rated 1 out of 5 stars

Withdrawal disabled by Neotrades

My withdrawal got completed and funds credited back to my account. It was overall not a good experience.
But Andrew from neotrades was very professional and went extra mile to ensure the withdrawal process got completed timely.

1 December 2023
Unprompted review
Neotrades logo

Reply from Neotrades

HI RKRP,

We appreciate you reaching out to us regarding your withdrawal request and understand your concerns.

We apologize for any inconvenience you may have experienced during this process.

At Neotrades, we take the security and integrity of our platform seriously. In some cases, withdrawal requests may be temporarily disabled as part of our security measures to ensure the safety of your funds and prevent unauthorized transactions.

Please note that the relevant team has been informed and that they are actively working to resolve this.

Update :

We appreciate your patience and dedication to completing the necessary account verification process. It's a vital security measure to safeguard your account and funds. Once your verification was complete, we promptly initiated your withdrawal request. We understand your eagerness to access your funds and are committed to providing a secure and efficient trading experience. If you have any further questions or need assistance, please don't hesitate to reach out to our support team.

Rated 4 out of 5 stars

Just ok.

Nice trading here really.
No justification for the high min depo tho.

30 November 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Yusri,

Thank you for your positive feedback. We hope that as you explore our services you get to experience more of what we have to offer as a brand.

Happy Trading!

Rated 5 out of 5 stars

MT5 and Neotrades

Before Neotrades, I never seriously considered the MetaTrader 5 app. Once I gave it a try, but quickly got back to MT4. However, I liked the trading conditions at Neo Trades and wanted to trade with this broker. What seemed as a downside at the beginning, they only offered MT5 app for trading, but it turned out to be something that I am grateful for from this time-distance

28 November 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Adrian,

Thank you for your positive review.

Happy Trading!

Rated 1 out of 5 stars

A Scam company

A Scam company. Started with 250$ account. Everything was going good for 3 weeks. And then they insisted to invest more money and invested 8000$. Then they have taken big trades and after two weeks they asked me to add another 10000$, otherwise my account will be washed out. In 3 days the account became 0. The agent who was supporting me was Milan and the account number is 200067.

13 November 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Anish,

Thank you for bringing this to our attention.

The relevant department has been informed and they will be in touch with you shortly.

Rated 3 out of 5 stars

I dunno..

I dunno..
I did not get a good vibe out of this platform. I'll try for a bit and decide.

4 November 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Emilio,

Thank you for your feedback.

Our support team is available 24/5 to answer any questions you might have and guide you though our platform. Get in touch with us at support@neotrades.com

Happy Trading!

Rated 4 out of 5 stars

Looks decent and trades decent

Looks decent and trades decent, but nothing major to surprise me here...

26 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Alonso Vargas Fierro,

Thank you for your positive review. We are always available to help you experience all of our platforms features to the fullest.

Happy Trading!

Rated 4 out of 5 stars

They need alot to become good broker

i have joined them since one and half months and the reason they advertised providing good signals and asked me to deposited $250 to get the signals and when i do what i got is technical anyalsis which are avialble onmarket for free .. but then the account manager try to figure some trades which was good trades and profitable but it need good capital and need time to mnoitor .. i can confirm they are expert in the siganls but they have the worest support and the web site is too bad and not fubctioning well and if u send an email sking for help nobody will care about you. Now i tried many time to withdraw my $250 but I cant because i need to fully verified my acrd and to do this u need to upload ut card pic but the problem the web not working well which prevent u from uploading so i sent them the documents on emailto verifiy but no one care .. i rise a complain to them compaint dep .. again this dep look like have same problem .. they will ignore you if you did not lisen to them and fund ur acc with at least $5k .. so Im going to rise the complain to the regulator it self .. I dont recommended this broker at all unles they change the way of them dealing with customer

update 26 /10 /2023

Thank you for your reply and problem solved .. I will repeated your market anyalsis was great but the customer support need to be more professional .. i have change my rate and wish to joined you soon

10 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Sayed Mohd Al-alawi,

We apologize for the issues you've faced while trading with Neotrades.

The relevant department has been informed and has already tried to be in contact with you to resolve this issue. Your satisfaction is important to us, and we appreciate your patience.

Rated 5 out of 5 stars

Praiseful words from me

I have several things which I like about this platform. First of, there's no useless trading software, only one, time-proven solution with enviable capabilities - MetaTrader 5.
Secondly, it's worth mentioning rational minimum deposit sum. I say rational because the company's creators realize that $1k is exactly that sum which helps to build good risk management stratey.

19 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi A. Pastor,

We are happy to see that you are enjoying our service. Happy Trading!

Rated 3 out of 5 stars

This broker is unusual

I know every broker comes with his strong and weak sides, but Neotrades’ weak sides weigh a little more than the stone ones.Their customer target is pretty tight., can be said.
To like this broker you must like the MT5 platform, have at least $1000 to deposit, and have a pretty good knowledge of trading since they don’t provide education.

17 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Miguel,

Thank you for sharing your thoughts on Neotrades. We appreciate your feedback.

While we don't provide specific education courses or materials to our clients, we have a range of tools and resources available to improve your trading experiece. Get in touch to learn more!

Rated 5 out of 5 stars

Investing options

The broker can be considered for trading and for investing too. Copy trading and PAMM accounts are great for this purpose.

8 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Muammar,

Thank you for your positive review. Happy Trading!

Rated 3 out of 5 stars

Too expensive

I am certain that I am not the only trader saying this. I can afford the broker's services, but I think that many traders actually can't. Some will argue that it's an elite service...

15 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Zubair Tamir,

Thank you for your feedback.

We understand that pricing can be a concern for some traders. While we aim to provide a premium service with various benefits, we also strive to offer competitive pricing.

Happy Trading!

Rated 4 out of 5 stars

This is an excellent broker

This is an excellent broker, but it is not suitable for every type of trader or trading strategy.
From what I have seen from their offering, it left me with the impression that this broker is focused on providing services to more advanced traders. This is good, they know what experienced traders need and have created an almost perfect environment for them.
Their unique offer is an account manager, with whom you are able to have weekly meetings. If you ever have traded with a large account size, you will know how useful this might be. Kudos for this feature!

16 October 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Hi Kieu Huu,

Thank you for sharing your experience with Neotrades. Happy Trading!

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