NetFlorist Reviews 

My order was a gift for someone else. It arrived wet and the card was wet. The driver said that it fell in a bucket of water. I contacted the call centre and I sent photos of the wet box. I am still waiting for someone to collect and exchange the gift. I was meant to give it to the person tomorrow, but thats not happening. Disappointed with netflorist.

Your order no: 109275569 has been placed.
I ordered 4 bunches of roses for secretaries' day to be delivered to the same address explaining that office hours are 08:00am to 17:00pm. Only 1 person got their flowers an hour ago. The other 3 ladies in the office did not. How can you not deliver all four at the same time when it is under the same order number and going to the same address. The other ladies now feel left out. This does not make sense. Can someone please advise when the other 3 bunches on this order will be delivered. I do not want them to receive it tomorrow, they need to get their flowers today.

PLEASE DONT DELIVER STUFF AT 18H00.
THE INTENDED PERSON WASN'T HERE ANYMORE- KEEP TO OFFICE HOURS.

I had an issue with delivery time and they assisted me. My Precious loved her gift, thank you so much❤️

THANK YOU SO MUCH FOR THE EFFICIENCY YOU HAVE SHOWN.WHAT A GREAT COMPANY.

Easy ordering. They responded to my messages promptly

Reliable, on time and gifts are perfect with a well thought out special personal touch.

Excellent service

Evans Sizwe took over from my original driver whose vehicle broke down and he was incredible the entire time! He really deserves recognition for going out his way to assist

The flowers didn’t look so fresh though
The card had no message on it

I used Netflorist a few years ago when I worked offshore and used them to send flowers. Recently I decided to send someone special flowers and only one company came to mind. Netflorist. And once again they haven't disappointed on the two recent occasions I used them. I'll definitely continue using them.
Thanks team Netflorist.

As always very easy to order! I did it 12pm at night on my phone and did not even climb out of bed🤣 delivered the next day to my Mom no hassles! I am a frequent user of your service and I am always pleasantly impressed! Great stuff Netflorist!

It was a wonderful ladies 40th and i was in Cape Town but could get her a gift through Netflorist which was great and i could also personalized it for her to remember this day for long to come.
Service was excellent and i could track order from start to finish.
Thank you for making this possible for me

Amazing experience.

That is why I keep coming back !
Kudos to the entire team.

They dont listen to a request . They try and deliver past six at night at a work place that closes at 4 pm they charge you same day delivery but it takes 2 days to be delivered . Then they dont give a time when your things are gonna be delivered .
Will not recommend to anyone .

I'm totally disappointed in the service I strictly ask before 15H00 and where did you leave the flowers as you delivered it by 17H50 ten to 6 and the who singed for the flowers.

I am extremely disappointed with the service received. We paid for premium delivery, yet the flowers have still not been delivered, and when we call, we are told that you cannot even provide an estimated delivery time. This raises the obvious question: what is the purpose of offering and charging for a premium delivery option if there is no guaranteed or even estimated delivery time?

To make matters worse, when trying to follow up, I have waited 7+ minutes on hold, only for the call to be repeatedly dropped when I am next in line. To make thins worse I finally get someone on the line then my call is dropped while I'm explaining.😡 This is unacceptable, especially when the order is time-sensitive and we specifically paid extra for premium service.

I expect this matter to be addressed urgently and would also like an explanation regarding the premium delivery charge. Also we got notified that the package was delivered at 17:45???? I have no idea how that is possible as the business premises is closed at that time!!!

The flowers were not fresh and started wilting quite quickly. The ribbon tied around the bouquet was also wet, which made the overall presentation disappointing. I expected better quality and freshness. Would like to share images of the product.

Unfortunately poor experience compared to others. Delivery happened way after scheduled time and recipient had to wait and miss their transport back home. Really not the best experience

The order itself is perfect, I like everything about it, delivery was a bit disappointing this time around I had to enquire the whereabouts of my order. Other than that I love it.

The flowers was not fresh and some was already turning brown on the ends. The whole wrap around the flowers was wet. Its very disappointing to receive flowers like that.