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NETTA Reviews 670

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, efficiency, and ease of use, often highlighting how well they perform their intended tasks. Many consumers also commend the fast and reliable delivery service, noting that items arrive promptly and as described. The overall service experience is consistently rated as excellent, with many people expressing satisfaction and a willingness to recommend the company to others. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing difficulties with product compatibility. A few people mentioned that the power of certain tools was not always sufficient for heavier tasks, and there were occasional concerns about the durability of some components, such as wheels or fan mechanisms.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the great quality, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and prompt... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of items, such... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the prompt and excellent service, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy online ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

From ordering to receiving very good no problems. Was pleased with how light the hedge trimmer was, my only fault with it both is that it’s not so powerful when connected to the pole, but as long as... See more

Rated 4 out of 5 stars

Perfect item, as advertised Product arrived quickly One problem was I did send a query and didn't get a response.However, I sorted it myself so not a problem.

Rated 4 out of 5 stars

Arrived promptly and easy to use once I purchased the additional strap as its top heavy using the saw , could do with more power as the trimmer can’t deal with thicker twigs

Rated 4 out of 5 stars

The patio cleaner workd well. Alas wheels dont last long and the inability to get steel wheels only is a pity. Bought another battery as after 20 minutes have to change. Trying to find other wheels... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

670 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Small battery chainsaw

I bought a battery chainsaw
I'm unable to find a replacement chain for it
I have bought both 6in and 4in blades neither fit I cant find 5in blades
So the whole thing is useless now
£67 wasted

16 May 2025
Unprompted review
Rated 3 out of 5 stars

Slow response but good result in the end!

I wrote to the company asking when their gazebo cover would be back in stock and got an immediate response with a link.

I ordered one and it arrived this week. It has a tear in it. It had been placed into a single bag which was also torn.

I have emailed them twice and called 12 times so far with absolutely no response.

This company seems fine until there is a problem with a damaged item and then you will get no response.

UPDATE
I managed to speak to someone 15 calls and 4 emails later.
The lady was very friendly and I now have a new gazebo cover which is great quality and just like the original cover.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Bought a hand held hedge/grass trimmer…

Bought a hand held hedge/grass trimmer from netta it cuts extremely well razor sharp,not to heavy,(I'm 77).excellent price.
If you won't a very good cutter for an excellent price buy this one.would recomend to any one

10 May 2025
Unprompted review

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