Netwent 

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Company details

  1. Abrasives supplier

Written by the company

Netwent is regarded as the benchmark for the 3rd party shipping industry. Our competitors look up to us and try to match the level of service excellence that we have established as the bar for the rest of the industry. While our competitors are busy emulating what works, we are innovating cutting-edge technology and solutions to complex problems for tomorrow. Our customer satisfaction rate is a true testament to our service excellence. Most companies would be content if they were in our shoes but that’s not the case with us. We are constantly trying to evolve so we can serve our customers even better. We are continuously trying to improve and make business better than it was yesterday for our customers. We are in this journey together with you. Our successes are interdependent. If we succeed, our customers will succeed, and vice versa. We realize what a privilege it is to be able to serve our customers and their businesses. We do everything in our power to ensure we are carrying out our duties with the utmost professionalism and diligence. Here are a few things we do to ensure just that: - All new processes are weighed for their impact on our customers, both positive and negative. If there are not overwhelming pros than cons, we move on to a new process. - We go out of our way to ensure we are hiring the right people for the right job. We have a proven employee vetting process to ensure streamlined, yet effective onboarding process. - We nurture mutually beneficial relationships with all stakeholders. - We try to remain as agile and flexible as possible so our customers can enjoy a pleasant experience in all aspects. - We happily pass on all discounts available to our customers so that they can realize the beneficial nature of their partnership with Netwent.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

***SCAM/FRAUD***

These are the people that I had email contact with throughout the whole ordeal. Kelly Bigg(supervisor), Sylvia Anson (human resources), and Melissa Neilsen(payroll). Kimberly Wilcox is supposed to be the CEO.
***BEWARE YOU WON'T GET PAID***
It seems the company website is now shut down.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

I’m an art collector and recently I…

I’m an art collector and recently I started pursuing my passion as a business. Buying and sending art pieces has helped me make a profit, but when I have to send a valuable package internationally, I have to make sure I work only with the most reliable carriers on the market. I tried Netwent's service a while back and I was impressed with their level of reliability, attention to detail, and rapidity. I haven't had a complaint once, and I trust Netwent to always provide me with unbeatable logistics solutions.

13 July 2022
Rated 4 out of 5 stars

Not bad

Not bad. This time I had Chris as a manager and he was dealing with my extended order of sanitary and bathroom equipment. Some of the parts had to be repacked, others had to have combined packaging. I had only one delay with the shipment of one part. Luckily it wasn't crucial. At least the guys know how to take responsibility for their mistakes and remain polite, attentive and helpful.

11 July 2022
Rated 5 out of 5 stars

I had Betty as a manager and she helped…

I had Betty as a manager and she helped me a lot with my orders. Her logistics advice was accurate and saved me and my clients serious money and even some time. Well done

7 July 2022
Netwent logo

Reply from Netwent

Hello Victor,
Thank you for the review and high rating. We appreciate the effort. Will sent Betty your compliments. Hope to work with you again soon

Rated 4 out of 5 stars

Great service

Great service, well organized process, professional customer support, prices a little too high as for me

1 July 2022
Netwent logo

Reply from Netwent

Hello Dorothy,
we appreciate the ranking and the review. Will continue to do out best to meet your needs. Hope to work with you again any time soon

Rated 4 out of 5 stars

It's better with 3rd party

We have resources available, but we thought that Netwent will do this job better. They have an excellent position in the supply chain, not to mention that they have experience in logistics and supply chain management. I would like to take advantage of this opportunity to thank Netwent for the excellent job they’ve done. You guys really contributed to our company’s growth.

14 June 2022
Netwent logo

Reply from Netwent

Shon, thank you for the time you took to write this review. And we are happy to be a good asset to your business. Hope to have more deals with you.
Have a great day

Rated 5 out of 5 stars

Wide range of services

My business was in need of a company that could cover a wide range of logistics requirements, starting from mail forwarding and quality control and going up to regular package shipping and receiving. After working with different companies that didn't manage to understand and meet my needs, I was reluctant to pursue another collaboration. However, after hearing only good things about Netwent, I gave them a chance, and I'm extremely glad I did. I’ve never had a worry regarding demands in this department ever since.

3 June 2022
Netwent logo

Reply from Netwent

Dear Victoria,
We are grateful for the time you took to write the review. We are also very glad that you gave us a chance and we could meet your needs. It's been a pleasure working with you and we hope to continue the same way.
Have a nice day

Rated 5 out of 5 stars

I love working with Netwent

I love working with Netwent. Great team of professionals who are ready to help and are quite flexible with the adjustments to their own plans. I really feel that I can address any issue or desire and Netwent will help me. I actually get some ideas on how to increase the volume of sails by talking to the customer support (big hello to Martin)

30 May 2022
Netwent logo

Reply from Netwent

Hello Andrea,
We thank you for your review and 5 stars. We are proud to have you as a client and hope to continue our cooperation. We will also send your compliments to Martin.
Have a good day

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