Nevaeh Store Reviews 3,850

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,222 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the jewelry is beautiful, durable, and often mistaken for real gold. Many appreciate that the items do not tarnish or rust, even with daily wear, making them suitable for sensitive skin. The designs are frequently described as stunning, elegant, and well-crafted, with many reviewers loving their purchases and planning to buy again. However, some customers experienced issues with orders not arriving, delayed deliveries, or receiving damaged items. A few also reported dissatisfaction with customer service, mentioning slow responses or a lack of resolution for product issues, particularly regarding a strict return policy for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the durability and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant frustration,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

People report ambiguous experiences with customer service, with some finding it very helpful, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company is very reliable for it's merchandise..I have bought so many items from there... It's custom service is also very helpful and reliable..

Rated 5 out of 5 stars

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have... See more

Rated 5 out of 5 stars

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain piece... See more

Company replied

Rated 5 out of 5 stars

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy an... See more

Company replied


Company details

  1. #264 of 287 best companies in Jewellery shop

Written by the company

NEVAEH - SPELL IT BACKWARDS... We are a UK based online jewellery store creating and delivering premium quality jewellery whilst maintaining affordability. Neaveh’s sole focus is ensuring each and every customer is satisfied with quality, price, speed of delivery and durability of each order. Sustainability is extremely important to us so we ensure, where possible, only the most eco-friendly metals are used to create our products without compromising the quality of the product. Each piece we design is hand crafted with love, but most importantly with knowledge. We promise to stay on trend and deliver you the jewellery you really want.


Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I love the jewellery it’s long lasting…

I love the jewellery it’s long lasting and I always get so many compliments on it

15 May 2025
Unprompted review
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Reply from Nevaeh Store

Thank you for your valued custom and loyal support it means alot to Nevaeh Team x

Rated 5 out of 5 stars

The quality is amazing and very nice…

The quality is amazing and very nice jewelry for gifts, also there always amazing deals. I’m loving my orders each time more!

29 March 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Shawkar for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 1 out of 5 stars

I don’t have my order and no response…

I don’t have my order and no response from customer support. I’ve contacted the delivery company and they don’t have the order from Neveah… yet it’s been over a week and I’ve had no updates.

I’ve purchased from here before and like the products but not sure about the service this time around ….

30 March 2026
Unprompted review
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Reply from Nevaeh Store

Hi if you could kindly email us with name address and order number so we can move forward in resolving for you thank you Nevaeh Team x

Rated 5 out of 5 stars

Fantastic choice of jewellery pieces

Fantastic choice of jewellery pieces. I've been a customer for a about 5 years years and am impressed with the quality. Still looks brand new!

21 March 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Sandra for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Good quality, great prices!

Have ordered multiple items from Nevaeh twice. Always impressed by the quality and finish. Once I had an issue with one of the pendants, they immediately sent me a replacement. Good customer service. Would highly recommend!

9 February 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Amna for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I’ve bought most of my jewelleries…

I’ve bought most of my jewelleries (rings, bracelets, bangles, necklaces etc) from Nevaeh since 2020 and none has faded nor cracked hence I keep coming back. As long as they keep the high standard I’ll continue to purchase my jewelleries from them. No regrets at all.

9 February 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Essy for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Only once had a problem with one of…

Only once had a problem with one of the jewellery pieces which was sorted straight away no problem which customers service highly recommended

1 October 2025
Unprompted review
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Reply from Nevaeh Store

Thank you Raj for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Quality wasnamaxonf

Aka the pieces purchase were lovely
My nieces were very happy

26 February 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Love your jewelry!

I absolutely love Neveah jewelry. I truly appreciate wearing high-quality pieces that stand out, and Neveah delivers every time—without the high price tag. The cost savings are incredible for the quality you receive.
I especially love that the jewelry is durable, waterproof, and does not tarnish, which makes it perfect for everyday wear. I’ve purchased pieces for both my girls and myself, and we all receive so many compliments whenever we wear them.
Beautiful, well-made jewelry that looks amazing, lasts, and feels special—Neveah has become one of my go-to brands.

23 March 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 2 out of 5 stars

received two damaged rings in two…

received two damaged rings in two different orders. contacted them and they didn’t reply for ages and then just said we only have a 5 day return policy for defective items so suck it up i guess

20 March 2026
Unprompted review
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Reply from Nevaeh Store

Hi Sana we do respond within 72 hours but you was over the period we accept returns hope that helps thank you Nevaeh Team x

Rated 5 out of 5 stars

Affordable and nice pieces

Affordable and nice pieces, great for gifting

16 February 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I love the products

I love the products, they make you feel like a high end jewellery queen. I love the idea of matching sets, which gives such a polished look. Prices are phenomenal, such great value for money A* Nevaeh.

30 March 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Frankie for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I got some items from them about 2…

I got some items from them about 2 years ago. They're still in the best shape. I exercise with them, bathe with them. Still as good as new.

23 October 2025
Unprompted review
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Reply from Nevaeh Store

Thank you Chiamka for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Beautiful jewellery and superb quality

Beautiful jewellery and superb quality. Don’t feel like spending anywhere else than this store if want to buy reasonable and good quality jewellery

23 March 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Divya for your valued customer and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

The perfect combination of elegance and affordability

Beautiful pieces that are so elegant and well-designed, yet affordable, durable and tarnish-free. I am a repeat customer and the service has been excellent every time. Recently ordered the charm necklace and bracelet for my daughter’s 17th birthday and she really loved them!

29 March 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Faeza for your valued custom and loyal support ti means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, and does not tarnish

29 March 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Linda for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Stunning …

All the items I received are absolutely gorgeous, I’ve ordered more

13 March 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Lyndsey for your valued custom and loyal support it means alot to us Nevaeh Team x

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