Ate Reggie and the staff were very helpful with everyone making sure each customer is attended to their needs. Recommended for those collecting unique shoes.
Company replied
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See what reviewers are saying
Great first experience on this e-shop, unfortunately it was a bit ruined by UPS which did not honored their schedule and my parcel got open and the shoe box damaged. But I definitely will come back on... See more
Company replied
She was very helpful and accommodating throughout my visit. She assisted me with everything I needed and was very friendly and patient. Great customer service and a pleasant experience!
Company replied
Great experience overall. Delivery was really fast, everything arrived as expected, and I’m very happy with my purchase.
Company replied
Company details
- Shoe shop
- also in
- Clothing Shop
Written by the company
NEWCOP es un retailer especializado en sneakers y moda urbana, nacido en 2022, que se ha consolidado como un punto de referencia para los amantes de la cultura streetwear. Nuestra propuesta de valor se basa en la combinación de un catálogo exclusivo —con modelos de marcas líderes como Nike, Adidas, Puma,Asic,Yeezy,Air jordan y otras firmas internacionales— junto a una experiencia de compra confiable y cercana. Desde nuestros inicios, hemos trabajado con una visión clara: acercar al consumidor productos originales, de edición limitada y de alta demanda, garantizando transparencia y profesionalidad en cada transacción.
Nuestro compromiso
Written by the company
- Sneakers y streetwear seleccionados con atención al detalle.
- En NEWCOP trabajamos cada día para ofrecer una selección cuidada de sneakers y streetwear, con información clara, envíos seguros y una atención cercana antes y después de la compra.
- Servicio transparente y atención personalizada.
- Preparamos cada pedido con cuidado y revisamos cada incidencia de forma individual para ofrecer una solución justa, clara y profesional.
Nuestra garantía
Compra segura, envío protegido y atención cercana.
En NEWCOP preparamos cada pedido con cuidado y trabajamos con empresas de transporte fiables para ofrecer una entrega segura. Además, nuestro equipo revisa cada incidencia de forma individual para dar una respuesta clara, justa y profesional.
Contact info
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Service is superb
She was very helpful and accommodating throughout my visit. She assisted me with everything I needed and was very friendly and patient. Great customer service and a pleasant experience!
8 August 2026
Reply from NEWCOP
Thank you so much, Lianah! We’re delighted that our team member made you feel welcome and supported throughout your visit. We’ll be happy to share your kind words with the store team!
Reply from NEWCOP
Hi Myke,
Thank you so much for your review! We're delighted to hear you were happy with the fast shipping, great prices, and our service. We truly appreciate your recommendation and look forward to seeing you again soon!
The people at the store were very friendly and helpful.
The people at the store were very helpful in helping me find the right shoe and sizes.
26 July 2026
Reply from NEWCOP
Hi Puneet,
Thank you for your kind review! We're so pleased to hear our team helped you find the right shoes and size. We hope to welcome you back again soon!
Reply from NEWCOP
Hi Martina,
Thank you for your review! We're delighted to hear that shopping with us was easy and that your order arrived quickly. We look forward to serving you again soon!
Fast and simple
30 July 2026
Reply from NEWCOP
Hi Ana,
Thank you for your review! We're delighted to hear your shopping experience was fast and simple. We look forward to welcoming you back soon!
Cashier was super nice
30 July 2026
Reply from NEWCOP
Hi,
Thank you so much for your review! We're delighted to hear our team made your visit a great experience. We hope to welcome you back again soon!
Reply from NEWCOP
Hi Teresa,
Thank you for your review! We're delighted to hear your order arrived on time and that the delivery experience met your expectations. We hope to see you again soon!
Reply from NEWCOP
Hi Nikolaos,
Thank you for taking the time to share your feedback. We're sorry that your order arrived later than expected and understand how frustrating that can be.
As many of the products we offer are sourced on demand, delivery times may occasionally be longer than anticipated. That said, we know this doesn't change your experience, and we're continuously working to improve our processing and shipping times.
We truly appreciate your patience and hope to have the opportunity to provide you with a much better experience in the future.
Reply from NEWCOP
Hi Maria,
Thank you for your kind review! We're delighted to hear the shoes matched your expectations and fit perfectly. We hope to see you again soon!
This is my third order
This is my third order, and I haven't had any problems so far; the order arrived in good condition. Thanks!
23 July 2026
Reply from NEWCOP
Hi Jupiter,
Thank you so much for your continued trust in NEWCOP! We're delighted to hear that this is already your third order and that everything arrived in perfect condition.
We truly appreciate your support and look forward to serving you again soon!
Reply from NEWCOP
Hi Joanna,
Thank you so much for your kind words! We're delighted that your order arrived quickly and that you love your new shoes.
Enjoy them, and we hope to see you again soon at NEWCOP!
Reply from NEWCOP
Hi,
Thank you for your 5-star review! We're delighted to hear that your order arrived quickly.
We appreciate your support and hope to see you again soon at NEWCOP!
I was very satisfied with my purchase
I was very satisfied with my purchase, they sent it very fast and I received it in 3-4 days even though it was in another country.
8 July 2026
Reply from NEWCOP
Hi Ece,
Thank you so much for your review! We're delighted to hear that you were satisfied with your purchase and that your order arrived quickly, even with international shipping.
We truly appreciate your trust and hope to see you again soon at NEWCOP!
Reply from NEWCOP
Thank you so much for your review! 😊 We're delighted to hear you had a great experience with us. We look forward to seeing you again soon!
Exelent,fast!💪🏽
25 June 2026
Reply from NEWCOP
Hi,
Thank you so much for your review! We're delighted to hear that you were happy with both the speed of the delivery and your overall experience. We look forward to welcoming you back to Newcop soon!
Kind regards,
The Newcop Team
Friendly and supportive sales team
Friendly and supportive sales team! Thank you for your kindness and patience.
18 June 2026
Reply from NEWCOP
Hi Magdalena,
Thank you so much for your kind words! We're delighted to hear that our team made your experience so positive. We truly appreciate your support and hope to welcome you back to Newcop soon.
Kind regards,
The Newcop Team
Reply from NEWCOP
Thank you very much for your review, Anass. We're delighted to hear that you found our team welcoming and helpful. We hope to see you again soon at Newcop.
Reply from NEWCOP
Hola Carlos,
Muchas gracias por tu valoración.
Nos alegra saber que todo fue genial y que tu experiencia con nosotros resultó satisfactoria. Comentarios como el tuyo nos animan a seguir ofreciendo el mejor servicio posible.
Esperamos volver a verte muy pronto.
Un saludo,
NEWCOP
It came in under 2 weeks in perfect…
It came in under 2 weeks in perfect condition. I really like them and the price was also very good. They always have the items in stock and your size. And i really like the fact that you can get discounts.
26 May 2026
Reply from NEWCOP
Hello Flitan,
Thank you very much for your review and for sharing your experience with us.
We are delighted to hear that your order arrived in perfect condition and that you were happy with both the pricing and product availability. We work hard to maintain a wide selection of sizes and sought-after products, so it is great to know this made a difference to your shopping experience.
We truly appreciate your trust and look forward to welcoming you back soon.
Best regards,
NEWCOP
Reply from NEWCOP
Hello Marko,
Thank you very much for your review. We are glad to know that you had a positive experience with our service and our store.
Thank you for trusting Newcop.
Best regards,
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