NewDoggy Reviews 105

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional helpfulness and professionalism, providing excellent advice and support throughout the entire process. The service is consistently highlighted as outstanding, with people appreciating the smooth, stress-free experience and constant communication, including regular updates and prompt responses to questions. Reviewers are particularly impressed with the quality of the puppies, noting their health, temperament, and even pre-training, which made settling in much easier. However, some customers were dissatisfied with the service and quality, mentioning issues with the animals' health and documentation upon purchase.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the team's professionalism, helpfulness, and... See more

Product

Customers had positive experiences with the product, often praising the health and temperament of their new... See more

Service

Users describe positive interactions with service, highlighting that logistics were handled well and the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication throughout... See more

Quality

Consumers consistently express satisfaction with the quality of the animals, noting that they arrive healthy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Geza, Tran and the team for bringing up our little Cavapoo. You were fantastic right from the start with advice about the type of dog that would fit into our family with children in an apart... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with this company. They were super helpful from start to finish. Sending lots of pictures and updates on our puppy to be. They pre-trained her and gave us lots of follow-u... See more

Company replied

Rated 5 out of 5 stars

We had a great experience getting ready and receiving our two new members of the family, two beautiful English cocker spaniels from New Doggy. Geza and his team made the process smooth and were very... See more

Company replied

Rated 5 out of 5 stars

You have been instrumental in connecting us with Kissa - she is the perfect pup! The whole experience was painless, smooth and positive. The constant follow up was invaluable support that helped us th... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

NewDoggy is an international puppy sourcing and delivery service that connects families with carefully selected, ethical breeders across Europe. We work exclusively with registered and pre-screened breeders who meet defined standards for health, breeding practices, and animal welfare. This is not an open marketplace—every breeder is individually evaluated and continuously monitored. Each puppy: Undergoes veterinary health checks Receives age-appropriate vaccinations and parasite prevention Is raised in a home-based, socialized environment Comes with official documentation, including FCI pedigree where applicable We offer both well-known pure breeds and selected rare or designer breeds, all evaluated under the same criteria for health, temperament, and responsible breeding. NewDoggy provides a 10-year health guarantee, reflecting long-term confidence in the genetic background and early care of the puppies placed through our network. International Delivery & Process We manage the complete international process, including: Veterinary preparation and documentation Compliance with import regulations Safe, temperature-controlled transport Continuous communication throughout the journey Puppies travel directly from the breeder’s environment to their new family, with a focus on safety, welfare, and minimal stress. Global Experience NewDoggy families are located across multiple regions, including: North America Europe The Middle East Africa East and Southeast Asia In many of these markets (such as Hong Kong or Dubai), access to transparent, home-raised breeders is limited. NewDoggy provides an alternative to traditional pet shop sourcing by offering traceable breeder relationships and documented processes. Payments & Customer Support We support secure payment methods, including credit card and PayPal, providing an additional level of buyer protection. Our team offers: Guidance throughout the adoption process Regular updates before delivery Ongoing, lifetime support after your puppy arrives Our Approach NewDoggy is designed as a structured, transparent alternative for families who may not have access to reliable local breeders. Our focus is on: Verified breeder partnerships Documented health and travel processes Long-term support for both puppy and owner


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Hong Kong family purchasing from newdoggy.

I live in Hong Kong and purchased my new puppy - a Bichon Frise through NewDoggy. Geza was very helpful in helping me find the perfect puppy for my family. He and his team have found the puppy with the best temperament which suits our family and lifestyle. We put our puppy through one month of training and when she arrived she was almost completely toilet trained, which helped with her settling in. We love our new puppy, thank you Geza and your team for your help. I highly recommend them.

29 May 2025
Unprompted review
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Reply from NewDoggy

Dear Sharon,

Thank you so much for your kind words! It has been greatly encouraging seeing your new little Bichon girl settling in so well with her forever family. And it was a great pleasure bringing baby Moti to you.

It means a lot to us that you trusted our team to find the right puppy for your family. We always do our best to match not just on looks, but on personality and lifestyle too, so you can imagine that we are over the moon with every positive updates you gave.

Wishing you so many more joyful moments together 💛And as always, if you need anything at all, we’re just a message away.

Warm regards,
Team NewDoggy

Rated 5 out of 5 stars

Amazing!

Could not have asked for a better assistance in getting our little cocker spaniel Millie!

Initially we were very nervous about buying a puppy online as we had never meet the breeders. However the whole team has been nothing but amazing to deal with. Not only did they help us find the perfect puppy, but also arranged international flights, puppy daycare and the most fantastic nanny flew her all the way to us in Monaco.

You can definitely tell Millie comes from a loving caring place, she is already trained and such a happy thriving little dog.

Thanks again!

2 June 2025
Unprompted review
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Reply from NewDoggy

Dear Sofia,

Thank you so much for your lovely message! We’re thrilled to see how well Millie has been settling in, she truly is a special little girl. We all fell in love with her at the NewDoggy office.

We completely understand the nerves that come with getting a puppy online, so it means the world to know that we could help ease your worry. It was a pleasure finding you a perfect match in Millie😊.

Wishing you so many more happy moments together! If you ever need anything, do let us know.

Warmest regards,
Team NewDoggy

Rated 5 out of 5 stars

Thank you ❤️

Thank god I found a helpful,kind , trust and professional people I bought my baby Celana a very pretty English bulldog from here before one year and till this day they still contacting with me to check how we r doing ,, they r not a seller they r a family now ❤️❤️

16 September 2024
Unprompted review
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Reply from NewDoggy

Dear Abu,

Thank you again for your wonderful support and kind words! It means so much to us to stay connected with you and Celena as part of the NewDoggy family.

Wishing you both all the best, and of course, do not hesitate to reach out anytime!

Warm regards,
Team NewDoggy

Rated 5 out of 5 stars

I got my adorable Shih Tzu

I got my adorable Shih Tzu, Enzo, from New Doggy, and I couldn’t be happier with the entire experience. From the very beginning, the team was incredibly professional, transparent, and easy to communicate with. Every question I had was answered promptly, and I always felt I was in safe, trustworthy hands.

What truly stood out was the genuine care and love they have for their dogs. Geza, the owner, is clearly passionate about animal welfare and treats each dog like family. It’s not just a business for him—it’s a mission to match happy, healthy puppies with loving homes.

Enzo arrived well-socialized, healthy, and full of personality—he’s been a perfect fit from day one. If you’re considering getting a dog from New Doggy, I couldn’t recommend them more. It’s rare to find this level of care and transparency in the pet world. Thank you, Geza and team, for bringing Enzo into my life!

24 May 2024
Unprompted review
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Reply from NewDoggy

Dear Yasmine,

Thank you so much for your lovely message! We’re so happy to hear that Enzo has settled in beautifully and that your experience with us felt smooth and supportive from start to finish.

It’s always rewarding to hear when our puppies find the right home. And knowing how loved and happy Enzo is truly means the world to us.

Wishing you both many joyful years together! If you ever want to share an update (we’d love that!) or need anything at all, we’re just a message away.

Best regards,
Team NewDoggy

Rated 5 out of 5 stars

"I'm absolutely thrilled with the…

"I'm absolutely thrilled with the service I received from New Doggy! Their team went above and beyond to make the transaction a great deal for fur baby Reno. Their professionalism, expertise, and dedication to finding the perfect match were truly impressive. The process was seamless, and their passion for dogs shone through in every interaction. I'm so grateful for their hard work and highly recommend New Doggy to anyone looking for a top-notch experience. Five stars isn't enough - I'd give them ten stars if I could!"

12 May 2025
Unprompted review
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Reply from NewDoggy

Dear Dickson,

Thank you so much for this glowing review, you made our day! We are really happy to hear that Reno is settling in well and that you found the whole process smooth and postive.

Matching these little pups with the right families is something we take to heart, so knowing Reno is right where he belongs makes it all worth it.

We will do our best to live up to your “ten stars”! Wishing you and Reno a lifetime of cuddles and joyful chaos (he is a Shiba Inu after all). If you need anything, just give us a shout, we are here for you.

Best regards,
Team NewDoggy

Rated 5 out of 5 stars

We decided to have a puppy as a member. RIKO

We decided to have a puppy as a member of our family, new puppy we very helpful in guiding us step by step to the best breed, very professional and kept in contact even after Riko arrived

1 May 2025
Unprompted review
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Reply from NewDoggy

Dear Rana,

Thank you for your very kind words, we are grateful to have you as our customer, and have been enjoying your updates on Riko very much. So good to see the little guy doing so well and living his happy life.

We wish you both so many more happy moments together. If you ever need anything, you know where to find us!

Best regards,
Team NewDoggy

Rated 5 out of 5 stars

Smooth journey

They have managed the whole journey very smoothly unitl the puppy arrived at my home. Even after arrival they kept follwing up to make sure the puppy settled in well. Excellent service and experience 👏

19 April 2025
Unprompted review
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Reply from NewDoggy

Dear Saud,

Thank you so much for your kind words! 😊 We’re so glad to hear that you have had a smooth journey with NewDoggy. And thank you for updating us on your beautiful Chocolate Lab, it truly means a lot to see him grow up, so happy and healthy.

Wishing you lots of happy moments with your newest family member!💛 If you ever need anything, we’re just one message away.

Best regards,
Team NewDoggy

Rated 5 out of 5 stars

From start to finish it was the best…

From start to finish it was the best experience. The whole team is amazing. Will never buy a dog from anyone else…thank you

24 April 2025
Unprompted review
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Reply from NewDoggy

Hi Mathiam,

Thank you so much for your kind words! We are thrilled to know that your experience with us was the best from start to finish. Our entire team works hard to ensure every step of the process is seamless and enjoyable, and we’re so glad it reflected in your experience. It means the world to us that you’ve chosen to trust us for your new family members.

We’re excited to know that you’re planning to bring a third puppy into your home! Whenever you're ready, we’ll be here and more than happy to assist with that next special addition. Thank you again for your trust, and we look forward to continuing this wonderful journey with you.

Warm regards,
Team NewDoggy

Rated 3 out of 5 stars

We Love Our Dog, But the Process Was Disappointing

We’re based in the U.S., where dogs can only be imported at six months of age. Because of this, New Doggy had to care for our puppy from the time she was three months old until she was old enough to travel. While we’re incredibly happy she’s now with us and we truly love her, the overall experience with the service was disappointing.
The most frustrating part was the lack of communication. Once we had paid in full, it felt like the updates stopped. We had to reach out repeatedly just to get basic information about how our puppy was doing. If we didn’t insist on following up, we simply didn’t hear anything. At such an important stage in her development, that silence was incredibly stressful and left us feeling uncertain about what was happening on their end.
We also chose the Puppy Academy package, which is advertised as their most comprehensive training option. Based on their website—and multiple conversations—we expected a well-rounded level of care and socialization. We also sent a specific list of priorities that were important to us: short-leash walks, potty training, elevator exposure, and general city readiness.
While she arrived knowing how to sit and respond to recall, it was clear that many of the other points had not been addressed. She had never been in an elevator before and was terrified. She wasn’t potty trained and had only been walked on a long leash. While we understand she’s still very young and we didn’t expect a perfectly trained puppy, the basic socialization experiences that were promised would have made her transition much smoother.
We are absolutely in love with our dog and we’re fully committed to giving her the best possible life. But we do feel that the process—particularly the lack of communication and the gap between what was promised and what was delivered—fell short. If you’re considering New Doggy and expecting consistent updates or follow-through on training, we’d recommend managing your expectations or exploring other options.

- Reply
Hi Geza and team,

Thank you for your message and for taking the time to respond so thoughtfully.

We want to reiterate that we truly love Lizzy—she’s a wonderful dog, and we’re very happy to have her in our lives. Our feedback comes from a place of care and a genuine desire to share our experience honestly, especially given the level of investment and trust we placed in your service.

While we appreciate that you shared videos and photos, the communication during the key months of her development felt inconsistent. Often, we had to initiate contact in order to receive updates, and that made the experience more stressful than it needed to be—particularly after we had paid in full and were relying on your care from afar.
Additionally, we never received her registration or certificates, but the process had already been so exhausting that we didn’t feel we had the energy to keep following up. We simply let it go and focused on settling her in.

Regarding the training: we understand that puppies need time to adapt and that no dog is going to arrive fully trained. But many of the things we discussed—and that were highlighted in the Puppy Academy package—were not reflected in her behavior or experience when she arrived. Our feedback isn’t about expecting a “robot,” but rather that specific, agreed-upon goals weren’t followed through. For example, elevator exposure, short-leash walking, and potty training were all listed as part of her program and were also emphasized in our direct conversations—but were clearly missing. All of this has also been confirmed by the professionals currently helping us with Lizzy’s training.
We don’t doubt that you care for the dogs and made efforts on your side—we just wish the follow-through had matched the expectations set.

Thanks again for your note. We’re moving forward focused on Lizzy’s growth and wellbeing, and she’s already making great progress with support from our trainer here.

Warmly,
KS

31 March 2025
Unprompted review
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Reply from NewDoggy

Dear Soledad,

We are so happy to hear that Lizzy, the beautiful and sweet-natured English Cocker Spaniel, is now with you and settling into her forever home. She truly is a remarkable puppy, and we’re delighted that you’re enjoying her companionship.

We understand that waiting for a puppy, especially when the import process involves a six-month wait, can feel like a long journey. Lizzy was lovingly cared for from the moment she was just a few days old, and we truly appreciate your patience throughout this time.

In terms of communication, we made it a priority to keep you informed with regular updates—38 videos (including training videos that cover apartment rules, commands, city walking, car travel, socializing, and playing with children and dogs), 22 profile photos. Despite this, we recognize that a puppy is not a robot, and the adaptation process requires reinforcement, which can only be fully carried out once she is with you. We also provided guidance on grooming, hair maintenance, and neutering (though we understand it wasn’t a consideration for you). Additionally, we held two 1.5-hour alignment calls and several shorter follow-up calls to ensure a smooth transition. Throughout the entire process, we offered almost unlimited WhatsApp communication, with all your questions answered immediately or, at the latest, within a few hours.

Regarding Lizzy’s training, we went beyond the one-month training package by keeping her with the trainer for an extended period to ensure she retained all she had learned, including full toilet training. We made every effort to prepare her as thoroughly as possible. However, as you know, the adaptation process requires ongoing reinforcement, which can only be fully achieved once she is settled into her new home. We understand that some of the expectations regarding Lizzy’s training and development may have exceeded what is typically achievable, but we want to reassure you that we put in our best effort to meet them. Even with additional attention, some aspects of her growth simply take time, and we are confident she will continue to thrive and flourish with your loving care.

We always follow a well-organized process and work closely with our trusted import brokers. However, we adapted to your specific requirements, even when they diverged from our usual practices.

All in all, we are thrilled that Lizzy is now with her forever family. We truly appreciate the time you’ve taken to share your thoughts, and we wish you many years of joy and love with her.

Warm regards,
Geza

Rated 5 out of 5 stars

Loki - Our Siberian Husky

We got our husky, Loki, from New Doggy and it has been an amazing experience from start to finish! Not only did Geza & Tran from New Doggy provide us with a happy, healthy, and well-socialized pup, but they also went above and beyond by helping us train Loki. Their guidance made the transition so much smoother, and we truly appreciate their dedication to responsible breeding and pet care.

Loki has a fantastic temperament, is full of energy, and has become such a wonderful addition to our family. We can’t recommend New Doggy and Geza enough to anyone looking for a reputable and caring breeder. Thank you for giving us the perfect furry companion and for all your help along the way!

15 March 2025
Unprompted review
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Reply from NewDoggy

Dear Phiroza and Shaz,

Loki sounds like he’s thriving, and we couldn’t be happier! 😊 It’s wonderful to hear he’s settled in so well, bringing you so much energy and love. We truly appreciate your kind words and recommendation—it means a lot to us. Providing lifelong support and ensuring our puppies find the best homes is what we’re all about.

Wishing you and Loki many more adventures ahead! 🐾 And if you ever need anything, don’t hesitate to reach out—updates from Loki are always welcome! 🐶💙

Best regards,
Your NewDoggy Team

Rated 5 out of 5 stars

Our new family member

We partnered with Newdoggy to find our wonderful new family member, Luna, a small Maltipoo. The entire process was highly professional and thorough. It's clear that Newdoggy’s philosophy ensures that their dogs come from reputable breeders and are placed in loving, safe homes. Geza and Steve were incredibly responsive, always available, and kept us updated throughout.

As a Swiss citizen, I was initially skeptical about finding a dog online, but this experience proved that there are indeed trustworthy services available.

Thank you so much!

6 March 2025
Unprompted review
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Reply from NewDoggy

Dear Nicola,

Thank you for sharing your experience! It's been a delight to see how well Luna has adapted into your family. Ensuring our puppies come from reputable breeders and find loving homes is at the heart of what we do, so your kind words truly mean a lot.

Wishing you all many more happy moments together. If you ever need anything, you know where to find us.

Best regards,
Your NewDoggy Team

Rated 5 out of 5 stars

Excellent experience from start to finish

From start to finish, the experience with Geza and team was excellent. Living in Singapore, I was naturally apprehensive of getting a puppy from Europe without having met the breeder or the seller, but Geza was quite responsive and transparent about the whole process, kept me regularly updated about the process and formalities involved as well as about Waffle's growth.Waffle has brought so much joy to our family and I am thankful to the NewDoggy team for this.

21 August 2024
Unprompted review
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Reply from NewDoggy

Dear Kunal,

Thank you for your wonderful review! We’re delighted to hear that you had a great experience with Geza and our team. We understand that getting a puppy from abroad can feel daunting, and we’re so glad that Geza’s transparency and regular updates helped put your mind at ease.

Knowing that Waffle has brought so much joy to your family is the greatest pleasure to us! 🐶💙 Wishing you many happy moments together. If you ever need anything, we’re always here to help!

Best regards,
Your NewDoggy.com Team

Rated 5 out of 5 stars

Great experience, very informative, very supportive

I was unsure where to start really on my search for our new family member. And the team at New Doggy made the whole experience seamless and full of information from start to finish. I was a little nervous especially when dealing with people in a different country, but after doing my research I knew I would be in safe hands and I honestly believe that I was. And my friend that have since bought their puppies from New Doggy also have had the same experience. I really can’t think the team enough and would recommend them highly to anyone wanting a healthy Happy new family member to join them

24 December 2024
Unprompted review
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Reply from NewDoggy

Dear Charmaine,

Thank you so much for your kind words! We’re so happy to hear that our team could make your journey so seamless and reassuring. It's true, purchasing a puppy from another country can be daunting, so we’re thrilled that you felt in safe hands throughout the process.

We are also very happy that your friends have had a great experience with us as well! We strive to consistently deliver on our promises. Wishing you and your happy family endless joy. 🐶💙 If you ever need anything, we’re always here to help!

Best regards,
Your NewDoggy.com Team

Rated 5 out of 5 stars

🌟🐾 Paw-some Experience

🌟🐾 Paw-some Experience! 🐶💖 From the first consultation and advice to the paperwork and delivery, everything was seamless! The moment my adorable mini dachshund arrived in my city in 🇨🇭 was pure joy 🥰. Their after-sale support has been fantastic, making this the smoothest and happiest process ever. I couldn’t be more thrilled to have this little bundle of joy as part of my family! 🐾💌 Highly recommend them to anyone looking to find their perfect furry companion! 🐕✨

18 December 2024
Unprompted review
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Reply from NewDoggy

Dear Elena,

Thank you for your amazing review! 🌟🐾 We’re overjoyed to hear that your experience—from consultation to delivery—was seamless and that your lovely mini Dachshund has brought you so much joy! 🥰 Knowing that our support has helped make this journey even smoother truly means the world to us.

Wishing you and Hegel many more happy moments together! 🐶💖 If you ever need anything, we’re always here for you.

Best regards,
Your NewDoggy.com Team ✨🐾

Rated 5 out of 5 stars

Giza the breeder help found my dream mini chow chow named Kodax

Hello my name is anaisa Guzman I’m from New Jersey I one day had contact newdoggy.com I have personally noticed they have a wide range selection of miniature chowchow puppies , I had immediately fell in love with Chico Which was a white cream, miniature chowchow puppy and he was only one years old . I had then made contact with the breeders themselves to arrange how we could get him delivered to New Jersey and how that process and procedure would be if he would need a passport and credentials to come and they were more helpful than ever the breeders they help me with a lot of Of the paperwork that is legit . At the time his name was Chico, but I then asked the breeders if it was OK that I could rename the dog Kodak and they were OK with that . I also got to receive pictures of Kodax when he was overseas playing in the backyard and I also got pictures of the specific food he need. They are very professional and helpful by helping families and couples. Find their soul dog. If you are interested in our looking into purchasing a dog I highly recommend this website. They are legit 100% all the way and will give you the best results that you were looking for any questions and concerns they’re willing to answer at all cost. I still to this. They have a very positive interaction with Kodax’s breeders. And I also send photos here and there to them as well, letting them know that he’s OK and he has been on a dietary supplement and his fur and coat have been pampered every single grooming appointment . And has been up-to-date with vaccinations as well. Again, the miniature chowchow’s puppies I highly recommend getting them because they are well trained the breeders themselves. Make sure that these dogs go out to pee and poop in a respectful manner and are also teaching them to use the PP pads. Their behavior overall is very professional with the dogs. And they love the dogs as well 100% so I highly recommend you should all check out this website and give them a review as well and you should also get in contact with Giza as he has helped me find Kodax Kodax for me and my family And I couldn’t thank him enough because he truly has made our home a happy and loving place 💙. Again, these miniature chowchow breeds are 100% and are legit . And if you have any questions and concerns such as food, allergies, and all you can always ask the readers such as Giza and his team are available on the clock, always or comments or concerns they will gladly help you out with any questions and concerns you may have about your newly friendly baby pup.

2 January 2025
Unprompted review
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Reply from NewDoggy

Dear Anaisa,
Thank you so much for sharing your incredible experience! It’s heartwarming to hear how Kodak, the Chow Chow, has become such a cherished member of your family. We’re thrilled that our team was able to assist you throughout the process, from arranging his travel to New Jersey to ensuring you had all the necessary documentation. It’s wonderful to know Kodak is thriving, pampered, and loved in his forever home.
We truly appreciate your recommendation and kind words about Geza and the team. Wishing you, your family, and Kodak many happy memories and adventures together!
Best regards,
The YourNewDoggy.com Team

Rated 5 out of 5 stars

Our experience with NewDoggy was EXCEPTIONAL

Our experience with NewDoggy was exceptional and so professional every step of the way. From the moment they showed us puppies based on what we were looking for, through the selection period,the many questions we had, the training in Europe, the delivery all the way to Hong Kong, New Doggy, Geza and Peter, took so much care and interest in us, beyond the call of duty. Mimi is now in Hong Kong with us and we appreciate the wonderful caring and generous support they continue to extend to us.

12 December 2024
Unprompted review
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Reply from NewDoggy

Dear Linda,
Thank you so much for your glowing review! We’re delighted to hear that your experience with us was exceptional and that you felt supported every step of the way. We are thrilled to know that our efforts made such a positive impact!
We’re overjoyed that Mimi is now with you and thriving in her new home. Please know we’re always here for you if you ever need guidance or support as she grows.
Wishing you and Mimi endless happiness together!

Best regards,

Your newdoggy.com team

Rated 5 out of 5 stars

Very healthy puppy

Our puppy arrived very healthy and very much as he was described us to be. The team has been amazing in guiding us through the process of settling our dog with us and helping us learn and understand him after receiving him. As first time dog owners we have found it extremely helpful and have recommended them to many of our friends too.

Our puppy joined our family in Hong Kong.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Cooper

This is the second puppy I have got through new doggy.com. Once again this was a great experience from start to finish and Cooper arrived in good health and a graduate of the puppy academy. He is settling in great with the rest of the family

10 December 2024
Unprompted review
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Reply from NewDoggy

Dear Lance,

It’s always a pleasure to work with wonderful customers like you. We are thrilled to hear that Cooper, your Miniature Schnauzer, has brought so much joy to your home. Thank you for trusting us once again—it truly means the world to us.

Wishing you and Cooper countless happy moments together in the years to come.

Warm regards,
The NewDoggy.com Team

Rated 5 out of 5 stars

Excellent and professional experience

Although we were nervous about ordering our dog online overseas, we were so happy without experience with New Doggy. The communication from beginning to end was excellent. We got clear pictures on the puppy we were going to get. we chose to do the Academy and it was the best decision we made because she arrived here potty trained, and used to being around people, traveling in a car, walking on a leash, and used to noise. They arranged all the paperwork and made sure that she had all her vaccinations to travel. And in the end we got our beautiful little maltipoo who is amazing and is the cutest member of the family.

1 October 2024
Unprompted review
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Reply from NewDoggy

Dear Eli and Paulina,

Thank you for sharing your experience with us!

We understand that ordering a puppy online, especially from overseas, can be nerve-wracking. We're glad to hear that our communication, the Puppy Academy training, and handling all the paperwork and travel arrangements made the process easier for you.

It’s great to know that Zsa Zsa has settled in so well and is now a cherished member of your family.

Wishing you many happy moments together!

Best regards,
The NewDoggy.com Team

Rated 5 out of 5 stars

Best Experience

Geza and his team were extremely helpful throughout the entire process of adopting our new family member. We were very nervous as we had recently almost been subject to a scam. Geza practically held our hand through the process and did everything he could to ensure I felt comfortable that they are a legitimate company. They are a legitimate company. They are very professional and good at what they do. They help you to match a pet to your requirements and allow you to speak with previous people they’ve worked with who have adopted pets. They also allow you to speak with the breeder of the dogs and we even got to see a live video FaceTime call with the breeder and our dog before we made any commitments to purchasing the dog. We were in Abu Dhabi at the time where as our dog was in Hungary. So the whole process could’ve been very scary and nerve-racking, but Geza and his team made it so that it wasn’t. The dog that we received from Geza is the best dog that we have ever had. He is incredibly well trained, extremely healthy and very obedient. He came to us already trained. I don’t know if that’s the standard or if it was because he was a little bit older than the typical timeframe for adopting puppies.He is a tiny, tiny little Yorky, who we love so much and who we would not have had had it not been for Geza. He connects people with high calibre breeders so that the pet you get is an excellent pet without issues. I will 100% use Geza again and I highly recommend him to anyone who is considering purchasing a dog. It is so hard to sift through all of the breeders out there, and Geza does that for you so you can trust that who he has are reputable breeders

6 September 2024
Unprompted review
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Reply from NewDoggy

Dear Bernadett,

Thank you for your glowing review! It’s so heartwarming to hear how much joy Sparky has brought to your family. Knowing he’s the “best dog you’ve ever had” truly makes our day!

We’re glad we could ease your worries and make the process smooth, from arranging FaceTime calls with the breeder to guiding you every step of the way. Matching you with Sparky was our goal, and it’s wonderful to see how well he’s settled into your life—first in Abu Dhabi and now in beautiful Vancouver.

Your continued trust and kind words mean the world to us. Whenever you’re ready to add another four paws to your family, we’ll be here to make it just as seamless and special.

Warm regards,
Geza, MD of NewDoggy.com

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