NewDoggy Reviews 105

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional helpfulness and professionalism, providing excellent advice and support throughout the entire process. The service is consistently highlighted as outstanding, with people appreciating the smooth, stress-free experience and constant communication, including regular updates and prompt responses to questions. Reviewers are particularly impressed with the quality of the puppies, noting their health, temperament, and even pre-training, which made settling in much easier. However, some customers were dissatisfied with the service and quality, mentioning issues with the animals' health and documentation upon purchase.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the team's professionalism, helpfulness, and... See more

Product

Customers had positive experiences with the product, often praising the health and temperament of their new... See more

Service

Users describe positive interactions with service, highlighting that logistics were handled well and the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication throughout... See more

Quality

Consumers consistently express satisfaction with the quality of the animals, noting that they arrive healthy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Geza, Tran and the team for bringing up our little Cavapoo. You were fantastic right from the start with advice about the type of dog that would fit into our family with children in an apart... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with this company. They were super helpful from start to finish. Sending lots of pictures and updates on our puppy to be. They pre-trained her and gave us lots of follow-u... See more

Company replied

Rated 5 out of 5 stars

We had a great experience getting ready and receiving our two new members of the family, two beautiful English cocker spaniels from New Doggy. Geza and his team made the process smooth and were very... See more

Company replied

Rated 5 out of 5 stars

You have been instrumental in connecting us with Kissa - she is the perfect pup! The whole experience was painless, smooth and positive. The constant follow up was invaluable support that helped us th... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

NewDoggy is an international puppy sourcing and delivery service that connects families with carefully selected, ethical breeders across Europe. We work exclusively with registered and pre-screened breeders who meet defined standards for health, breeding practices, and animal welfare. This is not an open marketplace—every breeder is individually evaluated and continuously monitored. Each puppy: Undergoes veterinary health checks Receives age-appropriate vaccinations and parasite prevention Is raised in a home-based, socialized environment Comes with official documentation, including FCI pedigree where applicable We offer both well-known pure breeds and selected rare or designer breeds, all evaluated under the same criteria for health, temperament, and responsible breeding. NewDoggy provides a 10-year health guarantee, reflecting long-term confidence in the genetic background and early care of the puppies placed through our network. International Delivery & Process We manage the complete international process, including: Veterinary preparation and documentation Compliance with import regulations Safe, temperature-controlled transport Continuous communication throughout the journey Puppies travel directly from the breeder’s environment to their new family, with a focus on safety, welfare, and minimal stress. Global Experience NewDoggy families are located across multiple regions, including: North America Europe The Middle East Africa East and Southeast Asia In many of these markets (such as Hong Kong or Dubai), access to transparent, home-raised breeders is limited. NewDoggy provides an alternative to traditional pet shop sourcing by offering traceable breeder relationships and documented processes. Payments & Customer Support We support secure payment methods, including credit card and PayPal, providing an additional level of buyer protection. Our team offers: Guidance throughout the adoption process Regular updates before delivery Ongoing, lifetime support after your puppy arrives Our Approach NewDoggy is designed as a structured, transparent alternative for families who may not have access to reliable local breeders. Our focus is on: Verified breeder partnerships Documented health and travel processes Long-term support for both puppy and owner


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing experience with all the team

Amazing experience with all the team
Thank you for all your help in getting my puppy safely to me.

8 October 2024
Unprompted review
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Reply from NewDoggy

Dear Foti,

Thank you so much for your wonderful review! We’re so happy to hear that your experience with the NewDoggy team was amazing, and we’re thrilled that Iasona is now safely with you. It was a pleasure to be part of your puppy journey, and we’re so glad everything went smoothly.

We know how important it is to ensure that everything is perfect when welcoming a new puppy into your home, and we’re grateful for the opportunity to help bring Iasona to you all the way from Athens. We’re always here to assist with any questions or support, and we’re so happy that we could make the process as smooth as possible.

We wish you, Iasona, and your family many years of happiness, love, and fun adventures together. Thank you once again for trusting us with your new furry family member!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Best experience ever

I purchased two French bulldogs from New Doggy some years back. The service they provided was excellent; their professional team behind the scene made sure everything goes smoothly. Even after the dogs arrived we stayed in touch and they kept checking on us, how are we doing. Many years passed but we are still in touch. What I love about them is that they CARE and RELIABLE. They want the best for the dogs and the owners. I would highly recommend them for those would like to grow their family with 4 paws.

5 December 2024
Unprompted review
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Reply from NewDoggy

Dear Ildiko,

Thank you so much for your kind words and for taking the time to leave such a heartfelt review. It means the world to us to know that Vada and Stitch have brought so much joy to your life and that you’ve been happy with our services. Your description of our care and reliability truly captures the essence of what we strive for every day, and we’re delighted that this has left a lasting impression on you.

It’s been such a pleasure to stay connected with you over the years and to see how Vada and Stitch have flourished in your loving care. From their early days in Dubai to their time in Hungary and now their idyllic life on the shores of Portugal, it’s heartwarming to know they’ve had such wonderful adventures with you.

We’re deeply grateful for the updates and photos you’ve shared—they always bring smiles to our faces. Seeing Vada and Stitch happy, healthy, and thriving is the ultimate reward for us. Knowing that they’re enjoying the beach life in Portugal is simply amazing!

Thank you once again for choosing NewDoggy.com and for recommending us to others. Your trust and support inspire us to continue our mission of matching loving families with exceptional puppies.

Wishing you, Vada, and Stitch many more years of happiness, cuddles, and adventures together!

Warm regards,
The NewDoggy.com Team

Rated 4 out of 5 stars

Agreement reached with compensation of a new puppy

After my initial review on NewDoggy regarding the sudden death of my poodle pup, Geza from NewDoggy has been in contact with me . After the submission of my pup’s post mortem reports and continued negotiations with Geza, I have finally arrived with a solution with NewDoggy. The company has agreed to compensate a new pup to me over the loss of my pup . I am happy that Geza has followed up with all my questions and concerns. I am hopeful that in time I will receive my new pup , but this is still a timely process and will require a great deal of patience from my part and continuous communications with Geza. In time , I will give another update to see if the company will continue to follow up with my compensation in good faith.

4 December 2024
Unprompted review
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Reply from NewDoggy

Dear Anita,
We are truly sorry for your loss and understand how difficult this situation must be for you. At NewDoggy, we strive to provide healthy and happy puppies, and we take all customer concerns very seriously.
Regarding your Chihuahua, you mentioned a drooping tongue, which we understand can be concerning. However, we would like to clarify that this did not prevent you from being happy with him. Following this, you decided to purchase a second puppy from us, which indicates your initial trust in our services.
As for the Toy Poodle, we want to emphasize that your claim has not been refused. It is currently under thorough investigation. This process involves consulting veterinary specialists and obtaining input from the breeder to ensure a fair and transparent resolution. Unfortunately, the timeline has been impacted by the hospitalization of the associate managing your case. We are committed to concluding this matter as soon as possible and appreciate your understanding during this time.
We would also like to address the concerns raised in your review. While we respect your right to share your experience, we believe that reviews should reflect genuine and unbiased feedback. It is disheartening to receive private communication indicating that this review would be retracted if the case were resolved in your favor. We remain dedicated to handling this situation fairly, based on the facts and outcomes of our investigation, rather than external pressures.
We appreciate your patience as we work to resolve this complex matter and encourage you to reach out directly if you have additional questions or concerns.
Sincerely,
Team NewDoggy

Rated 5 out of 5 stars

We found our perfect French Bulldog…

We found our perfect French Bulldog from New Doggy and I can’t say how much we’re grateful for her and the team. They were very responsive and answered a ton of our questions in regards to shipping her from UK to US. We also were super needy asking for photos and videos and they sent and communicated daily with us. Thanks Geza and team!

21 November 2024
Unprompted review
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Reply from NewDoggy

Dear Taylor and Chadd,

Thank you so much for your kind review and for sharing your experience with us! We’re delighted to hear how happy you are with Toni and that you felt supported throughout her journey from the UK to the US. It was our pleasure to answer your questions and send photos and videos to keep you updated—it’s clear Toni was going to a home filled with love and care.

We absolutely adore the beautiful photos and videos you continue to share of Toni enjoying her wonderful life in Boston. Knowing she’s thriving in such a loving environment means the world to us.

Thank you for trusting NewDoggy.com to help bring Toni into your family. We wish you many happy years together and look forward to staying in touch!

Warm regards,
The NewDoggy.com Team

Rated 5 out of 5 stars

Great experience everything went very…

Great experience everything went very smoothly and the people are organizing everything we’re really nice, thank you sm🫶🏼

10 November 2024
Unprompted review
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Reply from NewDoggy

Dear Lewis,

Thank you for your kind words! We’re so happy to hear that you had a great experience with our team.

Reggie, your stunning Siberian Husky, is lucky to have such a loving home. If you ever need any support as he grows, we’re always here to help.

Wishing you and Reggie endless joy together!

Best regards,
Your newdoggy.com team

Rated 5 out of 5 stars

🐶🐶🐶🐶

Geza, Peter, Nikolett and Steve helped me and my family get our new puppy Buster all the way from Austria to Singapore! they were extremely efficient and organized, always giving me updates every week to keep me posted. they made the entire process extremely smooth and were always there if i had any questions. it was a pleasure working with them and am so happy to be with my new pup Buster ♥️ thank you so much to everybody who was involved, i am forever grateful 🙏🏼

20 November 2024
Unprompted review
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Reply from NewDoggy

Dear Cassandra,

Thank you for such a glowing review! It was an absolute delight to help bring Buster into your life—your excitement and love for him were clear from the start. We’re thrilled to know you found the process smooth and enjoyable, with our team by your side every step of the way.

Buster is truly one handsome pup, and the photos you’ve shared of him settling into your home and enjoying the beautiful parks of Singapore are just breathtaking. He looks like he’s living his best life, and we couldn’t be happier for you both.

But here’s a little advice—teach him to bark at strangers so no one dares to steal him! With his stunning looks, he might just have admirers lining up. Instead, send them our way, and we’ll help them find a puppy as beautiful and special as Buster. 😂

Thank you for trusting us to make this perfect match. Here’s to many wagging tails, happy adventures, and memories that last a lifetime!

Warm regards,
The NewDoggy.com Team

Rated 5 out of 5 stars

What an amazing team!!

What an amazing team!!, they exceeded our expectations !. Now we have a new family members, an Amazing Chocolate Lab, and she is unique!!. NewDoggy team its highly recommended, listening our needs and providing what we want it. Very responsible, very effective in the whole process. The most important, the kindness and dedication to what they do.... Thank you very much!!.

7 November 2024
Unprompted review
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Reply from NewDoggy

Dear Fabio,

Thank you so much for your heartwarming review! We are absolutely thrilled to hear that Kala has become such a beloved member of your family. It’s wonderful to know that she’s already bringing so much joy into your lives, and we’re honored to have been part of your puppy journey.

We truly appreciate your kind words about the NewDoggy team. It means a lot to us to know that we exceeded your expectations and that you felt supported and listened to throughout the entire process. We are dedicated to ensuring that every family finds the perfect match for their home, and hearing that we succeeded in delivering a puppy like Kala is incredibly rewarding.

It was fantastic that you and your son were able to meet the team in person during the collection in Budapest — we believe that building a personal connection through this puppy adventure is such an important part of the experience. Kala’s friendly nature, combined with her champion bloodline and health-tested background, makes her truly special, and we’re so glad she’s found her forever family with you.

Thank you once again for recommending us. We are grateful for the opportunity to help bring Kala into your lives, and we’re always here if you need anything moving forward.

Wishing you, Kala, and your family many years of happiness, love, and adventures together!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Recommended for first time pet owners

My friend got her dog from newdoggy and she highly recommended them. I'm a first time dog owner and I had A LOT of questions. Geza was very responsive and answerd all of my questions. He guided me through the entire process and everything was done in a timely manner. I was getting regular updates, pictures, and videos while we waited for our puppy to be old enough to travel. Our puppy arrived twow weeks ago with her vaccination book and paperwork, we also got her a basic training. She is a lovely and a happy puppy.

29 October 2024
Unprompted review
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Reply from NewDoggy

Dear Haneen,

Thank you so much for sharing your experience with us! We are absolutely delighted to hear that your first-time dog ownership journey has been such a positive one, and we’re thrilled that Lily is bringing so much joy to your family. It’s wonderful to know that your kids are already loving their new puppy!

We completely understand that having so many questions is part of the excitement of welcoming a new puppy into your home, and we’re so glad that Geza was able to provide the support and guidance you needed throughout the process. We’re pleased that you received regular updates, photos, and videos as you waited for Lily to be ready for travel — we always aim to keep our families informed and reassured along the way.

It’s great to hear that Lily arrived safe and sound, with all her paperwork and vaccinations in order, and that the basic training helped her adjust to her new home. We’re confident she will continue to grow into a happy, well-adjusted dog with the love and care you’re already providing.

Thank you again for recommending us, and we’re so happy to have had the chance to help bring Lily into your lives. Should you ever need any advice or assistance, we’re always here for you!

Wishing you, Lily, and your family many happy moments together.

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

We have purchased an absolute gem of a…

We have purchased an absolute gem of a puppy through this agency:) toy poodle Reishi 🥰 whom we love to PIECES. We were looking for a puppy from this breed for some time , spoke with different breeders, but when I saw the photo of Reishi at the new doggy website - I fell in love and immediately knew that this is a match for us. The whole experience was smooth , the guys were kind, responsive , helpful and overall they delivered good service . I could recommend them . They are knowledgeable about dogs and they care about the puppies that they deal with , they take good care of them. My puppy had ALL necessary vaccines , deworming treatment , my vet was impressed, she said my puppy is in excellent health condition. It’s cool that they have these extras in forms of additional training for the puppy (regular, advanced), we took the advanced one and we received feedback on how our puppy is doing . I think it was enough but for me personally I would’ve really liked to receive a bit more (pics and videos) of how exactly the training takes place, where exactly my puppy is sleeping and all that kind of stuff. I did ask for more info and they did deliver so I can’t complain:) the process of handing the puppy over to me went smooth and Nikolette helped me at the airport to get everything right , which was super kind and I appreciated that a lot . Overall - amazing experience , I’m very grateful and can recommend them to people if they want to buy a puppy . Maybe it would’ve been nice to receive a bit more guidance and info in terms of what I need to buy for the puppy and how often I need to cut his nails and what are some great, high quality snacks to buy for him, this type of info because I wanted to be very prepared for our puppy and I went and looked up a lot of info on my own through books, YouTube videos and also I had a consultation with dog expert which was VERY HELPFUL ! I highly recommend that. But other than that, I am very very happy. Thank you 🙏🏽💜

5 November 2024
Unprompted review
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Reply from NewDoggy

Dear Tatyana,

Thank you so much for taking the time to share such a thoughtful and comprehensive review of your experience with Newdoggy. We are absolutely thrilled to hear that Reishi, or Rey as you lovingly call him, has become such a cherished part of your life. It’s clear from your words that you’ve already created a deep bond with him, and we couldn’t be happier that everything has gone so well.

We completely understand your desire for more detailed insights during the training process, and we appreciate the valuable feedback you’ve provided. It’s always our goal to ensure that families feel as connected as possible to their new puppies, even when they’re in training, and we’re glad we could offer you updates when you asked for more information. We will certainly keep your suggestion in mind and work on providing even more photos, videos, and specific details about the training environment in the future. Our goal is always to ensure that you feel fully supported and informed every step of the way.

We’re also so pleased that Rey’s health has been excellent and that your vet was impressed with his condition. We take great pride in ensuring that all our puppies receive the highest level of care and attention, so hearing that Rey is in great shape means a lot to us. It’s fantastic that you’ve been so proactive in researching puppy care and consulting with a dog expert to make sure you’re as prepared as possible. We absolutely agree that seeking advice and gathering information from multiple sources is key to raising a happy, healthy dog. Your commitment to learning and preparing for Rey’s arrival is truly admirable, and we’re so glad to have been part of your journey.

We completely understand your desire for more specific guidance when it comes to products and puppy care, and we will certainly look into ways to provide more resources on things like nail trimming, snacks, and other essential care. We want to ensure that every customer feels well-prepared and confident as they welcome their new puppy into their home, and your feedback will help us continue improving that aspect of our service.

Lastly, we want to express our gratitude for your trust in us and for your kind recommendation. It means so much to us that you’ve had such a positive experience with our team and that we could help make Rey’s transition into your family as smooth and joyful as possible. We truly care about the well-being of every puppy we work with, and it’s wonderful to see how much Rey has already flourished with you. We’re here for you whenever you need any advice or support as Rey grows and develops.

Thank you again for sharing your experience. We wish you and Rey many years of happiness, adventures, and cherished memories together. Should you ever need anything, big or small, please don’t hesitate to reach out — we are always here to help.

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Joey Labradoodle

Very professional , quick respond, perfect communication. The outcome is our puppy Joey exactly what we were looking for. Many thanks
Highly recommend :))

25 September 2024
Unprompted review
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Reply from NewDoggy

Dear Michaela,

It has been a true pleasure helping you find Joey, and we’re so happy to hear that he’s exactly what you were looking for! It’s wonderful that he’s already become such an important part of your family, and that your teens are enjoying their new furry friend.

We’re truly grateful for your kind review and for having you as our customer. It’s fantastic to know that the process went smoothly and that our communication met your expectations. Your recommendation means a lot to us, and we’re honored to have been part of bringing Joey into your lives.

Wishing you and your family many joyful moments with Joey! If you ever need anything, we’re always here to help.

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Fantastic door to door service Vienna…

Fantastic door to door service Vienna to Hong Kong. Introduced us to an agent here in Hong Kong who also managed all of the paperwork and delivered to our door. Lots of pictures and videos. Excellent service. We are very happy with our new Russian Toy Terrier.

30 October 2024
Unprompted review
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Reply from NewDoggy

Dear Phill,
Thank you so much for your thoughtful review! We are delighted to hear that you are happy with Tia, your beautiful Russian Toy Terrier, and that she has settled in so well with you.
It’s wonderful to know that you found our door-to-door service seamless and efficient. We strive to ensure the entire process is stress-free for our families, and partnering with a reliable agent in Hong Kong to handle all the paperwork and deliver Tia directly to your door is part of our commitment to excellence.
We’re also glad you appreciated the pictures and videos shared during the journey—keeping you connected with Tia every step of the way is one of our top priorities.
If you ever need support or have questions as Tia grows, don’t hesitate to reach out. Wishing you and Tia countless happy memories together!

Warm regards,
Your newdoggy.com team

Rated 5 out of 5 stars

Incredible company!

I worked with this company (Geza specifically) and it was the most amazing experience. He was always available to answer all of my questions and put my mind at ease. We bought a cavapoo and we were even able to fly there and come visit the litter first. This is a very professional company to work with and I highly recommend using them!!
Thank you!!!!! 10/10 service!

8 October 2024
Unprompted review
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Reply from NewDoggy

Dear Hana and José,

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that your experience with Geza and the NewDoggy team was amazing. It was our pleasure to assist you every step of the way, and we’re so happy to know that you felt supported and at ease throughout the process.

It’s fantastic that you had the chance to visit Rumi and the litter in Hungary in person — we always love seeing our customers form such a special bond with their future puppies. We’re delighted that Rumi is enjoying the beach and the Mediterranean lifestyle in Portugal — it sounds like a perfect fit for her!

We truly appreciate your kind recommendation and are so grateful to have had the chance to help bring Rumi into your lives. If you ever need anything in the future, we’re always here to assist.

Wishing you, Rumi, and your family many happy moments together!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Great service, quick to respond

We had a very good experience with NewDoggy. Geza and Peter were quick to respond to our questions or concerns. I never thought I would go online to buy a pup. We went for it because a friend referred us after their great experience, and seeing all the good reviews online. Our pup stayed with a NewDoggy trainer for a little while and when we got to meet our boy (at 4 months old), he was in great health and very well socialized. We live in a big city and the dog is completely OK with all the noises and other dogs/people approaching him (so, so happy about that!). Even after the hand over of the dog, they were very available and helped when needed. Thanks Geza, Peter, Kinga, & the rest of the NewDoggy team! We are in love with our new furry family member, thanks for taking such good care of him. I would absolutely recommend their service!

16 October 2024
Unprompted review
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Reply from NewDoggy

Dear Arno and Anne,

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a positive experience with Geza, Peter, Kinga, and the entire NewDoggy team. It means a lot to us that you felt supported throughout the process, from your initial inquiries to receiving your new family member, Otis.

We’re so happy to hear that Otis is doing great, especially with how well he’s adapted to the big city environment — it's amazing that he's comfortable with the noises and interactions around him! It's fantastic to know that he’s in great health and well-socialized, and we’re delighted that he’s adjusting so well to his new home.

Thank you for trusting us with the care of Otis, and we're so glad that you're enjoying your time with him. We truly appreciate your recommendation and are always here to assist you should you need anything in the future.

Wishing you and Otis many happy years of adventures and love together!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Highly recommend <3 Excellent experience!

Thank you very much for our lovely puppy, Heidi! She is absolutely adorable and happy pup <3
And thank you for being so responsive, helping us with all the paperwork and vaccinations for her, and answering all our questions. :)
We highly recommend newdoggy.com to anyone looking for a dog with a clear and smooth process!

21 September 2024
Unprompted review
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Reply from NewDoggy

Dear Natalia,

We’re so happy to hear that Heidi has brought so much joy into your life! It's wonderful to know that she’s such a sweet and happy puppy, and we’re thrilled that she’s settled in so well with you.

It’s great to hear that the process was smooth and clear, and that we could assist you with the necessary paperwork and vaccinations. We're always here to help and ensure everything goes seamlessly, so we’re glad to have been able to guide you through it.

Thank you for recommending Newdoggy.com, and we wish you and Heidi many happy and memorable years ahead. If you ever need anything, please don't hesitate to reach out — we’re always here for you!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Very good service

Very good service! They provide all documents, give recommendations how to keep a dog and educate him. My dog is very happy and healthy, thank you so much!

12 September 2024
Unprompted review
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Reply from NewDoggy

Dear Marina,

Thank you so much for your lovely review! We are thrilled to hear that Céline is happy and healthy, and it’s wonderful to know that she has become the perfect companion for you.

As our very first customer from Georgia, helping bring Céline to Tbilisi was a special moment for us. We’re delighted that the delivery went smoothly and that our guidance has been helpful as you’ve welcomed your new furry family member.

Thank you for trusting us to help find your perfect pup. We wish you and Céline many joyful moments and adventures together, and we’re always here if you need anything!

Warm regards,
The NewDoggy.com Team

Rated 5 out of 5 stars

The team at NewDoggy were fantastic…

The team at NewDoggy were fantastic from start to finish when getting my husky. Extremely pleasant to deal with and always on hand to answer any questions that I had. I’d 100% recommend them if you are looking for a new dog.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

We recently had the pleasure of working…

We recently had the pleasure of working with Geza from NewDoggy, and we couldn't be happier with the entire experience! From the moment we inquired about getting a dachshund, Geza provided exceptional support, guiding us through every step of the process with professionalism and care.

Our new puppy, Ivy, has brought so much joy to our lives, and we are truly grateful to Geza for making this possible. He was always available to answer our questions, provide updates, and ensure that everything went smoothly. The level of service we received was outstanding, and it's clear that Geza and the team at NewDoggy genuinely care about the well-being of their dogs and the happiness of their clients.

My husband, Saeed, and I are over the moon with Ivy. She is a healthy, happy, and well-adjusted puppy, and we owe so much of that to the care and dedication that Geza and his team put into the entire process. We highly recommend NewDoggy to anyone looking to add a furry friend to their family. Geza will make sure you have an amazing experience!

Thank you, Geza, for everything. We are beyond grateful!

Sincerely,

Hala & Saeed
Ivy’s Parents

11 August 2024
Unprompted review
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Reply from NewDoggy

Dear Hala and Saeed,

Thank you so much for your kind words! We're absolutely thrilled to hear that your experience with Geza and the NewDoggy team has been such a positive one, and that Ivy has brought so much joy into your lives. It warms our hearts to know that she is happy, healthy, and well-adjusted — it's truly what we strive for with every pup.

Geza and the entire team are dedicated to making sure the entire process goes smoothly, and we're so glad that you felt supported every step of the way. We truly appreciate your trust and recommendation, and we're overjoyed that Ivy is settling in so wonderfully with your family.

We absolutely love seeing the great photos of Ivy, and we're so delighted to have her featured on our social media platforms! It’s wonderful to share her journey and her happiness with our community.

Please don’t hesitate to reach out if you need anything — we’re always here to support you, and we love hearing updates! Wishing you and Ivy many happy years together filled with love and laughter.

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

I am very pleased with the services…

I am very pleased with the services that Geza and team had rendered throughout the purchasing process of my Boxer puppy. They are always at hand to to answer queries. Special shout out to Geza for the patience with taking whatsapp calls and with answering all my concerns.
One suggestion that i have is probably to be able to do a video call with the breeder's and be able to look at the parents and the puppy. I think this will greatly boost the confidence of the potential buyer with the interactions.
Thank you Geza & Team

12 August 2024
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Reply from NewDoggy

Dear Simon,

Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you were pleased with the services we provided throughout the process of bringing Pocho, your Boxer puppy, into your family. Geza and the entire team are always here to support and assist, and it's wonderful to know that we were able to address all your questions and concerns. A special thanks for the shout-out to Geza — we’re glad the communication was helpful!

We truly appreciate your suggestion regarding video calls with breeders, and we completely agree that seeing the puppy and its parents in a more interactive way could help boost confidence in the process. We'll definitely consider this feedback to further improve our service.

Thank you again for trusting us with this special journey, and we wish you many happy moments with your new buddy Pocho!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Dream pup 🐶!

I’d wanted a dog my whole life and in 2023, my dream came true. I did a lot of research on what kind of dog I wanted and settled on a Cavapoo. I couldn’t find any breeders in Switzerland so I look further afield and found NewDoggy. Straight away I saw this cute Cavapoo and enquired… and then I saw another one with white fur round her nose. I asked the team the difference in personality, and they told me she was independent and loving, I was sold.

The whole process was smooth and easy, the team sending me photos and videos prior to her arriving.

When I drove to the airport to pick her up, as I approached an Air France plane flew over, I knew she was on that flight and burst into tears.

When I finally met Frankie, it was love straight away. We were a perfect match! Since that day in November, we have had many adventures and she has become a beautiful, funny, clever, cheeky and loving dog. She turned one last weekend and I am looking forward to many more years with her.

Thank you to the NewDoggy team for bringing this beautiful dog into my life. I still send updates to everyone from time to time because they were so kind, reassuring and had a fantastic service.

17 November 2023
Unprompted review
NewDoggy logo

Reply from NewDoggy

Dear Nathalie,

Thank you so much for sharing your heartwarming story with us! We are absolutely thrilled to hear that Frankie has become such an important part of your life. From the moment we helped you find her, it’s been a joy seeing your bond grow and watching her thrive. We are overjoyed that the entire process was smooth, and that we could provide reassurance along the way.

It’s wonderful to know that Frankie has brought so much joy, adventure, and love into your life. We always love hearing how our pups are settling in and growing with their new families. Please remember that our service doesn’t end when a new family member joins you — we are always here for you to answer any questions or offer advice if anything comes up.

If all is well, we'd love to continue seeing updates — photos of the happy Frankie exploring the gorgeous Swiss landscape would be an absolute treat!

Wishing you and Frankie many more years of happiness, adventures, and love!

Warm regards,
The Newdoggy.com Team

Rated 5 out of 5 stars

Highly recommended!

From the first moment we contacted Newdoggy.com until now (well after our fur boy Taras joined us in Singapore) our bond has been strong! The entire team worked hard to make our family addition process as smooth as possible. We're in touch regularly which means they go beyond a transactional relationship and become trusted friends! Can't recommend them enough!

16 September 2023
Unprompted review
NewDoggy logo

Reply from NewDoggy

Dear Roman and Heather,

Thank you so much for your kind words! We're thrilled to hear that your experience with Newdoggy.com has been so positive, and that you feel a strong bond with our team. It brings us great joy to know that Taras is settling in well with you in Singapore! Our mission is to make the adoption process as smooth as possible, and it's wonderful to hear that we were able to go beyond just a transaction to become trusted friends. We appreciate your recommendation and look forward to staying in touch!

Warm regards,
The Newdoggy.com Team

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