Love the hat, quality is great, and it looks just like it looks in the picture! Fits well, no complaints at all. Customer service was also extremely helpful and prompt at addressing a shipping concern... See more
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Review summary
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What people talk about most
Based on these reviews
Paid 8.99 for shipping to exchange a 22.99 belt that was erdered in wrong size. Sent wrong one back on the 10th of October and have still not received my replacement. Their phone number is not for a b... See more
Absolutely love this little saddle!! It’s perfect for our 3 yr old daughter (even though the stirrups are still too long for her). Shipping was fast! Customer service is awesome! Would definitely purc... See more
This doesn’t look like a “branded” saddle. That being said, it is very nice for the price! It is super cute and my daughter is very excited to use it for her young lesson riders. It is very attractive... See more
Company details
Written by the company
In our equestrian haven, every visit is a delightful experience, where you'll find an inspiring assortment of riding accessories and thoughtful gifts that captivate the imagination. Whether you seek to reward yourself or surprise a fellow equestrian, our store is brimming with charming items to enhance your journey in the equestrian world.
Contact info
4300 US Highway 377 S, Aubrey, TX, 76227, USA, 76227-7000, Aubrey, United States
- +1 (940) 808-9877
- contact@newenglandtack.com
- newenglandtack.com
4.1
Great
107 reviews
Hasn’t replied to negative reviews
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Excellent prices and fast delivery.
27 March 2026
I think this company is a scam
I think this company is a scam! I was sent the wrong item. Customer service keeps telling me that they will send me a return authorization slip. Nothing ever comes. Their voice mail is not even to their company. Buyer beware!
20 March 2026
Unprompted review
Exchange damaged coat for different size.
I received a damaged coat and after a few requests I finally received a return label. I also sent a message asking to exchange the coat for a size small as the medium is too big. I get no response, other than, send it back and we’ll replace it.
26 February 2026
Shipped out instantly! Arrived on time!
Shipped out instantly and arrived on time! Extremely pleased with New England Tack.
10 February 2026
Great to work with!
They were great to work with. When what we selected wasn’t available they immediately had us other options and had it shipped right away.
6 January 2026
They sent me the wrong color now the…
They sent me the wrong color now the color I ordered is out of stock and they want me to drive an hour out of my way to return the item I received to get my money back
2 December 2025
Your customer service agent was…
Your customer service agent was wonderful help. Courteous and knowledgeable.
Love the saddle!!
3 November 2025
Very fast shipping and quality saddle!
31 October 2025
Excellent Duster
Great coat! It arrived on time and was a smooth transaction.
The coat itself is plenty big and tall. I’m 6’6” and 325 lbs and it sits well on my shoulders and hangs well. It has all the pockets, straps, and liners I’d hope to be there. Great price too!
20 October 2025
Good Quality
Really nice slinky! I love the quality and fit. I did size up once since I saw another review saying they run small so I’d definitely size up before buying.
22 October 2025
You sent the wrong item entirely
You sent the wrong item entirely, admitted it was your mistake, but have refused to send me a return label because, and I quote, "it's the same quality." You said you accept returns, as anyone should when they send the wrong item, but have refused to do so.
16 October 2025
Package lost by shipper
Paid 8.99 for shipping to exchange a 22.99 belt that was erdered in wrong size. Sent wrong one back on the 10th of October and have still not received my replacement. Their phone number is not for a business and i have messaged and emailed several times to resolve this issue. I finally heard from them today Oct 17th that my package was lost by shipper and a new one was sent out today. Hopefully i will receive it.
8 October 2025
Buy A (Jim) Bowie Hat Without Breaking the Bank !
Prompt shipping and a quality product at a reasonable price— Thank you!
24 September 2025
The product was nicer than expected
29 September 2025
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