New Faith Network Reviews 785

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers had a great experience with this company. Customers are very happy with the diverse selection of movies and series, often highlighting the regular addition of new content. Many appreciate the family-friendly nature of the content, which is free from swearing and nudity, making it suitable for all ages and promoting meaningful discussions. The platform is praised for offering uplifting, educational, and faith-based films that provide a refreshing alternative to other streaming options. Reviewers also enjoy the convenience of streaming programs to their TV and the availability of content in various languages with good translations. However, some people were dissatisfied with the subscription process, finding it unclear that selecting a monthly payment option could lead to a yearly contract. There were also occasional mentions of issues with subtitles not working correctly or a limited selection of content on certain devices compared to a PC. A few other people also felt that some movies lacked strong Christian messages or that the app and website experienced problems.

What people talk about most

Product

People report positive experiences with the product, highlighting the wide variety of movies and series... See more

Subscription

Users describe ambiguous interactions with subscription, with many expressing satisfaction, finding new... See more

User experience

Customers had ambiguous experiences with the user experience, with many appreciating the selection of movies... See more

Website

Consumers find the website experience to be ambiguous, with some appreciating the ability to stream programs... See more

Application

Reviewers mention ambiguous feedback about the app, with many enjoying its functionality for streaming... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good: New movies come regularly. Good christian content. Quite a variety of movies. Surprising: The topic "Amish and regular culture" is very dominant as if this were the main problem in the USA. Ba... See more

Rated 4 out of 5 stars

As a Dutch Christian I didn't want tot subscibe to a general streaming service. Stumbling upon NFN I was attracted. I subscibed for a year and I am very happy now. From a lot of movies and n... See more

Rated 4 out of 5 stars

Enjoy watching movies, series and children’s programs that are values based, upholding the Christian faith. Some movies are a little bit slow in the plot line.

Rated 4 out of 5 stars

For us is it important that we can watch movies and series what is of our interest. Religious and Hopefull.


Company details

  1. Movie streaming service
  2. Media company

Written by the company

New Faith Network is Europe’s* leading Christian streaming platform, bringing faith, hope and love into homes through carefully selected movies, series, documentaries and safe kids content. More than 450,000 families have joined a growing community that values inspiring entertainment and family-friendly viewing. Every membership helps make faith-based stories more accessible and supports the creation and distribution of Christian content around the world. *also available in Australia and New Zealand.


Contact info

4.0

Great

TrustScore 4 out of 5

785 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I am trying to cancel my membership

I am trying to cancel my membership, its asking for my email address everytime I entre my email address I get a message saying incorrect email.

Yet,
I receiving emails from NFN I am really confused and want to cancel my subscription ASAP.

I don't trust this company.

Please cancel my subscription and my entered card details.

4 March 2022
Unprompted review
New Faith Network logo

Reply from New Faith Network

Dear Elizabeth,
Thank you for your review, we regret to read you are having trouble ending your subscription. We would like to help you with this. Could you please send us an email to info@newfaithnetwork.com so we can investigate this matter.
Kind regards,
Team New Faith Network.

Rated 4 out of 5 stars

Some Issues But They Deal With Them Well

I had some issues with the streaming of the movies and being charged after the account was cancelled but to NFN's credit they sought to remedy the situation, which they now have. May rejoin if the content library increases and the ability to stream increases.

3 December 2021
Unprompted review
New Faith Network logo

Reply from New Faith Network

Dear Audrey,
Thank you for your review, we regret to read of your experience. We would like to investigate this situation in our system and would like to see what we can do to solve this.
Could you please send us an email to info@newfaithnetwork.com so we can do this?
Kind regards,
Team New Faith Network.

Rated 5 out of 5 stars

It's a really wonderful to have this TV…

It's a really wonderful to have this TV channel. We enjoying every movies as a family. It's hard to find movie it suits with kids this day however New Faith Network provides family orientated movie. May God bless you all.

17 November 2021
Rated 4 out of 5 stars

We've been on Netflix for a while...

We've been on Netflix for a while...
Not all the 'movies', are savory thou, and this conflicts greatly with our preferences of decency.
Most have elements of blasphemy and unsavory vocabularies.
We often wonder, WHY that seems to be an attraction to some viewers!>
-
Having since-discovered NFN, WHAT a difference!
Good stories, motivations, affirmations...
'One can safely watch- without being on stand-by to cringe when the JC and F-bombs suddenly drop.
-
We have, in the minority, had the odd short-movie, which seems to have a choke on streaming, whereby it would moments of freezing momentarily, then continue 'running'.
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Thank you for NFN

21 October 2021
Rated 5 out of 5 stars

New Faith Network is our Go to option…

New Faith Network is our Go to option for family entertainment that we can trust to be safe for our son to watch with us,
the range of gendre and titles is vast and you can watch movies and if you prefer a series, then you have that available. there are films for kids and adults and everyone in between so easy to set up and beautiful to watch with messages that can start conversations with your friends

20 October 2021
Rated 5 out of 5 stars

Great Job

Happy to watch the movies and series that are shown, I love that my child can even watch what I’m watching without the vulgar or sexual language! Great Job!

19 October 2021
Rated 5 out of 5 stars

Please keep up the great work

Please keep up the great work. Really helping build faith through human experience. I understand the content is predominantly Protestant however New Faith Network, in the interests of breaking down barriers and bringing us Christians together in a real ecumenical spirit could include some Catholic content. Also I seem to be blocked from streaming certain movies, documentaries from streaming to my family tv. Would love your thoughts, Many thanks again. Yours in Christ. David

19 October 2021
Rated 3 out of 5 stars

Great range of movies

Great range of movies. Some have not been rated well and should have an older age rating on them. As a result we need to screen all movies before we can allow our teens to watch them.

19 October 2021

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