I am a bit weary of buying anything on FaceBook because they aren’t great at keeping predatory stores off of FB, so when my receipt didn’t match what my bank was showing, I contacted customer service.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Alert: newfashionvip.com is a Fraud Website newfashionvip.com & theoutdoorvip.com is a scam website that tricks people with fake shopping deals to steal their debit or credit card information. Later,... See more
Despite a rather stormy start and a lack of understanding on my part regarding their terms of membership, they listened to me regarding my problem. I give 4 stars for customer follow-up, which in my o... See more
I have requested to this website the “newfashionvip.com” and “gomakeupbag.com” a couple of times and even asked for the removal of my account but guess what I still received their email. If you subscr... See more
4.1
Great
296 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
21 October 2024
Unprompted review
very good costumer service
They quickly answered my questions and solved my problem.
14 October 2024
Unprompted review
Issue addressed by Edith
5 October 2024
Unprompted review
THanks for being to hear my complaint..
30 September 2024
Unprompted review
I did this by accident and I cancelled…
I did this by accident and I cancelled immediatly when I recieved the e-mail and now they are just deducting money from my bank account without me even authorizing it
3 October 2024
Unprompted review
Excellent Customer Support
13 September 2024
Unprompted review
The customer service I received was…
The customer service I received was good and how the company followed up my queries was also good
17 September 2024
Unprompted review
Très bon service client ☺️
16 September 2024
Unprompted review
Random subscription
I signed up for the store completely by accident, because of spam on the Internet. Naturally, the money for the subscription was withdrawn, but after contacting support and a detailed explanation of the situationthe problem was solving. Thanks
21 November 2023
Unprompted review
Good work,good job.
1 September 2024
Unprompted review
Problem reltaed to delivery solved.
Problem related to delivery solved.
27 August 2024
Unprompted review
WATCH OUT! Everything went wrong
Everything went wrong. I never gave them my address, neither my creditcard details and I was signed up.They took 390€ from my account through monthly payments of 47€. After I realised I contacted them and they closed my account and the credit expired after my cancellation.
Somebody should check this company. I will talk to my bank going after them. What a SPAM
22 August 2024
Unprompted review
Reply from Newfashionvip
Dear Carsten,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
A very pleasant experience
She is loyal, faithful to her principles and to herself and keeps her promises and follows up closely with her clients
Thank you very much for the great experience you offer
21 August 2024
Unprompted review
A scam company.
I have just received an e mail from this company saying they have cancelled my subscription and want to refund 2 euros. I have never had a subscription with them and my currency is not euros. However they do have the last 4 digits of one of my cards which is worrying. They are obviously a scam company and any good reviews are false.
19 August 2024
Unprompted review
Reply from Newfashionvip
Dear Carol,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Reply from Newfashionvip
Dear Glecy,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Customer service is pretty good they…
Customer service is pretty good they more willing to assist in anything that was impresive
3 April 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.