Newfashionvip Reviews 

296
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a bit weary of buying anything on FaceBook because they aren’t great at keeping predatory stores off of FB, so when my receipt didn’t match what my bank was showing, I contacted customer service.... See more

Rated 5 out of 5 stars

Alert: newfashionvip.com is a Fraud Website newfashionvip.com & theoutdoorvip.com is a scam website that tricks people with fake shopping deals to steal their debit or credit card information. Later,... See more

Rated 4 out of 5 stars

Despite a rather stormy start and a lack of understanding on my part regarding their terms of membership, they listened to me regarding my problem. I give 4 stars for customer follow-up, which in my o... See more

Rated 1 out of 5 stars

I have requested to this website the “newfashionvip.com” and “gomakeupbag.com” a couple of times and even asked for the removal of my account but guess what I still received their email. If you subscr... See more


Contact info

4.1

Great

TrustScore 4 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(296)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

A total waste of money and time scammers !


Now sorted

Your request (3100468) has been updated. To add additional comments, reply to this email.
Dear Emma,
I hope this email finds you well.
Your refund has not been processed yet due to the fact that we have not received your review as part of our refund policy requirements. Posting a review is a necessary step in the refund process to ensure that our services meet your expectations.
We kindly ask you to post your review at your earliest convenience so that we can proceed with the refund process promptly. We recommend mentioning that the issue is being addressed and consider rating us with 4-5 stars for a positive review. Once your review is posted, we will promptly process the refund.
Link to leave a review: evaluate/newfashionvip.com
If you have any questions or need further assistance, please do not hesitate to contact us. We appreciate your cooperation and understanding in this matter.
Thank you for your attention to this matter.

WILL NOT REFUND UNLESS GOOD FEEDBACK- well stuff your refund !!

Still trying to get me to change my review - before refund!
Thank you for your prompt response.

I would like to express my sincere apologies for the unpleasant experience you had with our platform.

We understand that there has been a misunderstanding, and we genuinely regret any inconvenience caused. In an effort to address this , we would like to initiate your refund immediately, but please note that the system does not allow me to issue any refund before the review update.

You can keep your shared experience as it is and just upgrade the number of start to 4-5 stars in order for the system to enable the refund and once the money reflects in your account you could edit the content of your review.

Your perspective is crucial, and I assure you that your feedback will be considered seriously. I want to reiterate that your satisfaction is our priority, and your honest feedback is valued.

I kindly request your cooperation in adjusting your current review on Trustpilot. We suggest you write that the problem is taken in charge and upgrade the number of stars (4-5 as a good rating).
Please find instructions on how to edit your review on Trustpilot

Link to review:

Please note that by rating us on Trustpilot, you are rating the efforts of a team.

After confirming the rating change, please rest assured that we will initiate the refund on your account immediately. If for some reason this does not happen, you are free to re-rate and re-write your review.

We greatly appreciate your consideration of our proposal and look forward to resolving this matter amicably.

Kind regards,
Ayla Support

1 January 2024
Unprompted review
Newfashionvip logo

Reply from Newfashionvip

Dear Emma,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,

Ayla

Rated 5 out of 5 stars

Great help

When I got in touch to say that I never registered with you you admittley cancelled my subscription.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

An absolute joke of a company

An absolute joke of a company. Have had to contact fraud department for misleading people into subscriptions. They sell a product for £2.00. Get your details and automatically you are subscribing to £47+ every month to earn credits to purchase goods. Apparently the £2 is a membership fee and not related to the purchase of any goods at all

29 December 2023
Unprompted review
Newfashionvip logo

Reply from Newfashionvip

Dear Sally,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Show reviews in all languages. (296 reviews)

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