New Home Quality Control LTD Reviews 350

Excellent home snagging company. The survey took 4 hours where our new build property was throughly inspected and 126 snags identified by Orlando. The report contains images along with a description and has been sent to the developer to action. The report also quotes NHBC guidelines and is very professional. Excellent customer service and the report was sent promptly. Very good value for money. Would highly recommend.

Stefan was great. As I’m not in the building trade myself my knowledge in this part isn’t very good. Stefan too time to explain what he had found. Stefan was easy to talk to and very friendly. Within 2 days I had an email with all the relevant information along with the legal NHBC numbers. Highly recommend for any first time buyers, or even buying a new build property

I used New Home Quality Control for a snagging survey on my new‑build home and I’m very happy with the service. They identified a large number of snags, including several issues I would never have noticed myself, which really shows how thorough and experienced they are.

They were very friendly and informative, explaining everything clearly. They even took additional photos purely for our reference, showing how some of the services look in areas you normally don’t have access to, which was extremely helpful.

Overall, a great experience and excellent peace of mind. I would definitely recommend them to anyone purchasing a new‑build property.

Professional service done by Gino. Did an excellent job of finding snags in our new home and kept me informed. Our original date to have our house inspected was moved since the builders were still installing the carpeting, but Gino was able to get us booked in the very next day. Would highly recommend the services of NHQC to anyone buying a new home.

Fantastic professional and reliable service offered
Reasonable price and very thorough
Would highly recommend

From Booking to report, the team have been amazing. Very well priced as well, our inspector Amy was in touch the night before and within 48hrs we had processed final payment and had the report. Definetly picked up items we would have missed so 100% recommend for new build buyers

Brilliant company to work with. Was easy to book provisionally and then just confirm a firm date via email. Troy then text the day before to confirm the attendance and time. Did a great job looking around and explaining things. Got sent the report within a few days with loads of detail in. What makes them stand out is I’ve paid them already and I had some issues come up I emailed them with photos for advice and they called me the next day and explained possible causes. They said they would be happy to help and support for the next 2 years. Exceptional service considering I had already paid. Would highly recommend using their services.

I went with this company as I follow them on Tiktok and have saw various videos that they have done, so when i moved house and into a new one I knew these people would be the ones to trust with any potential issues with the house, so when i sent the enquiry I recieved an appointment quite quickly, Helen was the accessor I had at my house and she did a quality job and would easily reccomend.

I was in two minds about having a professional inspection done on our new build. Our last house was new as well, I’d scoured the internet and created spreadsheets to do it myself, thinking I’d been reasonably successful only to have some issues I’d missed.

Orlando came over to the new house at short notice. A really nice lad and very accommodating on times.

The report arrived the same day & there’s things he found that I just would never have noticed or knew weren’t as they should be. 100% would do the same again if we move into another, it’s saved more than it cost several times over.

We are grateful to your quick survey and report about our new home . Your experience and your every detail inspection amazed us. Thank for your grate service.

Hi, purchased an inspection for a new build that was vacant. The team advise what my best option would be amd the course of direction I should take.
Our surveyor was Troy. As first time buyers he made sure we understood everything, offered advice and supported us through the inspection. He definitely made us feel at ease in this whole process.
One thing that puts this compmay above others is there customer care, they are there to help. We had to reschedule with only an afternoon notice due our estate agents not being available. The team completely understood, and gave us the reassurance we needed.
Thanks

I have to say that Paul was excellent during our snagging appointment. Very attentive and informative throughout. I couldn’t rate Paul high enough. I would recommend new home quality control to anyone after a snagging inspection on their new home!

Thank you

What a great company! They were quick to respond and we had an appointment for someone to complete a survey on our new property within a couple of days. Will who completed the survey was great and picked up many more snags that we hadn't noticed. Anyone looking a great company to complete their survey will not go wrong with this one!

The service and process was fast and efficient, it was easy to arrange the right type of survey I needed and at a time convenient to me and soon after I moved in. Communication was excellent and Tony, who completed the survey, was punctual, polite and professional. The survey itself was comprehensive and we were reassured that every issue was found. The report itself was turned around and delivered in under 24hrs and was extremely easy to follow. It wasn’t over the top with jargon, it was straight forward, with each issue and location accompanied by a photograph to remove any ambiguity. And the price was very reasonable considering the assurance it provides. Use Home Quality Control LTD with confidence.

Very positive experience.
Like to give special mention to Stefan who was the inspector who carried out the snagging. He was realy helpful before and after the inspection. Very knowledge and always happy to answer my question.
On the day of inspection Stefan was unable to access the loft through no fault of his own. Stefan come back on anouther day to complete the inspection, which I appreciated.
I would definitely recommend

I recently used this company for a completion survey on my new build, and I couldn’t be more impressed with their service. They were punctual, highly professional, and incredibly thorough in their inspection.
What really stood out was the level of detail in their report and the clear process they followed. It gave us real confidence that our new home has been built in line with NHBC guidelines, which was very reassuring.
Their expertise and attention to detail made the whole experience smooth and stress-free. I would definitely recommend them to anyone purchasing a new build.

The report came in quick.

Great communication. Came out on the day we requested and did a thorough inspection. Clear and concise throughout and gave us peace of mind. Also as first time new build buyers I felt we got good education on what was expected of the developer. Would recommend.

Great experience with NHQC. Johnny who completed the inspection was really Knowledgeable and friendly. Good price for the detail put in to the inspection and the report was also very detailed.

Would highly recommend this company.