I like shopping at Newpharma because the prices are lower than at other stores, I can always find all the products I need, the website is easy and intuitive to use, and delivery is not only very fast... See more
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I always order a lot of health products and household supplies from Newpharma and I’m very satisfied with the experience every time. I appreciate that there are many different things you may need, eve... See more
I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast de... See more
One item was missing in my package. I have informed the customer service and was assured via email to receive the money for the missing item back within 5 working days. However, I didn't receive any... See more
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Op zoek naar cosmetica, voedingssupplementen of geneesmiddelen (zonder voorschrift) aan een voordelige prijs én met kwaliteitsgarantie? Dan is Newpharma de uitgelezen plek om de zoektocht te starten. Ruim 30.000 producten van 750 bekende merken staan er tot uw beschikking.
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Replied to 98% of negative reviews
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Bad return policy
Bad return policy! Use misleading photos very hard to return the product.
Very fast delivery
Very fast delivery, well packed products and in normal expiry dates, really happy with the order.
Thank you!
I like newfarma!
Very good service
Very good service. Fast delivery to Ireland. Would recommend 100%
Very disappointed with my last order…
Very disappointed with my last order and the one before that. They usually indicate when a product is out of stock, but twice now I had one product missing from my order and did not receive any refund for the last one. Their support keeps reciting the policy without understanding my frustrations.
Order arrived on time
The erucin set is great and the…
The erucin set is great and the delivery was very fast this time
Nice (discount) price, quick delivery!
Ordered on Saturday midnight, delivered Tuesday morning! Everything went like a breeze, everything was wrapped nicely and arrived safely. Nice shopping experience!
Always in time and neatly packaged
They have fake skinceuticals products
They have fake skinceuticals products. Please don’t buy here is 100% fake
Fake product
Fake product, scammers. I paid on Dec 5, it’s now Dec 18, never received any product. I’m going to reclaim money via PayPal. Website is sending me emails almost every day. Don’t buy, don’t subscribe.
I not received the product yet
I not received the product yet, was to came to 14-12 but nothing and I'm stay angry with that.
A very bad company operated by amateurs
A terrible service, Deceitful, Untrustworthy, Careless Tiffany
I paid for 4 omega 3-7 to be delivered within 48 hours.
instead it took a week to received.
When received discovered that they sent me Only 1 box. I contacted Newpharma, Tiffany promised to send, that took 2 weeks.
When received I discovered they Only sent 2 boxes. One box is missing. I contacted newpharma 72 hours tiffany replied telling me we refund you.
This is a very bad company operated by those who does not know what is business and do not care how to communicate. It is shame that we are dealing with newpharma Belguim
Do not trust them.
Orders are more expensive using promolinks
Have been buying from this company for many years now, never had problems.
Got an email with link and promcode from them (10% off of all products on their site).
When using the link in their birthday-email, my order turned out to cost more than when ordering though their website while using the promocode….. happy birthday indeed:(
Very satisfied with the service of this…
Very satisfied with the service of this company. I highly recommend Newpharma, the company and Team are nice, always ready to help you if you have any question or doubt about something. They have nice products for a good price. You don't have to wait too long to have them in your home.
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