Newpharma Reviews 3,195

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I like shopping at Newpharma because the prices are lower than at other stores, I can always find all the products I need, the website is easy and intuitive to use, and delivery is not only very fast... See more

Rated 5 out of 5 stars

I always order a lot of health products and household supplies from Newpharma and I’m very satisfied with the experience every time. I appreciate that there are many different things you may need, eve... See more

Rated 5 out of 5 stars

I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast de... See more

Rated 4 out of 5 stars

One item was missing in my package. I have informed the customer service and was assured via email to receive the money for the missing item back within 5 working days. However, I didn't receive any... See more

Company replied

Company details

  1. Pharmacy
  2. Cosmetics shop
  3. First aid station
  4. Fitness and nutrition
  5. Skin care clinic
  6. Wellness centre

Information provided by various external sources

Op zoek naar cosmetica, voedingssupplementen of geneesmiddelen (zonder voorschrift) aan een voordelige prijs én met kwaliteitsgarantie? Dan is Newpharma de uitgelezen plek om de zoektocht te starten. Ruim 30.000 producten van 750 bekende merken staan er tot uw beschikking.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fast delivering.

Fast delivering.

Option for pick up point, wich is very usefoul, smart and makes super easy to pick my packet up. Thumbs up for that! :)

No any problems at all, very good company.

10 May 2021
Unprompted review
Rated 1 out of 5 stars

Poor service

Unfortunately, this was the last time I made an order with this company. The package was nowhere to be seen after 8 days after ordering. When I contacted the company, they told me it was lost. Then I got a message from the delivery service that my parcel is ready to be picked up. I went to the pick-up point, but the parcel was not there. So I asked Newpharma to resend the package. They told me that two out of the three products I ordered were no longer available. I then gave up on this saga. I ordered with another company and the delivery came the next day with no fuss and no problems.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Great online shop !

I have already ordered a few times from Newpharma. I am very satisfied customer, never had any problem with the order. Delivery is also perfect and recently had a chance to exchange emails with their customer service, one of the best I must say.

25 April 2021
Unprompted review
Rated 1 out of 5 stars

The packaging came damaged

The packaging came damaged (inside plastic which is supposed to hold all the bottles was cracked). As a result - Not possible to present the set as a gift to my friend (as intended).

25 April 2021
Unprompted review
Rated 5 out of 5 stars

Perfect experience

I already ordered 2x from NewPharma and both went perfectly + quick delivery. A little feedback : the track and trace link could be made a bit more noticeable in the delivery confirmation email as the first time around, I could not find it straight away.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Always good

Good smooth quick delivery and customer service! I would only suggest an easier way for return in case this occurs as you have to cover the transport yourself.

6 April 2021
Unprompted review

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