I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Company details
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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First time customer experience
The process was easy and straight forward. Just waiting the actual results when recieved to validate the quality of the product. But very hopeful!
7 November 2025
Reply from Newprint
Thank you so much for sharing your experience with us! We’re glad to know your first ordering experience was easy and seamless. We look forward to hearing your thoughts once you receive the item. Your support means a lot to us!
Reply from Newprint
Thank you so much for sharing your experience! We’re really glad to hear that our team’s courteous and timely support made a positive impact on your order. Your satisfaction is important to us, and we truly appreciate your trust. We look forward to assisting you again soon!
Reply from Newprint
Thank you so much for sharing your experience! We’re thrilled to hear that everything from our service to our delivery and communication made your custom print order smooth and hassle-free. Your satisfaction means a lot, and your support truly encourages our team. We’re always here and excited to help bring your next project to life!
Reply from Newprint
Thank you for sharing your experience with us.
We’re delighted to hear that working with our team has been easy and seamless for you. Your satisfaction truly matters, and we appreciate your trust and support. Feedback like yours reinforces our commitment to providing a smooth, reliable, and customer-focused experience. We look forward to partnering with you again on your next project.
The bookmarks look great!!
27 October 2025
Reply from Newprint
Thank you for sharing your experience with us. Knowing that you’re satisfied with the final result truly means a lot to us. Your support is greatly appreciated, and we’d be happy to assist with any future projects you have in mind.
Very good service and communication.
8 October 2025
Reply from Newprint
Hi Sheila. Thank you for your kind feedback! We’re happy to hear you were pleased with our service and communication. Your satisfaction means a lot to us. We look forward to working with you again!
Always a pleasure to work with new…
Always a pleasure to work with new print. Great quality and price.
8 October 2025
Reply from Newprint
Thank you for the great feedback! We're glad to hear you're happy with the quality and pricing. It's always a pleasure working with you, and we truly appreciate your continued support.
Bulk order of Wall Calendars
We did a bulk order of Calendars and they were top quality. We were really happy with the product. More updates on timing before getting the shipment notification would be nice.
8 October 2025
Reply from Newprint
Thank you so much for your kind words and valuable feedback! We’re delighted to hear you were happy with the quality of your Wall Calendars. We also appreciate your note about shipping updates that’s great insight, and we’ll make sure to improve communication for an even smoother experience next time. We truly value your trust and look forward to working with you again!
Reply from Newprint
Thank you for the wonderful feedback! We’re happy to know you appreciated our professionalism and the final results. We look forward to working with you again!
I was very impressed with the quality…
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatineau were fully booked. With the added challenge of the Canada Post strike, getting my election door hangers printed quickly was a top priority—and your company truly delivered. You were the best option I could have reached out to, and I was able to pick everything up directly from your office. Thank you!
7 October 2025
Reply from Newprint
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our team could support you during such a busy election period and help you get your materials on time despite the challenges. We truly appreciate your trust and glad that we made things easier for you. It was a pleasure working with you. Thank you for choosing Newprint!
Very professional
Very professional - quick and open communication, and excellent accomodation of needs. I would highly recommend anyone use newprint.
6 October 2025
Reply from Newprint
Thank you so much for your kind words and recommendation! We’re delighted to know you had a great experience with our team’s professionalism and communication. Your feedback truly means a lot to us, and we look forward to supporting your future print projects!
They took my book and made it better!
They took my book and made suggestions to make it perfect! Easy to communicate with, fast turnaround and good value. I will definitely re-order and look to them in the future for other orders.
16 September 2025
Reply from Newprint
Hi Darlene. We love hearing this . Thank you! We’re glad our suggestions and fast turnaround helped make your book perfect. Can’t wait to work with you again soon!
I enjoy the opportunity to order on…
I enjoy the opportunity to order on line and also have the option to call directly and get live assistance to complete the order with a support specialist.
6 October 2025
Reply from Newprint
Hi Lyn. Thank you so much for your kind words! We’re happy to hear that you enjoy both our online ordering and live support options. Our goal is to make your experience as convenient and personal as possible, and it’s great to know our team is hitting the mark. We truly appreciate your continued support!
The font size was smaller than…
The font size was smaller than expected, but they amended my order in less than 24 hours. I was satisfied with the service.
1 October 2025
Reply from Newprint
We really appreciate your honest feedback! We’re glad our team could quickly amend your order and make sure you were happy with the result. It’s always our goal to turn small hiccups into smiles — thank you for trusting us!
Great product, fast production.
Very responsive team, ensured we had our bookmarks by the book launch.
23 September 2025
Reply from Newprint
Hi Tristan. We truly appreciate your feedback. It’s wonderful to know that both the product quality and turnaround met your expectations, and we’re glad our team could support you in time for your book launch. Thank you for trusting us, we look forward to assisting with your future projects.
Site is really user friendly
23 September 2025
Reply from Newprint
Hi Julie. Thank you for your feedback! We’re happy to hear that you found our site easy to use. Your satisfaction is very important to us, and we look forward to supporting you again on future projects.
Quick & Quality!
quick and quality printing - it was a great experience and will be back to purchase from them in the future.
11 September 2025
Reply from Newprint
Thank you for sharing your experience with us! We’re delighted to know you’re happy with the quick turnaround and quality of your prints. Your satisfaction means a lot, and we truly appreciate your trust. We look forward to welcoming you back and supporting your future projects!
Was impressed with the customer service…
Was impressed with the customer service I received; your team went above and beyond. Thank you again!
15 September 2025
Reply from Newprint
Hi Linda, Thank you for sharing your experience! We’re delighted to hear our team was able to support you so well. Feedback like yours motivates us to keep delivering a good service and quality you can rely on. We look forward to working with you again soon.
I’ve been working with Newprint since…
I’ve been working with Newprint since 2018, and they continue to impress me. Their customer service is consistently fast, friendly, and helpful, and the quality of their prints is excellent. I really appreciate how reliable they are, every order has been smooth and well-produced. The last order came in fast & perfect! Thanks !
15 September 2025
Reply from Newprint
Thank you so much for sharing your experience. We truly appreciate your continued trust in Newprint! It makes us happy to know our team and print quality continue to deliver what you need. Your loyalty means a lot, and we’re excited to keep bringing your ideas to life for many more projects ahead.
Not printed correctly
There are several of my booklets that are either missing a page, or, printed in the wrong order. I know my file was correct, because most of them are printed in the right order.
9 September 2025
Reply from Newprint
Thank you for bringing this to our attention. We’ve noted the issue with your booklets and have informed our production team to review it carefully.
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