New Star Care Limited Reviews 

71
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I can always rely on Melissa and her team to cover any rota gaps and even at short notice. New Star take care to ensure they send us regular workers to ensure continuity of care for our residents. T... See more

Rated 5 out of 5 stars

Melissa, Taylor and the Team are amazing!! Whenever you need staff at short notice or in advance they will always send cover. The staff they have working with them are all kind considerate and passion... See more

Rated 5 out of 5 stars

Melissa, Taylor and the whole team are amazing. They always answer very quickly to all our request, both for last minute cover and for booking in advance. The staff that they provide are really good,... See more

Rated 5 out of 5 stars

I have arranged agency for my employer through NSC for 5 years now, they’ve been absolutely faultless. Taylor and Melissa respond at all hours, provide staff at last minute and have never let us down.... See more

Company details

  1. Recruiter

Written by the company

New Star Care Limited is a care agency that has been running since May 2021. We provide reliable, experienced and fully trained Healthcare workers to Nursing Homes, Hospitals and Learning Disability Homes. Response time is 10 out of 10. We have competitive rates and work closely with our clients in order to give them the service they require.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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4.8

All reviews

(71)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A place for opportunities

Diversity, non discrimination,and respect for all ethnicities, a place to grow and learn.a place for opportunities. New star agency has been one amazing place to work and highly recommendable.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

TOP CARE AND SUPPORT PROVIDER

Quality service and professionalism are top priority for New Star Care . The agency provides staff with trainings and needed support to carry out their jobs effectively. I am a better care and support worker because of the series of trainings and all-round support I have received from New Star Care Agency. Kudos!

14 March 2024
Unprompted review
Rated 5 out of 5 stars

My Experience with New Star Care Limited Agency


As a support worker with New Star Limited Care Agency, I've had a positive experience providing care to clients. The agency values professionalism and provides thorough training to ensure that support workers are well-equipped to meet the diverse needs of clients. The team fosters a supportive and collaborative work environment, encouraging communication and teamwork among staff members. I appreciate the agency's commitment to client-centered care, prioritizing the well-being and comfort of those we serve. Overall, working with New Star Limited Care Agency has been rewarding, as I've been able to make a meaningful difference in the lives of individuals in need of support and assistance.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Agency

New Star Care is an amazing Agency to work with, they provide up to date trainings to staff to boost competency in providing the right support to clients. Good team spirit with staffs and management.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Getting on board with New Star Agency…

Getting on board with New Star Agency and Melissa was very straightforward and easy. What is required of you is to have all your paper works in check and to undergo some trainings to prepare you for the role you would be undertaking. All in all, it is a smooth process, very welcoming and warming. Melissa is always available and promptly answers to all your worries within her working hours, and would notify you when she’s out of office and who you should contact to solve your issue. Overall, New Star Agency is a great place to be with the help of Melissa who assists you by making everything run smoothly.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Flexible

Flexible, professional and friendly.I got into the care sector easily through NewStar care

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Cares about staff

Excellent employer/employee relationship, good staff training and retraining. I will choose Newstar over and over again.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE!

The online training and the transport service for the workers to access their daily job placements is an excellent experience that any worker could ever gain.

23 July 2023
Unprompted review
Rated 3 out of 5 stars

Nice place to work

The company is trying in terms of giving opportunity to people to deliver. It's really nice working new Star, the only issue I have is not getting shift regularly. They need to work on throwing every shift open for people to pick from

22 July 2023
Unprompted review
New Star Care Limited logo

Reply from New Star Care Limited

Thank you for your review. Shifts are always placed on the platform for workers to claim, updating your availability regularly will also help with bookings, we do require workers to be pro-active in their search for shifts. If you require any further assistance please do not hesitate to get in touch. :)

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