I can always rely on Melissa and her team to cover any rota gaps and even at short notice. New Star take care to ensure they send us regular workers to ensure continuity of care for our residents. T... See more
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See what reviewers are saying
Melissa, Taylor and the Team are amazing!! Whenever you need staff at short notice or in advance they will always send cover. The staff they have working with them are all kind considerate and passion... See more
Melissa, Taylor and the whole team are amazing. They always answer very quickly to all our request, both for last minute cover and for booking in advance. The staff that they provide are really good,... See more
I have arranged agency for my employer through NSC for 5 years now, they’ve been absolutely faultless. Taylor and Melissa respond at all hours, provide staff at last minute and have never let us down.... See more
Company details
Written by the company
New Star Care Limited is a care agency that has been running since May 2021. We provide reliable, experienced and fully trained Healthcare workers to Nursing Homes, Hospitals and Learning Disability Homes. Response time is 10 out of 10. We have competitive rates and work closely with our clients in order to give them the service they require.
Contact info
19 Lynn Road, PE31 6BJ, Kings Lynn, United Kingdom
- 07947413300
- info@newstarcare.co.uk
- newstarcare.co.uk
4.8
Excellent
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Absolutely amazing
7 July 2023
Unprompted review
Melissa is highly professional
Melissa is highly professional. She is also empathetic. The way she relates to all is commendable, even through pressures, she comes through as polite and kind. She is endearing and I love her attitude.
7 July 2023
Unprompted review
Exceptional Service
What sets New Star apart from other agencies we have worked with is the outstanding reliability they provide in covering last-minute shifts and future ones. We have never experienced such efficiency and dependability before. their ability to swiftly address staffing needs, especially during sudden sickness or holiday periods, has been invaluable to us. Both Taylor and Melissa have consistently demonstrated a high level of professionalism and have gone above and beyond to ensure clear and effective communication. It's refreshing to work with individuals who understand the importance of prompt and accurate information.
7 June 2023
Reliable and always available
We have a great relationship with Melissa and New Star Care, have used her agency for a long while. She is fantastic with last minute changes, never lets us down and is always available.
29 May 2023
Excellent!
New Star Care have been excellent, They have provided staff for us that have been consistent and competent. Melissa has always managed to cover the shifts we had even at extremely short notice, as short as one hour notice! I would 100% recommend New Star Care to any healthcare provider.
29 May 2023
Brilliant work ethics and ethos
Brilliant work ethics and ethos. Melissa is kind a d caring. She is very supportive and a pleasure to work with
29 May 2023
Much appreciated
We greatly value our relationship with New Star Care Ltd. Melissa has always been very responsive and has helped us out even at short notice.
She has taken a lot of the stress of having staff shortages from my shoulders - thank you Melissa
27 May 2023
Absolutely fantastic..great staff and…
Absolutely fantastic..great staff and always someone available when they are needed. Highly recommended
28 May 2023
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