Nextdoor Reviews 

12,205
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely terrible service ,They have standard checks to make it nearly impossible to confirm a business on there you own...I am a one man band ltd company .I have provided many times documents to pr... See more

Rated 1 out of 5 stars

This site/app feels like a joke, a prime example of biased and poor moderation. If I had to sum up Nextdoor in one phrase, it would be: social media for boomers. Most posts are bland and uninteresting... See more

Rated 2 out of 5 stars

I am finding that my posts are being removed due to biased preferences by admin /moderators & Bullying irreverent comments that are directed at me are NOT removed or taken down due once again to biase... See more

Rated 3 out of 5 stars

Posts by members vary from trivial to useful or informative. The discussions are sometimes lively. Trying to get in touch with Next Door concerning a problem with the site? Forget it! Next Door keep... See more

Company details

  1. Software company

Written by the company

It's where communities come together to greet newcomers, exchange recommendations, and read the latest local news. Where neighbours support local businesses and get updates from public services. Where neighbours borrow tools and sell sofas. It's how to get the most out of everything nearby. Welcome, neighbour.


Contact info

1.8

Poor

TrustScore 2 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(12,205)

131 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Over-indulgent moderators remove posts…

Over-indulgent moderators remove posts for no proper reason (not my posts, but other people's). They are even removing posts complaining that their post has been removed! Clearly a strong-left-wing bias to the moderators as well. Nextdoor: Perhaps try what Meta is doing and only involve moderators when someone reports a post. Moderators need to be strictly controlled.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting company

Disgusting company. I returned an item that was in terrible condition and never received a refund! Avoid at all cost!!

18 December 2024
Unprompted review
Rated 1 out of 5 stars

I am disgusted in the treatment towards…

I am disgusted in the treatment towards myself hostile n not made welcome to Brum at all! I've relocated from York to Brum I am a vunerable woman never been in Brum before had to leave all my belongings in York as had to flee for my safety health n wellbeing I have bipolar n other disorders n am under mental health I'm alone in Brum in one room in a shared house with 3 men I did my bio n was saying coming from a very small city to Brum is such a shock at how huge it is n a culture experience one of which I was looking forward to learning about n hoped to meet other neighbours for support n help I didn't ask for money only if someone had a spare tv they didn't use as I've lost everuthing. My real name is freespirit by deep pole change in 2005 when I got divorced from a domestic violence marriage of 14 yrs but computer says no so I have to put miss free spirit I sent in proof of my name. I've had no explanation just simply blocked indefinitely VERY NEIGHBOURLY …. NOT I WOULD NOT RECOMMEND THIS APP IF U ARE VUNERABLE OR HAVE MENTAL HEALTH OR DISORDERS LIKE BIPOLAR LIKE MYSELF AS U WONT GET THE SUPPORT N HELP THAT THESE NEIGHBOURS SAY IM DISGUSTED AT HOW IVE BEEN TREATED I DONT HAVE A CRIMINAL RECORD IM AN HONEST GENUINE WOMAN WHO CAME T BRUM N REACHED.OUT FOR SUPPORT …. BLOCKED INDEFINATELY …. THATS THE HELP N SUPPORT IVE RECIEVED IVE NEVER FELT MORE ALONE AS I DO RIGHT NOW N MORE ISOLATED THAN BEFORE I REACHED OUT T THIS SO CALLED NEIGHBOURLY APP….
GREAT JOB NEIGHBOURS FOR MAKING ME FEEL SO UNWELCOME SO ALONE ISOLATED N WITH NO SUPPORT WISH ID NEVER REACHED OUT T THIS APP ITS TERRIBLE

2 January 2025
Unprompted review
Rated 1 out of 5 stars

To left wing

Think this site is run by the BBC.post critical of Labour government or mention kier Starmer and your band.will spread the word on social media.i only ever write the truth.
Let battle begin

2 January 2025
Unprompted review
Rated 2 out of 5 stars

It could be so much better

Nextdoor could be so much better. However, instead of being a useful repository for information, it's littered with irrelevant posts, many don't even have a proper subject line (some just have a phone number - why is that even allowed?). The location setting doesn't work properly, I just want to see posts relevant to my area, but it seems that the poster decides who should see it and that overrides any options the receiver has chosen. That's poor design. The moderation seems to be non-existent, with tighter and more sensible moderation it would be worth looking at, but sadly at the moment, the quality is lacking. Reporting options are too generic, there needs to be a free-text option to be able to explain what the problem is. There can be some useful info, but only if you have the patience to sift through the click-bait and pointless posts first.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

No freedom of speech and biased moderators, woke admin

No freedom of speech, very biased moderators, if you say things that don’t go with their woke agenda, they delete it and punish you for 30 days, that’s belittling and childish, grow up, words like crap or f*** would get your account suspended, I said the world is f****ed up and boom my account suspended 30 days, I’m going to delete this stupid app because you can’t have freedom of speech there and their site always have glitches, it’s crap

28 December 2024
Unprompted review
Rated 1 out of 5 stars

⚠️ WARNING ⚠️

⚠️ WARNING ⚠️
I've had a few links pop up for this site

I joined as you input yr area to help yr neighbours, Within an hour My inbox filled up with men, I felt uncomfortable so asked the community if there was settings to prevent this. A group of nasty ladies basically said I'd asked for it as I had a profile photo. Called me An Attention seeker. It was like a pack of wolves. I've deactivated the account. I'm still speechless.

STAY SAFE
KEEP OUR COMMUNITY SAFE 💕💕💕💕💕

30 December 2024
Unprompted review
Rated 1 out of 5 stars

This app is a complete waste of time

This app is a complete waste of time. Its geared towards promoting racisim and division. Only pro zionist views are allowed there. If you report anti Islamic or call out people for calling others 'odious' the app suspend the whistleblowers... And elevate the people making the attacks. Shameful nasty app

23 December 2024
Unprompted review
Rated 3 out of 5 stars

Need a LOST and FOUND heading which is always available

It can be useful to find help. HOWEVER there seems no way to contact the owner/moderator with suggestions. I've suggested several times on general chat that there be a lost and found column always available. You can rarely find an ad again after a day or two and I imagine many owners could be reunited with, say, their lost pets if they could find the same post again, perhaps a few days later. So many cats and dogs seem to go missing.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

Full of Doom and Loom

The app has some miserable people making negative comments and deliberately unsupportive towards some issues towards woman posted. There are people from the community trying to post positive awareness but are constantly challenged with negative attitudes. The moderators of the app need to take a closer look and block trouble makers and who make members of the community feel uncomfortable. The point of the app is to share positive information & awareness to help others
I would not recommend using the app as the negative energy from some members make it unpleasant to read or post

1 April 2024
Unprompted review
Rated 1 out of 5 stars

if i could put a zero rating i would

if i could put a zero rating i would
2 months ago my account was suspended for making a humorous comment on a neighbours post and ive only just got it reinstated ive been back on nextdoor 24 hours to find my account suspended indefinitely for referring to my previous suspension as a prison sentence . and all i got was a page with no explanation why i had been suspended so i made an appeal on nextdoor which if you do make an appeal it is never overturned from as from previous experience i feel that nextdoor is a dictatorship site do as we say do as we do or you are banned there is absolutely no humour or having a laugh with your neighbours on that site as they look at that as belittling or bullying the review team get great pleasure from suspending peoples accounts just to say to their other review cronies i did that to that person . the site is an absolute joke honestly it is . join this site at your peril and it will go ok for the first couple of months then without any notice your account will be suspended and you can make an appeal which will not be overturned . you have been warned !!!

14 December 2024
Unprompted review
Rated 2 out of 5 stars

Note to prospective advertisers

..Atention prospective advertisers..
Any adevertisers planning to use Nextdoor, don’t the site is politically bias, it’s reviewer team not only think they run the site but they are vindictive, selective and humourless, they remove posts for the feeblest of reasons
Eg a member was called a sex offender, he reported the comment, and was promptly indefinitely suspended’ the person who made the totally unfounded comment is still on, if you want your company to have any credibility please don’t advertise on here

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Unfiltered

Unfiltered. RASICT. Negative. Risk to social quality and living.

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Much happier after I left!

I left the app and closed my account because it became depressing and it had the same old trolls and scammers and lonely damaged people week in, week out! It stopped being useful and helpful about what is happening and going on in the community and became a forum for extremists attacking each other.

10 December 2024
Unprompted review
Rated 2 out of 5 stars

Too many people posting about none-local things.

I joined Nextdoor as I thought it would be useful to discover and share things about my local region. However, I have grown sick and tired of people constantly posting avout political and philosophical things, especially as they can lead to argumentative threads. They should get themselves onto X or some other social platform if they want to spout about things like that!

30 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BOTHER…

Do not use this app as you will be inumdated with rubbish that is irrelavant and unuseful .

I have been on this app and i was told i was posting under a folse name and was restricted indefinatley .

26 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look