NIASHA Reviews 

401
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I really appreciate the super-fast delivery and the cute, thoughtful packaging. The staff at Niasha always make sure all the products are packaged safely, and with no additional plastic, but composta... See more

Company replied

Rated 3 out of 5 stars

I always order online and I am super happy with the products. I just think that the shipping cost is totally overpriced - the small package that arrives costs in Switzerland CHF 3.50 but Niasha charge... See more

Company replied

Rated 5 out of 5 stars

Loved everything! Customer support is fantastic, very helpful and great product recommendations! Loved all of them! Great packaging, you can see that they do care how you receive your order, ever... See more

Company replied

Rated 4 out of 5 stars

I received an email from you saying I can use my points towards the next purchase but when I went to check out and pay there was no showing of how to do that. You gave me an incentive to go place an o... See more

Company replied

Company details

  1. Cosmetics shop
  2. also in
  3. Beauty product supplier
  4. Beauty supply store
  5. Cosmetics Industry

Written by the company

Welcome to NIASHA - your online K-Beauty shop in Switzerland, where you can buy the trendiest and best-selling Korean skincare, and make-up products and brands!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

401 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(401)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products and excellent and…

Amazing products and excellent and simple ordering process. You should have before and after photos to see the results 👏🙂

5 October 2021
NIASHA logo

Reply from NIASHA

Wow, thank you so much for your lovely review, Mici! We really appreciate you taking the time out to share your experience with us! Wishing you only the best skincare results, dear! ♡

Rated 5 out of 5 stars

Thank you so much Niasha Team

Thank you so much Niasha Team! I‘m always so happy with my purchases.

2 October 2021
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Reply from NIASHA

Dear Giulia! Thank you so much for your excellent review :-) We are happy to hear that you are satisfied with our products. Wishing you the best skincare results! ♡

Rated 5 out of 5 stars

Love it!

They always come up with new product and the delivery is really fast. Love this shop and ive been a customer for 2 years and will always shop from niasha!

2 October 2021
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Reply from NIASHA

Thank you so much for your wonderful review, Anneke! We really appreciate you taking the time out to share your experience with us! Wishing you only the best skincare results, dear! ♡

Rated 5 out of 5 stars

Loved everything

Loved everything! Customer support is fantastic, very helpful and great product recommendations! Loved all of them!

Great packaging, you can see that they do care how you receive your order, everything is well protected with eco filling.😻 very happy with the gifts they gave me! And i looove that i can choose my own samples.
The whole experience is excellent! Recommend and definitely will come back!:) Thank you very much Niasha!:))

6 September 2021
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Reply from NIASHA

Thank you so much for your kind words, Evgenia.♡ We really appreciate you taking the time out to share your experience with us! Wishing you the best skincare results, dear!

Rated 5 out of 5 stars

Absolutely Awesome!!!

The service has been absolutely awesome. Not only did they constantly launch new products, but also products with an awesome quality and the easy accessibility for Switzerland to products from the East. Even though in Switzerland we have the amazing service of our own post office, I have to say that the products were delivered very fast and it is also through the fast reaction of Niasha to new orders. I am very contented with their service and will also buy in future of them.

5 September 2021
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Reply from NIASHA

Hello dear! Thank you so much for your wonderful review! We are happy to hear that you are satisfied with our services and product selection. Wishing you the best skincare results ♡

Rated 4 out of 5 stars

Quick shipping and never had a problem

Quick shipping and never had a problem, but the "my profile" section on the website has an unclear interface

2 September 2021
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Reply from NIASHA

Thank you dear for leaving such a wonderful review! ♡ You are absolutely right about the current account/profile section of our website - we are aware of it and already in the state of optimizing it for a better customer experience!

Rated 5 out of 5 stars

Proper shop with prompt delivery and…

Proper shop with prompt delivery and good product selection.

4 August 2021
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Reply from NIASHA

Hello dear! Thank you so much for your review :-) We are happy to hear that you are satisfied with our service and product selection. Wishing you the best skincare results ♡

Rated 5 out of 5 stars

Great job!

Broad selection of products, fast delivery, very nice staff, great job!

2 August 2021
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Reply from NIASHA

Dear Elena! Thank you so much for your review :-) We are happy to hear that you are satisfied with our service and product selection. Wishing you the best skincare results ♡

Rated 5 out of 5 stars

Good

Genuine products, fast delivery, used them a couple of times with no issues.

2 August 2021
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Reply from NIASHA

Dear Lambie! Thank you so much for leaving such a wonderful review! We are delighted to hear that you like our products and services! Happy skincare to you :-)

Rated 5 out of 5 stars

Great website for beauty products

Niasha's website is very well done. The products are very well described and with great explanations on how to use them.
When I received my purchase, the products were delicately wrapped in a tissue paper and sealed with a beautiful Niasha sticker.

3 June 2021
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Reply from NIASHA

Dear Silvia, thank you so much for your review! We are happy to hear that you are enjoying our products! Wishing you the best skincare results! ♡

Rated 5 out of 5 stars
NIASHA logo

Reply from NIASHA

Dear K.L., thank you so much for taking the time to review us! We are delighted to hear that you are happy with our services. Wishing you the best skincare results! ♡

Rated 5 out of 5 stars

Very good service!

Very good service! Fast delivery, reliable, and very generous on products samples.

2 June 2021
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Reply from NIASHA

Dear Poes, thank you so much for taking the time to review us! We are delighted to hear that you are happy with our services. Wishing you the best skincare results! ♡

Rated 4 out of 5 stars

Good selection

Good selection, fast delivery

2 June 2021
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Reply from NIASHA

Hi there! We are happy to hear, that you are satisfied with our product choices and delivery process. Wishing you the best skincare results and happy pampering! ♡

Rated 5 out of 5 stars

Love it

Love it! Cute website, all necessary product information, fast delivery. I love how l can always, in addition to my purchase, choose a few more free samples. And on my last purchase I even got an extra sheet mask - it was such a nice surprise!
The offer is getting bigger and bigger. The only thing that sometimes bothers me is that many of the best products sell out quickly.

7 May 2021
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Reply from NIASHA

Dear Maja! Thank you so much for your review! We are happy to hear that you are satisfied with our service and product range :) Thank you as well for your feedback, as we are constantly improving to stock up all products as quickly as possible! Enjoy all of your products and happy skincare! ♡

Rated 5 out of 5 stars

Great products

Fast shipping, good sheet masks. A+

4 May 2021
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Reply from NIASHA

Dear Wei, thank you so much for your review! Wishing you the best skincare results and happy skincare! ♡

Rated 5 out of 5 stars

Great website

Great website, large selection of products, fast delivery.

3 May 2021
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Reply from NIASHA

Dear Yelena, thanks so much for your review! We are glad to hear that you are satisfied with our service :) Enjoy all of your products and happy pampering ♡

Rated 5 out of 5 stars

My go-to for Korean skin care

You can find all the trendy products. The website is very user-friendly. Delivery is very reliable and orders are always complete. I love that you can make a wishlist and that you can generously collect and redeem points. Always my go-to for Korean skin care.

3 May 2021
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Reply from NIASHA

Hello! Thank you so much for your review and for shopping with us! We are happy to hear that you enjoy our service :) Wishing you the best skincare results and happy pampering! ♡

Rated 5 out of 5 stars
NIASHA logo

Reply from NIASHA

Dear K Smart! Thank you very much for your review. We are glad to hear that you enjoy our service :) Enjoy everything to the fullest and happy skincare ♡

Rated 5 out of 5 stars

Great product selection

Great product selection, fair prices and super fast shipping.
I totally recommend it.

9 April 2021
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Reply from NIASHA

Dear Zelda! Thank you so much for your review and shopping with us :) We are happy to hear that you are satisfied with our service and product selection. Wishing you the best skincare results ♡ Happy skincare!

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