I really appreciate the super-fast delivery and the cute, thoughtful packaging. The staff at Niasha always make sure all the products are packaged safely, and with no additional plastic, but composta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always order online and I am super happy with the products. I just think that the shipping cost is totally overpriced - the small package that arrives costs in Switzerland CHF 3.50 but Niasha charge... See more
Company replied
Loved everything! Customer support is fantastic, very helpful and great product recommendations! Loved all of them! Great packaging, you can see that they do care how you receive your order, ever... See more
Company replied
I received an email from you saying I can use my points towards the next purchase but when I went to check out and pay there was no showing of how to do that. You gave me an incentive to go place an o... See more
Company replied
Company details
Written by the company
Welcome to NIASHA - your online K-Beauty shop in Switzerland, where you can buy the trendiest and best-selling Korean skincare, and make-up products and brands!
Contact info
Rue des Bosquets 15, 1800, Vevey, Switzerland
- hello@niasha.ch
- niasha.ch
4.6
Excellent
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast and reliable.
8 April 2021
Reply from NIASHA
Dear Tomas, thank you so much for your review and shopping with us! ♡ Enjoy everything to the fullest and happy pampering :)
Very professional shop :) I recommend !
8 April 2021
Reply from NIASHA
Dear Natalia! Thank you so much for your review :) We are glad to hear that you enjoy our shop and service. Enjoy everything to the fullest and happy skincare ♡
Reply from NIASHA
Dear Olga, thank you so much for your review and for shopping with us :) We are happy to hear that you are more than satisfied our service. Enjoy everything to the fullest and happy skincare ♡
Reply from NIASHA
Dear GI, thank you so much for your review and for shopping with us! We are happy to hear that you are satisfied our service and product range :) Enjoy everything to the fullest and happy skincare ♡
This form is in german and I don't…
This form is in german and I don't understand what I have to say.
Otherwise, I am satisfied with the quick delivery.
2 April 2021
Reply from NIASHA
Dear Juli, thank you so much for your review! We are happy to hear that you are satisfied with our service :) Wishing you the best skincare results and happy pampering ♡
Super reliable
Super reliable! My order always got shipped the following day and everything is packaged well and secure. Thank you!
1 March 2021
Reply from NIASHA
Dear Jessica, thank you so much for your review! We are happy to hear that you are satisfied with our service :) Wishing you the best skincare results and happy pampering ♡
Amazing choice and amazing service
I’d recommend Niasha to any woman that is madly in love with skin care like I am. K-beauty works flawlessly and Niasha has always delivered the goodies with such care and attention. A must try!
4 January 2021
Reply from NIASHA
Dear Ro Morán! Thank you very much for shopping with us and your kind review :) We are pleased to hear that you are happy with our entire service and our product range! Enjoy everything to the fullest and happy skincare! ♡
Very bad experience, long delivery and expensive...
Very bad experience. I order all my christmas gift there, im still waiting my package. Price are also expensive and customer service... first and last time.
26 December 2020
Unprompted review
Reply from NIASHA
Update: Dear Christina, Unfortunately we still have not heard back from you, nor can we find your order to contact you directly. Please send us an email at hello@niasha.ch so we can resolve the matter. Thank you in advance and looking forward to hearing from you soon.
........
Dear Christina, we are very sorry to hear about your experience. We’re usually known for our fast delivery and we regret that we didn’t live up to those expectations here. If you would like to write us on hello@niasha.ch including your order number, we are going to take a closer look and resolve it as quickly as possible. Thank you again for your feedback, we will use it for improvement and make sure this doesn’t happen again.
Very good service
Very good service, fast and not complicated, overall very satisfied!
1 December 2020
Reply from NIASHA
Dear Chrissie! Thank you so much for your review and purchase! ♡ We are happy to hear that you are satisfied with our overall service. Happy skincare! :)
Very good shop with a large variety of…
Very good shop with a large variety of korean skincare products!
1 December 2020
Reply from NIASHA
Dear Maria, thanks so much for your review! We are pleased to hear that you enjoy our product range, as it is important for us to add continuously new brands and products to our range for your pleasure. Enjoy and happy skincare! ♡
Everything as it should be
The order and delivery was without a problem, the product is as expected. I will likely order again when I run out.
1 December 2020
Reply from NIASHA
Dear Natálie, thank you for your review and purchase with us! We are happy to hear that you are more than satisfied with our service. Wishing you plenty of relaxing moments ♡
Great online shop with a great range!
26 November 2020
Unprompted review
Reply from NIASHA
Dear Kristina, thank you for your review! We are happy to hear that you enjoy our online shop and product range. Wishing you plenty of relaxing moments! ♡
Always very quick delivery
Always very quick delivery, nice packing and original products
5 November 2020
Reply from NIASHA
Dear Ildiko Szepesi, thank you for your review! We are glad to hear that you are happy with our service and products :) Happy skincare!
absolutely amazing
absolutely amazing. the products and customer service. really amazed.
2 November 2020
Reply from NIASHA
Dear Irem, thank you so much for your review! We are pleased to hear that you are more than happy with our service and products :) Enjoy everything to the fullest and wishing you the best skincare results ♡
Delivery is on time and the package is…
Delivery is on time and the package is nicely packed. I also loved the free samples :)
9 September 2020
Unprompted review
Reply from NIASHA
Dear Virna! Thank you so much for for your purchase and your review! We are happy to hear that you are more than satisfied with our service and our product range :) We wish you the best results and happy skincare ♡
Very fast delivery
Aleays very fast delivery. They add some free samples of products. I recommend this shop.
8 September 2020
Unprompted review
Reply from NIASHA
Dear Justyna! Thank you very much for shopping with us and your kind review :) We are pleased to hear that you are happy with our entire service and our product range! Enjoy everything to the fullest and happy skincare! ♡
I love Niasha
I love Niasha! The orders always get delivered super fast and with lots of interesting sample products. Thank you to everyone working by Niasha!
8 September 2020
Unprompted review
Reply from NIASHA
Dear Miss Yasmin El Tawil! Thank YOU so much for shopping with us and your lovely review :) We are very pleased to hear that you are happy with our entire service and product range! We wish you the best results and happy skincare :)
The products are great and they always…
The products are great and they always arrive very fast. You have quite a large selection of products on the website. Moreover, the website is well done and offers a lot of information about the skincare routine. Great products and delivery!
7 September 2020
Unprompted review
Reply from NIASHA
Dear Andra! Thank you very much for your kind review and for shopping with us! :) We are happy to hear that you are pleased with our products and service! Happy skincare ♡
Absolutely love it!
Absolutely love it!
The range of products available keeps expanding, which makes exploring K-Beauty all the more fun! Delivery is fast and you get to chose your preferred samples with each order you make. All in all, an outstanding service!
7 September 2020
Unprompted review
Reply from NIASHA
Dear Anna! Thank YOU so much for your purchase and your kind review! We are pleased to heart that you are more than satisfied with our entire service and product range :) Enjoy everything and wishing you the best results! ♡
Great products and speedy delivery!
All the products I ordered are great, nothing else to say!
4 August 2020
Unprompted review
Reply from NIASHA
Dear Lydia-Agatha! Thank YOU so much for your review and shopping with us! We are pleased to hear that you are satisfied with our products and service. Enjoy everything and wishing you the best results! ♡
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.