National Institute of Beauty Reviews 

153
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the teachers are extremely supportive, providing prompt, thorough, and highly detailed feedback after every single assessment submission while eagerly answering all questions. Learners appreciate the well-structured course content, noting that the instructional videos are exceptionally straightforward, easy to follow, and packed with valuable information. Some people were satisfied with the incredible flexibility of the online programs, making it effortless to study around family life. Reviewers additionally noted that gaining these practical skills significantly boosted their professional confidence and prepared them extremely well for future careers.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting the exceptional flexibility that allows them to... See more

Staff

People report positive experiences with staff, highlighting that instructors and tutors are incredibly... See more

Service

Reviewers highlight positive aspects of service and express immense satisfaction with their educational... See more

Response time

Reviewers express great satisfaction with response times and fast communication. Consumers note that teachers... See more

Customer service

Customers consistently note positive experiences with customer service, praising the top notch support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down one of the best decisions I’ve made for my career. This cosmetic tattooing course gave me a solid foundation, deep understanding of best practices, and the confidence to trust my skills. Th... See more

Rated 5 out of 5 stars

This course was really easy to follow and the teachers were always helpful when I needed help. I did it in my spare time between work commitments and family. The feedback from the teachers after ea... See more

Rated 5 out of 5 stars

Best course iv ever taken! Everything was straight forward and super easy to learn. Juggling being a mum of 3 and studying was super easy because of how straight forward the course was. Yo... See more

Rated 5 out of 5 stars

I absolutely love this online nail technology course as training was detailed and understandable. it helps me to grow my skills and improve my confidence in specific areas where I was weak previousl... See more


Company details

  1. Beauty therapy college

Written by the company

At the National Institute of Beauty, we’re redefining what it means to learn beauty therapy. Our mission is to provide top-notch education that fits into your life. We offer a wide array of courses, including Nail Technology, Hairdressing, Hair Extensions, Eyelash Extensions, Microblading, Waxing, Manicure & Pedicure, Facials, Lash Tinting & Perming, Relaxation Massage, and Spray Tanning. Each course is crafted with the goal of making expert training accessible and engaging. Our instructors are industry leaders who bring real-world experience and passion to every lesson, ensuring you gain practical skills and confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Nail technology course feedback

They had great communication anytime I needed help or ask a question!
They were super helpful with my situation, making life a lot easier.
They gave great feedback throughout.
Highly recommend and cannot wait to do more courses in the future xx

29 July 2025
National Institute of Beauty logo

Reply from National Institute of Beauty

Thank you so much, Tahlia! We’re so pleased to hear you felt supported throughout your course - our team is always here to help make things as smooth as possible. Your feedback means a lot, and we can’t wait to have you back for more courses!

Rated 5 out of 5 stars

The courses provided are designed so…

The courses provided are designed so easy and the practical assistance provided is outstanding. i found every component to be at such a high standard and i can’t be more happy with the out come.

21 July 2024
Unprompted review
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Reply from National Institute of Beauty

Thank you for your wonderful feedback, Stacey! We're so pleased to hear you found the course well-designed and the support helpful. It’s great to know the experience met your expectations—we’re proud to have been part of your journey.

Rated 5 out of 5 stars

National Institute of beauty was a…

National Institute of beauty was a brilliant way for me to do my studies and affordable payment plans. The course was easy to understand and someone was always on hand to answer any of your questions. I would definitely recommend these guys to anyone.

17 May 2025
Unprompted review
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Reply from National Institute of Beauty

Thank you for your lovely feedback, Kali! We're so glad the course was clear, flexible, and supported you throughout. We appreciate your recommendation and wish you all the best in your beauty journey!

Rated 5 out of 5 stars

Loved it!!

I took the waxing and hair removal course, and I am so happy that I did! I always got fast responses and they were super helpful! I would definitely recommend taking a course here, there couldn’t have been a better place to complete at!

15 May 2025
Unprompted review
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Reply from National Institute of Beauty

Thanks so much, Gabby! We're really glad you loved the Waxing Course. It’s great to hear our team was helpful and responsive. Wishing you all the best in your beauty career!

Rated 5 out of 5 stars

Highly recommend

Doing the Classic and Volume lash extension course was amazing. I chose to do the course through these guys because it was flexible learning with my work and home schedule.
I found that while doing this course I learnt a lot more, from learning how the humans eye works to how certain eyelash designs change features on someone.
Throughout my course I had great support. The feedback I received was very helpful and encouraging. From this it built my confidence and encouraged me to keep on going but also showed me how I can improve.
From doing this course I am going to be opening my own small business working from home. I will be cutting back my hours at work so I can provide beautiful lashes for my clients.

Thank you for helping me through out this course :)

16 January 2025
Unprompted review
National Institute of Beauty logo

Reply from National Institute of Beauty

Thank you so much for your review, Crystal! We’re so happy to hear how much you enjoyed the Classic and Volume Lash course—and that the flexibility worked well with your schedule. It’s amazing to hear how much you learned and how the feedback helped boost your confidence along the way.

We’re beyond excited for you as you take this next step and start your own lash business from home—what an incredible journey ahead! Wishing you all the success and happiness in your new venture.

Rated 5 out of 5 stars

10/10 reccomend

This course is amazing i love that its online and you can complete in your own time but the tutors are amazing and so super helpful i got my course done in no time and now have the skills to put it into my buisness its amazing thank you so much Definitely reccomend

19 December 2024
Unprompted review
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Reply from National Institute of Beauty

Thank you so much for the lovely feedback! We're so happy to hear you enjoyed the course and that the flexible learning and support from our tutors made a difference. Huge congrats on finishing it so quickly and already putting your new skills to use in your business—that’s what it’s all about!

Rated 5 out of 5 stars

Great course to get you started in nail industry

Educators were always around when you needed them, very well explained and thorough. Good online course to get you through to start working in the nail industry. I do think it needs a bit of an update though, bit old fashioned

5 January 2025
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Reply from National Institute of Beauty

Thank you so much for your kind words, Rachael! We’re so glad the course gave you the support and knowledge you needed to get started in the nail industry. We also appreciate your thoughts on updating the content. We’re continuously making improvements to stay up to date with industry trends. Wishing you success as you move forward with your nail career!

Rated 5 out of 5 stars

Super Friendly Staff and Great…

Super Friendly Staff and Great Experience
Any queries I had were answered in around 24 hours. They also laid everything out to be super clear and straightforward.
All feedback I got on my practical assessments was always encouraging and helpful and made me want to improve rather than make me feel embarrassed by my mistakes.
I'm so happy I decided to go through this course and excited to share me new skill!

25 February 2025
Rated 5 out of 5 stars

Highly recommend

I have just completed my facial course with National Institute of Beauty.
I found the course content to be very informative, clear and easy to understand.
The team were able to answer any questions I may have and provided great feedback through the course.

Would highly recommend.

23 February 2025
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Reply from National Institute of Beauty

Thank you, Emma! We're so happy you enjoyed the course and found our team’s support helpful. Wishing you all the best!

Rated 5 out of 5 stars

There where I number of things I loved…

There where I number of things I loved about these courses.
1. You can pay them off
2. You can do the course at your own pace
3. The feedback from model submissions was helpful and constructive
4. Your emails and work are replied to very quickly
5. You are given all the information you require and can even purchase the equipment and products if you need to.

17 February 2025
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Reply from National Institute of Beauty

Hi Karla, Thank you for your wonderful feedback! We're so glad you loved the flexibility of the course, the support from our team, and the helpful feedback. It’s great to hear that the process was smooth for you. Wishing you all the best on your beauty journey!

Rated 5 out of 5 stars

They feedback on all the work i did and…

They feedback on all the work i did and help whenever I needed it

11 February 2025
National Institute of Beauty logo

Reply from National Institute of Beauty

Thank you, Kayla! We're so glad you felt supported throughout your course. Providing helpful feedback and guidance is what we’re all about. Wishing you all the best on your beauty journey!

Rated 5 out of 5 stars

Cert in waxing, mani pedi, and nail technician

Hi all, I have recently completed 3 certificate through NIB. I am delighted with the experience overall. I have always had a passion for the beauty industry, nail specifically which has been a hobby of mine since I was 12. Cut to now being a qualified nail technician and I am over the moon. Being able to study from home and at my own pace truly got me through this course as I battle with chronic illness. Everything was very straight forward and I enjoyed everything I learned! The response times for assessments was truly amazing and I normally got feedback on the same day I submitted! Highly recommend

24 January 2025
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Reply from National Institute of Beauty

Thanks Zara! We’re so glad the flexibility of the courses and the ability to study at your own pace made it possible for you to succeed. Our team works hard to provide timely feedback, so it’s great to know you appreciated the quick response times!
We can’t wait to see what you’ll do next in the beauty industry.

Rated 5 out of 5 stars

Definitely recommend!

Excellent way to learn nail technology!
I found out about this course online, before signing up, you receive a call where they explain you how each course works, so you can find one/ or more that are most suitable for you!
It was easy to pick up information, follow the instructions and go through the course. It is very well designed and the best of all you can do it in your own pace - no time limits.
Biggest thanks to Karen and Bianca - their feedback was always genuine and helpful! Always answering to all questions, quick response! It’s great to have this feeling that support is only email away.
If I would decide to pick up a new beauty therapy skill in a future, definitely would do it again, through this company.

20 January 2025
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Reply from National Institute of Beauty

Thank you for the fantastic feedback, Tina! We're so happy to hear that the course structure and support from Karen and Bianca helped you along your journey. It's wonderful to know that the flexibility of learning at your own pace made the experience enjoyable. We can’t wait to welcome you back for your next beauty therapy adventure with us!

Rated 5 out of 5 stars

The lecturers were very kind …

The lecturers were very kind and thoughtful always helpful and actually want you to achieve your goals, and don't expect you to be perfect they understand that you're still learning and building up your skills.

20 January 2025
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Reply from National Institute of Beauty

Thank you for your thoughtful review, Nina! We're so happy to hear that we made you feel supported and understood throughout your learning journey. Wishing you all the best!

Rated 5 out of 5 stars

What I like about the National…

What I like about the National Institute of Beauty is that I can communicate with the educators at any time. I can still communicate with them even after finishing my studies. When I had any questions or did not understand something they were quick to respond and provided me with constructive feedback. The educators were always kind, friendly and helpful.
The reason I choose the National Institute of Beauty is because I was able to study at my own pace and do it in my own time. It is perfect for someone that has a full-time job.
Thank you National Institute of Beauty educators for always supporting and guiding me. You are the best, keep up the excellent work you are doing.

16 January 2025
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Reply from National Institute of Beauty

Thank you so much for your thoughtful review, Nicolene! We're so happy to hear that you felt supported throughout your journey and that our flexible study options worked well for your busy schedule. Our educators are always here for you, even beyond your studies. Wishing you all the best in your future endeavors!

Rated 5 out of 5 stars

Really happy with all the guides…

Really happy with all the guides through the course, learnt so many things that I didn't know and looking to doing my own business.

8 January 2025
National Institute of Beauty logo

Reply from National Institute of Beauty

Thanks so much for your feedback, Lee! We're so glad you found the guides helpful and learned so much throughout the course. Wishing you all the best with your new business – we’re excited to see where this journey takes you!

Rated 5 out of 5 stars

The videos for every Module

The videos for every Module, the feedback that was given to me. The app were I could see what foto's was needed.
The improvement would be nice if the e file exercise foto's were on the app.

9 January 2025
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Reply from National Institute of Beauty

Hi San-Merie, thank you for your feedback! We’re glad you found the videos, feedback, and app helpful. We appreciate your suggestion about the e-file exercise photos and will share it with our team.

If you need anything, feel free to reach out!

Rated 5 out of 5 stars

Life changing

After dedicating 11 years of my life to being a paramedic, I encountered health issues that forced me to reevaluate my career path. It was a challenging transition, but I knew I needed to find a role that would not only accommodate my health but also ignite my passion. During my search for new job opportunities and educational courses, I stumbled upon the National Institute of Beauty—a discovery that would change my life. I was immediately drawn to their offerings, especially because they had a special promotion running at that time. After careful consideration, I decided to invest in the complete training package, though my primary focus was on relaxation massage and facial treatments. I felt these skills would allow me to create a soothing environment for clients while helping them unwind and rejuvenate. Throughout my training, I found immense support from Karen and Bianca, the instructors. Their encouragement and commitment to my success were invaluable. They provided not just technical knowledge, but also the confidence I needed to excel in this new field. Having successfully completed both courses, I proudly opened my own studio, transforming my dreams into reality. I am thrilled to report that I have returning clients who consistently express their appreciation for the high level of care and skill I provide. Their positive feedback drives me every day to further hone my craft. I genuinely could not have achieved this rewarding career without the exceptional training and support from the National Institute of Beauty!

7 January 2025
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Reply from National Institute of Beauty

Thank you, Florence, for sharing your journey! We're so happy that the National Institute of Beauty could help you transition into a new career. Hearing how Karen and Bianca supported you and that your skills are now bringing joy to your clients truly means the world to us. Congratulations on opening your studio!

Rated 5 out of 5 stars

It was a great course.I learned a lot…

It was a great course.I learned a lot from Karen. Her explanation is stepwise and very clear. She responds to all your questions and advises you what to do.I recommend the course with no hesitation to all people who love facial. I’m looking forward to start my own business.Thanks a lot Karen and to all members of National Institute of Beauty

5 January 2025
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Reply from National Institute of Beauty

Hi Tracy, thank you for sharing your feedback! It’s fantastic to know our explanations and advice helped you gain confidence. We're so proud of your progress and excited about your plans to start a business. Best of luck, and don’t hesitate to reach out if you need any support along the way!

Rated 5 out of 5 stars

I have just completed my massage course…

I have just completed my massage course through National Institute of Beauty.
It took me about 6 months to complete, however the courses are all self paced and you can easily finish the courses in a shorter time frame.
I found the course easy to study and complete, while working part time aswell and being mum to our 4 children. Really achievable.
All the information was really clear and easy to follow, with help just an email or phone call away.
The video content for the course was high quality, thorough, professional and to be honest, it actually felt like that Karen the instructor was standing there in person with me showing me what to do in the modules.
I have no hesitation in recommending National institute of beauty. If you’re thinking about upskilling and learning something new or adding to your salon service offerings as I was, just go for it!!! :)

5 January 2025
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Reply from National Institute of Beauty

Thanks so much Alexandra for your review! It’s great to hear that the course fit into your life so well and that Karen’s videos felt so personal and helpful. Thank you for your kind words and for recommending us—it means the world. Wishing you all the best as you add these new skills to your salon services

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