Niche Coffee Reviews 

206
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent grind consistency, which enhances coffee flavor and offers versatility for various brewing methods. Many highlight the grinder's ease of use, simple workflow, and minimal retention, making daily routines enjoyable. Its robust build quality and attractive design also contribute to a satisfying user experience. However, some customers noted that after several years of use, their grinders occasionally experienced motor issues. Despite these infrequent problems, reviewers consistently highlighted the company's exceptional customer service, praising their quick, helpful, and proactive support in resolving issues and providing necessary replacement parts.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its quality, reliability, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the exceptional build and robust... See more

User experience

Customers had positive experiences with user experience, consistently praising the product's ease of use,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence and... See more

Service

People report positive experiences with service, often describing it as great, first-class, and outstanding.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using my Niche Zero for 6 months and I've thoroughly enjoyed it. I wanted a single dose workflow compared to my previous grinder which used a hopper. I'd say my coffee tastes better too. I boug... See more

Rated 5 out of 5 stars

Received this the other day and its so easy to dial in my second espresso was almost perfect! The move from my previous grinder (macap mc4) is night and day. The workflow is so simple and the retent... See more

Rated 5 out of 5 stars

It's been a bit more than the year since the day I first received the Niche Zero grinder. Delivery was fast, packaging was optimally secure. My experience with the grinder is nothing short of fanta... See more

Rated 5 out of 5 stars

I emailed Niche UK with a query about my grinder as the Melbourne Australian dealer who sold it to me six years ago no longer stocked or dealt with the Niche Zero. I wasn't hopeful that Niche UK wou... See more


Company details

  1. Appliance shop
  2. Coffee machine supplier

Written by the company

The home of the Niche Zero and Niche Duo coffee grinders. For deliciously simple coffee, its the easy choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Takes your morning brew up a notch

People spend a lot of money on their coffee machines, but I've found the grinder is more important to the flavour. I have a 25 year old Isomac, a Crem One and a Rocket. The isomac is tempestuous, the others are easier to work with but they all make great coffee IF the grind is right. When I purchased the Duo the flavour went up a notch across all machines. Richer, more interesting. I'll be very happy with the Duo for many years to come.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

High quality & versatile coffee grinder

Approaching 1 year with my Niche Zero and I am really happy with it. Biggest stand-out for me has been the eceptional build quality which I am reminded of every time I use the grinder.

It also delivers from a versatility perspective, I use this grinder to brew espresso and filter coffee (drip and full immersion methods) without issue.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product, brilliant customer service

Having owned a Niche Zero for several years of faultless operation, when the grinder started to operate inconsistently a few days before Christmas, I didn't expect to get it sorted before the New Year. I actually got an immediate response, help with troubleshooting and a new part shipped to arrive on Christmas Eve. Would recommend the grinder and the company, for their post-sales service.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant grinder and great customer service

Not only is the Niche Duo a brilliant grinder which is easy to use and delivers consistently good coffee, when I had a problem with very fine grinding James was extremely helpful, getting the grinder back in for testing and cleaning which quickly resolved the issue. He did all this free of charge, despite it being down to user error on my part. Great service.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I have loved my Niche since the moment…

I have loved my Niche since the moment I received it. However it was in this last month that their amazing ethics stood out to me. My husband somehow managed to knock my niche off the counter and luckily there was no external damage, however the motor no longer worked. I contacted Niche to see if I could send it for repairs. I had an amazing chat with James who helped me the whole way through. It turns out the motor was busted and James sent me a link to purchase a replacement motor, and a document to fully explain how to do the installation. It is finally all back together and it works just as smoothly as it did day 1.
I am back to getting to enjoy my fresh cappuccino's in the morning and am just so grateful for all the help that James gave me. Niche's customer service is top notch!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Niche Zero repair

Niche Zero repair. Zero gave up Sunday - emailed for advice and response am Monday. Confirmed new motor required which was dispatched Monday and received Wednesday. Coffee production resumed pm Wednesday. Service, support and good communication amazing - thank you

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I bought Niche Zero as a gift for my…

I bought Niche Zero as a gift for my wife. She loves it and it really escalates the flavor of coffee to the other level. It is quite obvious taste different with same coffee beans and milk to compare with the manual coffee grinder. With beautiful design, I absolutely recommend it to the coffee lovers!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Grinder

My wife and I have had our Niche Zero for almost 4 years and use it everyday. We've had no issues with our grinder and clean it regularly. It is a machine that keeps our coffee consistent and tasting great. We also do not lose any weight of the beans from adding the whole beans through the grinding process.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I've have my Niche for over 2 years

I've have my Niche for over 2 years and it is very precise. I spend a lot of money for my beans, so having a grinder that doesn't ruin the bean and delivers a quality grind is important to me. I measure my beans at 20.8 grams and have my Niche dialed in to perfection. If I change my bean type, it is easy for me to change the dial to get the perfect grind. This leads the way to the perfect pull with my Flair.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Consistency Delivered

The niche zero coffee grinder still holds up and is just a wonderfully engineered product for its usecase: to grind coffee into a perfect cup consistently. I finally ordered one this year after owning an over-expensive competitor product that never delivered on the promise of consistency and drove me mad. I'm very glad I did, as this grinder delivers its promise. Thank you, Niche team, you restored my barista sanity ;)

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Looks a treat, works a treat

Lovely to look at, simple to operate, 20g beans in, 20g of perfectly ground coffee out every time and quiet enough that you can still hear your radio.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Niche Zero - ordered from EU

Ordered from EU, everything went smoothly with the delivery and support. The Niche Zero grinder is super intuitive to use, strong build, not noisy, looks great too and the whole experience is a pleasure. Cleaning process is also easy and all you need is provided in the package. It is my first grinder and I am very happy with the choice!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Love this machine

Love this machine. I upgraded from an Encore ESP and the difference is night and day.
Super easy to dial in with its stepless dial and the espresso is great.
Also much quieter and much more satisfying sound than the Encore.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product meets great support

It‘s been a couple months that I had that great customer experience with niche - since then I wanted to share it - better late than never.
I love my niche - it’s a great grinder at a fair price. After heavy use for quite a few years the motor gear box broke - might have been my fault not sure.
James from customer support was a great help. He replied fast and quickly found out what the problem was. The spare part was really fair priced for being such an essential part - and it was shipped very fast to germany.
These guys really care - great product/people/support/company.

A proud and happy nice owner!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

A very capable grinder

A very capable grinder. There are many out there but few that are easily available in the uk. This one does the job absolutely perfectly. I’m left wondering what it is the other grinders do that make them so much more expensive. I’d say the only small thing is a small amount of retention but less than 0.1g generally. If you tap it will release but Noche could do with a small clicker to tap it free.

2 December 2025
Unprompted review

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