Niche Coffee Reviews 

206
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its excellent engineering, durability, and ability to deliver consistent and predictable results for various coffee preparations. Many users highlight the intuitive and straightforward workflow, making it easy to use and maintain, even for those new to specialized coffee equipment. The company's customer service receives frequent commendation for being responsive, helpful, and proactive in resolving issues, often going above and beyond expectations. Reviewers also appreciate the product's zero retention design, which minimizes waste and mess, contributing to an overall enjoyable user experience.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its quality, reliability, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the exceptional build and robust... See more

User experience

Customers had positive experiences with user experience, consistently praising the product's ease of use,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence and... See more

Service

People report positive experiences with service, often describing it as great, first-class, and outstanding.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using my Niche Zero for 6 months and I've thoroughly enjoyed it. I wanted a single dose workflow compared to my previous grinder which used a hopper. I'd say my coffee tastes better too. I boug... See more

Rated 5 out of 5 stars

Received this the other day and its so easy to dial in my second espresso was almost perfect! The move from my previous grinder (macap mc4) is night and day. The workflow is so simple and the retent... See more

Rated 5 out of 5 stars

It's been a bit more than the year since the day I first received the Niche Zero grinder. Delivery was fast, packaging was optimally secure. My experience with the grinder is nothing short of fanta... See more

Rated 5 out of 5 stars

I emailed Niche UK with a query about my grinder as the Melbourne Australian dealer who sold it to me six years ago no longer stocked or dealt with the Niche Zero. I wasn't hopeful that Niche UK wou... See more


Company details

  1. Appliance shop
  2. Coffee machine supplier

Written by the company

The home of the Niche Zero and Niche Duo coffee grinders. For deliciously simple coffee, its the easy choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing, easy to use with almost zero retention

The white Niche Zero has been a joy to live with. It’s wonderfully straightforward, pleasantly quiet, and hopping between grind sizes takes no real effort at all. Retention has been tiny — I’ve never seen more than 0.1g left behind — and giving it a clean isn’t a big job either. All in all, it feels like a well-made, no-nonsense grinder that just gets on with the job.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Niche Zero - 6 months on

Been using my Niche Zero for 6 months and I've thoroughly enjoyed it. I wanted a single dose workflow compared to my previous grinder which used a hopper. I'd say my coffee tastes better too.
I bought the grinder originally for aeropress and stove top espresso, knowing that I'd be buying an espresso machine eventually.
I like how the power lead is retractable too. Everyone's kitchen is different, and it helps keep things tidy. If you enjoy your coffee routine, this is well worth the price I think!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for espresso with dark and medium beans

Received this the other day and its so easy to dial in my second espresso was almost perfect! The move from my previous grinder (macap mc4) is night and day. The workflow is so simple and the retention Im getting is 0.1g at most.
Flavour and depth has increased, and the grind is predictable. Im using mixed dark and medium roast beans and love the chocolate, almond nutty flavour with a silky mouthfeel and Im dialing that in perfectly.
A predictable grinder that you can adjust with confidence, has close to zero retention and seems to love mefium and dark roasts! Perfect for those early mornings!

23 November 2025
Unprompted review
Rated 5 out of 5 stars

We have the Nice Zero in daily use and…

We have the Nice Zero in daily use and love it. It's really perfect for grinding at different granularities, very easy to adjust and it provides consistently perfect results. After almost 5 years of flawless grinding experince, there was a problem with the motor, which was serviced perfectly by the vendor. After a quick Email exchange, I could order a corresponding spare part and replace the motor by myself without any problems (very clean and repair friendly design of the entire machine).

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Hello Niche Team

Hello,

i am from Germany, so i had to order the Zero One in England.

It takes about 10 days, ans the Niche arriverd. I Love It till the first day. Its a really good grinder!

Kind regards
Daniel

20 August 2025
Unprompted review
Rated 5 out of 5 stars

This is still the best grinder. Period.

This is still the best grinder out there. It's one of the few products that I feel I can safely recommend to anyone, because I know they will not be disappointed. I've had mine for 4 years now. Still runs like new. It's a solid piece of equipment. Heavy. Made of steel like you'd expect. It looks great, and it works great. Used many times a day, and does a perfect job every time.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

After a lot of research and endless…

After a lot of research and endless scrolling through espresso sites and reddit, I bought myself the Niche Zero. I'm a classic espresso kind of person that's looking for gooey thick intense shots. The name zero is related to its minimal retention, and it does well at this, basically never more than 0.1 or 0.2 away from target. worklflow is joy with this machine, its very quiet as well. Cleaning is simplistic, I used the Niche cleaning YouTube vid and was done in 10 mins. If you're into med/dark roast and a classic shot of coffee, this machine is for you.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing it from the U.S.

Purchasing it from the U.S. was easy and delivery was surprisingly fast. The Niche Zero is perfect in my opinion. I have absolutely zero complaints. It works flawlessly, easily adjustable and quieter than I expected.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Best by far

This is, hands down, the best grinder on the market. Its design eliminates mess and cleanup is effortless. Most importantly, it flawlessly unlocks the full spectrum of flavour notes from your coffee beans. Look no further than Niche Zero.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent grinder with great customer service to match

I purchased my Niche Zero in 2020 and it has been an excellent grinder from the start. Realiable, quiet, easy to use and equally important for me - easy to clean.

After 5 years of consistent heavy use, the electronics on my Niche fuzzed out a few days ago. I emailed the Niche team, explained what happened and I was able to order replacement parts on the same day. Within a week, the parts arrived and now my grinder is as good as new.

The Niche team was very responsive and communications such a breeze. Didn't try to upsell me the new grinder or anything, just let me buy the replacement part I needed for the one I had. Goes to show how well they value their customers.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

The Niche grinder is great. I had a problem with the motor and wrote to them asking how to order a replacement. They first talked me through some steps that, if successful, would have avoided me requiring a new motor. In the end, I did need a new one, and the process to buy the replacement was easy .

1 November 2025
Unprompted review
Rated 5 out of 5 stars

The Zero is one of the go-to single…

The Zero is one of the go-to single dose espresso grinders for a reason… & that is felt as soon as you unbox it. It feels rock solid, well built & does everything it says on the tin. 100% worth every penny.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

I love my Niche grinder

I love my Niche grinder. I’ve had it for over 4 years and it’s never failed me. Took some time to understand the components, but with all the info and videos it’s been so helpful. Can’t live without it.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent grinder and fantastic…

Excellent grinder and fantastic service. I had the grinder for 5 years and was always happy with the quality and practicality of it. Recently, the motor ceased to function. I contacted the company and they responded quickly with detailed diagnostic and repair instructions. Since the simple fix did not solve the problem, they sent the parts that needed replacing. It was a cheap and easy repair for me. The grinder now works like new again. Great company.

22 October 2025
Unprompted review

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