N Reviews 282

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use

Rated 1 out of 5 stars

I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... See more

Rated 4 out of 5 stars

Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... See more

Rated 5 out of 5 stars

The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... See more

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2.9

Average

TrustScore 3 out of 5

282 reviews

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2.9

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(282)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Royal Mail tracking unavailable

GOLDWELL KERASILK COLOR Shampoo and Conditioner
I have not tried it yet: it looks very good.
My only criticism is that it was impossible to track the package on Royal Mail tracking so I didn't know where it was. Luckily I was in when the postman rang the doorbell.

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

I used to go to Nicola Smyth but moved out of the area but as I find their products are competitively priced and they provide a great service i have continued to buy from them. Products always arrive in perfect condition and with a little free gift :-)

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent prices

I have ordered twice now, both times the products I wanted were considerably cheaper than my own hairdressers and other websites and they are delivered within a few days. Also a free gift has been included each time.

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Competitive prices

Competitive prices, great touch with the free samples. Have ordered from the Nicola Smyth Shop before and will continue to do so in the future.

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience, great value

This is the first time I’ve ordered from Nicola Smith and I’m delighted with the service. The products were competitively priced, arrived promptly, and were really well packed without huge boxes. The products are high quality and there were some great samples enclosed which I really appreciated. I shall be ordering again. Excellent.

11 November 2021
Unprompted review
Rated 5 out of 5 stars

Perfect service

Well, first class customer service, quality product, fantastic prices and super fast delivery. This company has got it spot on and my loyalty for future purchases. Thank you.

3 November 2021

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