Our daughter made a typing mistake when registering at Nido Living in mid of October. As the website does not offer the possibility to correct this mistake by herself, she sent several mails a... See more
Company replied
Location
Switch locationDuitsepoort 13, Maasticht, 6221 Maastricht, Netherlands, NL
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See what reviewers are saying
I discovered Nido through the Uni newsletter and I immediately fell in love with the place. However, what really convinced me to book a room is the AMAZING client service I received. Not only did they... See more
We booked the Nido Netherlands and we're among the students that had their contract cancelled due to some maintenance regulations of the Netherlands (it was a new building) ,they refunded us and all t... See more
Very unprofessional attitude from the receptionist
Company details
Written by the company
Nido offer living spaces designed to create communities that value wellness and sustainability, whilst making the most of living in a new city and making new friends. We know that good locations, super-fast WiFi and excellent service are important to you, so those things come as standard at Nido. We also know that you want to live in a place that makes you feel at home, where you can bring old friends or make new ones. We create living spaces, shaped by you.
Contact info
Duitsepoort 13, Maasticht, 6221, Maastricht, Netherlands, Netherlands
We booked the Nido Netherlands and…
We booked the Nido Netherlands and we're among the students that had their contract cancelled due to some maintenance regulations of the Netherlands (it was a new building) ,they refunded us and all the amount and we were among the first contacted when they were ready 6 month later, yes I know ,but for Netherlands knowing the huge problem with the rent it was ok!! We got the studio finaly and it is perfect!! 😍 Thank you Nido for all your efforts and patience.. Anastasia.
1 June 2024
Unprompted review
Dubious, no possibility of contacting, no answers to mails - untrustworthy
Our daughter made a typing mistake when registering at Nido Living in mid of October.
As the website does not offer the possibility to correct this mistake by herself, she sent several mails and tried to phone Nido to register the correct mailaddress- no success within more than 6 weeks.
Therefore she did also not receive the information of Nido Living an 21.12.2023, that the planned rental start at 06.01.2024 will be delayed approximately up to 6 months.
We already made a payment and tried to contact Nido since then, no chance of an answer.
21 December 2023
Unprompted review
Reply from nidoliving.com - Nido Randwyck
Hi Ich bin,
We're very sorry to hear your daughter has not been able to update her contact details in our portal in a timely manner. Furthermore, Nido sincerely apologises for any distress and inconvenience caused by the current circumstances.
We have emailed and phoned all affected students to explain the situation and next steps, so we hope when your daughter was contacted she was able to update her email address with us. If you have further questions or require any support, we urge you to contact us by phone on +31 (0)43 808 0851 between 09.00 and 17.00 CET or via email on randwyck@nidoliving.com.
Please rest assured we're doing our utmost to respond to all enquiries as quickly as we can. We greatly appreciate your patience over the festive period as we communicate with our new Nido community.
We’re dedicated to ensuring that every Nido Randwyck student receives the support they require from Nido at this challenging time.
Yours sincerely,
The Nido Team
Nido is the GOAT
I discovered Nido through the Uni newsletter and I immediately fell in love with the place. However, what really convinced me to book a room is the AMAZING client service I received. Not only did they reply to every one of my emails in a record-short time but their answers were every time useful, polite and just really sweet. 12/10, I would recommend to all students !!
13 October 2023
Unprompted review
Amazing support
I didn't have all the required documents yet for the booking process but they were so helpful and understanding (Thank you Temmy) Plus the studios look very promising :)
Excited for my stay!
15 September 2023
Unprompted review
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