I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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Review summary
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The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’ The items are also... See more
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE IS FAST AND O... See more
Company replied
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no ca... See more
Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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On telephoning I found your employee to…
On telephoning I found your employee to be very friendly, knowledgeable about my needs and professional in her manner. It made my first time in ordering mexperience. Well done.y requirements an easy and enjoyable
18 August 2026
Unprompted review
Customer Service and Delivery Company Perfect 10 out of 10
Most helpful staff every time I've contacted Nightingale and the delivery service is top notch. Perfect customer service from order to delivery company used to deliver orders
19 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Ordering and Delivery
I cannot fault either the telephone ordering service or the delivery system at Nightingale. Both are extremely professional and helpful.
18 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Prompt reply on phone & delivery
Prompt reply on phone. Prompt delivery. Very straight forward experience.
11 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
NIGHTINGALE IS A COMPANY I USE FOR MY…URINARY SUPPLIES
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY
SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE
STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND
HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE
IS FAST AND ON TIME. AND ORDERS ARE MADE AUTOMATICALLY AFTER FIRST ORDER BEING PLACED.
17 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Excellent staff
Excellent staff, every time I call, so very helpful. Prescription request immediately sent to GP Practice, and order despatched straight away. Brilliant service. Thank you.
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Easy to set up over the phone
I found it easy to set up my mums prescription over the phone. Very helpful people when i ring to order her supplies they make sure I have what is needed so I dont run out, i also get text reminders to say I me be running low which is a great help. Would highly recommend.
12 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Excellent service
Excellent service. Always checking if ive enough supplies. My courier is a lovely friendly fella.
16 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
I received a friendly professional…
I received a friendly professional service
15 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
Wonderful Company To Deal With
Staff are always friendly, efficient, polite and knowledgeable. Supplies arrive promptly - only delayed by GPs occasionally. They are a lovely company to deal with .
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Customer service and delivery sevice is awesome
Customer service is awesome, I need supplies asap and they managed to order and deliver within the next working day all of my needed medical supplies 💙
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
Excellent service very efficient and…
Excellent service very efficient and friendly helpful staff answering queries and taking orders.Highly recommend.
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
Excellent customer service
Excellent customer service and very quick on sending the prescription through to macklin Street surgery and getting the order delivered within a couple of days thankyou
10 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Always friendly and helpful
Always friendly and helpful. Quick delivery aswell
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
All staff professional and extremely…
All staff professional and extremely knowledgeable cannot fault this company first class service every time
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
Excellent service
Excellent service. Very quick on delivery, helpful and understanding when querying changes to order.
13 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
To order the items l need is so easy by…
To order the items l need is so easy by phone talking to a Nightingale employee. If I'm unsure about an item they assist you with it. Within days my order is delivered. I am indebted to Nightingales they help when you need it most and l truly thank them.
12 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
All good very pleased thanks 👍😊
14 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
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