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NILC Training Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and tutors for being extremely knowledgeable, patient, very helpful, and entirely supportive throughout the entire training journey. Learners note that the training courses are exceptionally well-structured, highly engaging, and very easy to follow, making complex professional concepts much simpler to grasp. Reviewers frequently mention the outstanding customer service, seamless communication, and exceptionally smooth organization handled by the team from initial registration to final exam completion. Participants also deeply appreciate the practical real-world examples provided by instructors, which clearly boost their professional confidence for future application in the workplace.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, engaging, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting well-structured courses... See more

Service

People report positive experiences with service, highlighting that everything is brilliantly organised and... See more

Customer service

Consumers express great satisfaction with the customer service, highlighting constant availability and... See more

Product

Customers had positive experiences with product, often highlighting good content and materials as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours. Everyone has gone above and b... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied


Company details

  1. #15 of 127 best companies in Educational institution
  2. #1 of 8 best companies in Learning Centre
  3. #12 of 57 best companies in Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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4.9

All reviews

(974)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent remote learning experience

Karim and his team have been incredibly supportive, efficient and informative about choosing the correct course, the most appropriate learning method and efficiently processing my application.

The Prince2 trainer, Tony, is incredibly knowledgeable of Project Management and made the learning experience interesting for all.

I would recommend N.I.L.C. Training to anyone who would like to embark on a new qualification and I will certainly return complete further training.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from NILC Training and the…

Great experience from NILC and the Advanced Microsoft Excel training course. Richard was extremely knowledgeable and the course was delivered at a good pace. It truly is amazing the power of data and what can be achieved in excel with the correct knowledge to aid better data driven decision making.

28 April 2025
Rated 5 out of 5 stars

Advanced Microsoft Excel - Richard was fantastic and showed me…

Richard was fantastic and showed me some great information and time saving techniques to be used in the Advanced Microsoft Excel training. It truly is amazing how much time and effort can be saved when you have the right knowledge, data and understand the power of excel to aid decision making. Very informative and the course went at a good pace. Very excited to apply my learnings in my new role.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

AgilePM Foundation and Practitioner

Booking and pre course arrangements were quick and easy. The course was well structured and delivered at a good pace with plenty of opportunity to ask questions and consolidate learning.
I would definitely use NILC again for training courses.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

I would give Tony 10 stars if I could!

I honestly don’t say this lightly: I’m not someone who typically enjoys structured learning or training courses. But this course? It blew me away. Tony is in a league of his own.

From the moment the course began, Tony had the room completely hooked. His energy, passion, and incredible sense of humour turned what could’ve been a dry subject into something engaging, fun, and—dare I say it—actually exciting. He’s got that rare gift of taking complex concepts and breaking them down with stories, analogies, and real-world insights that actually stick. You can tell he has decades of experience under his belt, and yet he delivers everything with a down-to-earth, relatable style that makes you feel instantly comfortable.

What really stood out to me was his ability to keep everyone involved. Not a single person was left behind or zoning out—his sessions are like conversations, not lectures. I went in just looking to tick a box, and came out genuinely inspired. I never thought I’d say this, but I’m now actively looking forward to enrolling in any course Tony delivers. If his name’s on it, I’m in.

Thank you for such a brilliant experience!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

They make it easy to learn

Great company clear communication lovely tutor who was very helpful they supplied the equipment I needed to do my course they made sure that I had several ways to contact them and when I finished my level 1 they offered me a place on the level 2 course and sorted the funding for me through a local college I would highly recommend them

28 March 2025
Rated 5 out of 5 stars

Very impressed

I would highly recommend going with NILC training. I have just finished my Prince 2 training this week with Tony and have been very impressed with how he has delivered the course. He has been very beneficial in trying to make the content relatable and memorable whilst also providing simple explanations to any questions relating to Prince 2 content.

I am also very impressed with Karim, who has gone out of his way to handle any queries. Thank you both!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent courses

I got the ICDL refresher training that I wanted and I passed my exams in both Level 1 & Level 2. Julie is a lovely teacher and very patient 😀

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Very supportive,friendly and organised

I have nothing but positive things to say about Karim and the team at NILC. I had great support and would recommend them as a course provider. They are friendly and approachable, they made my learning experience easy and I would use them again.
Tony was a great course leader & it was great to meet the man himself at the exams! :-D

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful, would recommend to all!

Wonderful delivery, Tony was absolutely amazing and just fantastic in making the content fun and engaging! The course manual was a wonderful tool alongside Tony’s delivery and offers everything you could need. Fantastic overall. Would recommended to anyone looking into project management!!!

NILC were fab, specifically Karim, constantly updating me on the course start, needed materials, the manual and the links to the zoom call as well as recordings. Communication immaculate! Tony was absolutely amazing in all elements and made the course throughly enjoyable!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Kudos to NILC and Tony Perks

Karim is very helpful and responds quickly. Tony is absolutely amazing and knowledgeable.

The staff is very efficient, respond on time and very good at resolving issues.

My personal opinion is that 3 days is too short, hard and puts too much pressure. I feel if the course was spread over more days it would have given me a better chance to absorb more information and get higher marks for the Exam.

Highly recommended. Thanks for a good experience!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Engaging trainer, great experience

I recently took part in the Agile Foundation and Practitioner course with NILC - the experience was very positive. Our Trainer, Tony, was very enthusiastic and engaging and made the subject matter easy to digest. I would take another course with NILC and would recommend them to others.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently done the prince2 training…

I recently done the prince2 training with NILC, The Training was really good and informative. Tony the trainer knew the topic well and was very interactive with us all answering any questions that we had and even though it was a long full on week which was quite intensive Tony broke it down well and used real life scenarios to explain instead of reading off a power point all day. I would definitely recommended NILC training to anyone and the Prince2 course they have avalable.

4 March 2025
Rated 3 out of 5 stars

End of course

The course was very interesting but I was not happy with the way that it was delivered as it was all written on flip chart.

I also sent an email on the last day to see if I would be accepted for funding to do the practitioners exam and am still waiting for a reply

12 February 2025
Rated 5 out of 5 stars

PRINCE2 Foundation - a beginner's experience

I took the PRINCE2 Foundation course in Cardiff with NILC, and the experience was seamless from start to finish. The course covers core PRINCE2 concepts and terminology—pure theory, with practical application in the separate Practitioner course.

Pre-course reading and materials are sent well in advance, and our trainer, Tony, provided slides ahead of time. You also get access to a downloadable PRINCE2 manual via PeopleCert. NILC’s admin support was faultless; thank you, Karim.

For newcomers like me, the material can feel overwhelming, so reviewing it beforehand helps. Tony was an outstanding trainer—engaging, clear, and full of practical examples. He broke down jargon, explained how to navigate the hefty PRINCE2 manual, and encouraged questions throughout, all with a welcome dose of humour.

The course is fast-paced and intense - re-reading your notes in the evening is essential to keep on top of things. We tackled sample test papers, including a group review on the last afternoon, which was invaluable for exam prep. While I need to revisit my notes before sitting the exam, experienced learners might take it immediately.

Overall, this course was engaging, thorough, and will undoubtedly support my job search. I enjoyed it immensely. Thank you, Tony.

4 March 2025

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