Furniture came on time. It was very well and safely packed. Parts were of a high quality and easy to assemble. Customer service is fast and effective! Highly recommended!
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The shoe cabinet arrived damaged, incomplete, and poorly painted (we have photos to prove it). The front is the back and vice versa. How can they make a mistake during production with the drawings in... See more
Company replied
i purchased 4 chairs and a dining table. the chairs are great and very comfortable. the table had manufacturing problems with pieces of wood not properly glued down (bumping out quite a lot). shipment... See more
Company replied
Bought a dinning table from their outlet with a great price. Not only that, but when I got to the warehouse to pick it up and it didn't fit into the car, I was assured that Nimara would do the... See more
Company replied
Company details
Written by the company
Nimara.dk - Dit online møbel varehus på 24.000 m2. Kæmpe udvalg af møbler til markedets laveste priser! ✓ 100% prisgaranti ✓ 1-2 dages levering ✓ Lagerførende på alle møbler i sortiment.
Contact info
M.P. Allerups Vej 47b, 5220, Odense SØ, Denmark
- 71 99 38 80
- kontakt@nimara.dk
- nimara.dk
3.8
Great
12K reviews
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Reply from Nimara.dk
Hello Diana,
thank you so much for your kind feedback! We're thrilled to hear that you're happy with the service, price, and quality.
Best regards,
nimara.dk
Small chairs (I feel like a kid when using them)
Delivery was delayed...
When we received our chairs (4x Bella) I laughed so hard because they look like baby chairs. they are so small and goes all the way under our tables. It's like they're 30% smaller than you would think a normal chair is. My sister also experienced this, so it seems like all their products are small.
4 April 2025
Unprompted review
Reply from Nimara.dk
Hi Karoline
Thank you for your honest feedback. We're sorry to hear that the delivery was delayed and that the size of the Bella chairs did not meet your expectations. We understand how frustrating it can be when a product doesn't align with what you had envisioned. Your comment about the sizing is noted, and we'll make sure to pass it on to our product team for further evaluation.
We appreciate you taking the time to share your experience.
Best regards
Nimara.dk
Reply from Nimara.dk
Hello Liisalotte,
Thank you for your review! We're happy to hear that you are satisfied with both the communication and delivery. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hello,
Thank you for your kind feedback! We're glad to hear that you're happy with the table and that the delivery went as expected. If you have any other questions or need assistance, feel free to reach out.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hello Joice,
Thank you for your feedback! We're glad to hear that you were satisfied with the fast action on your refund and the service you received. If you need any further assistance, feel free to reach out.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hello,
Thank you for your feedback! We're glad to hear that you're happy with the products and that they were easy to assemble. If you need any further assistance, feel free to reach out.
Best regards,
Nimara.dk
False delivery statement and bad after sales service
Be very careful. It seems clear this website has no warehousing or stock and even when advised of false statement on their sale site saying "in stock delivery 3 - 5 days", they leave this online for others to fall into the trap. Obviously it seems they only order from China or wherever when you make an order and suddenly the delivery date becomes months not days. And to make it worse, they agreed to cancel and refund the order in full but now do not accept to have the refund paid to my card. Actually this business could be in someone's garage where they just take your order and money, put order to overseas supplier for delivery, and do nothing else.
18 February 2025
Unprompted review
Reply from Nimara.dk
Hello,
Thank you for your feedback. We apologize for any frustration you’ve experienced. It's certainly not the experience we want our customers to have, and we understand your concerns regarding the delivery times and refund process.
We will take your feedback seriously and work on improving our communication regarding stock availability and delivery times. We are also looking into your concerns about the refund process to ensure we handle these situations more efficiently moving forward.
We appreciate your patience and understanding.
Best regards,
Nimara
Amazing customer service and product quality
It took a bit longer than expected to receive the order, but I'll still give 5 stars for the customer service. I received everything in good condition, so I really liked it.
3 April 2025
Unprompted review
Reply from Nimara.dk
Hello,
Thank you so much for your kind feedback! We apologize for the delay in receiving your order, but we are thrilled to hear that you are satisfied with our customer service and that everything arrived in good condition. Your satisfaction is very important to us, and we appreciate your understanding.
If you need any further assistance, don't hesitate to reach out!
Best regards,
Nimara.dk
Disappointed
I ordered 3 (different sized) picture frames and they came damaged. You can see on the one picture frame that the corner had been broken and they tried gluing it back together😏. The other frames back panel is broken as well.
24 March 2025
Reply from Nimara.dk
Hi Katie,
Thank you for reaching out and sharing your experience. We are truly sorry to hear that your picture frames arrived damaged. This is certainly not the standard of service or product quality we aim to provide.
Please accept our apologies for the inconvenience this has caused. To assist you further, could you kindly send us some pictures of the damage, including the broken corner and the back panel? This will help us understand the situation better and find the best solution for you, whether it's a replacement or a refund.
Once again, we apologize for this experience and look forward to resolving the issue promptly.
Best regards,
Nimara.dk
A lot of noise…
The rockingchair makes a lot of noise when it rocks and also keeps sliding.
10 March 2025
Reply from Nimara.dk
Hello Lore,
We are truly sorry to hear about the issues with the rocking chair. The noise and sliding are certainly not the experience we want for our customers. We would be happy to assist you in finding a solution. Please reach out to our customer service team with your order details, and we will do our best to resolve the issue.
Thank you for your patience, and we apologize for any inconvenience caused.
Best regards,
Nimara.dk
Rundt spisebord
I bought a table. The delive ey was smooth and the quality is super good!
I’m happy!
21 March 2025
Unprompted review
Reply from Nimara.dk
Hello Ivan,
Thank you so much for your feedback! We're thrilled to hear that the delivery went smoothly and that you're happy with the quality of your table. Enjoy your new piece of furniture!
Best regards,
Nimara.dk
Reply from Nimara.dk
Hej Karina,
Tak for din anmeldelse! Vi er glade for at høre, at du fik god service i showroomet.
Vi håber at kunne hjælpe dig igen i fremtiden!
Venlig hilsen,
Nimara.dk
Everything was on a high level
Everything was on a high level. We are very satisfied.
27 February 2025
Reply from Nimara.dk
Hello Vladyslav,
Thank you so much for your positive feedback! We're thrilled to hear that everything met your expectations and that you're very satisfied.
We look forward to assisting you again in the future!
Best regards,
Nimara.dk
Received a defective item
Received a defective item. The reclamation form process was difficult with issues of uploading. The solution to the problem that the company gave, was to send me just the defective part of the whole order, with a delivery in a parcel shop method - despite the fact that I had paid for home delivery. After more than a month from the initial order I have not received the new item.
I would also expect at least a voucher or home delivery, but none of them was possible. I would not really recommend the company unfortunately.
27 February 2025
Det var alt for sent.
25 February 2025
I ordered a dining table from Nimara.dk…
I ordered a dining table from Nimara.dk on December 24th. Initially, I was told it would arrive in 4 days, but I was later informed the delivery would be delayed to week 4, then week 6, and finally week 7. Despite these repeated delays, the table never arrived, and I received an email today notifying me that my order was canceled. This has been incredibly frustrating, as I had made plans around the delivery. I hope Nimara.dk improves its communication and manages orders more effectively in the future
26 February 2025
Unprompted review
My dining table looks terrible after…
My dining table looks terrible after just 1 year. I’m being told that it’s my own fault and that the table is not being cleaned properly. A waste of money and rude attitude from the customer service
20 February 2025
Unprompted review
Unreliable and Unprofessional
Unreliable and Unprofessional – Avoid!
I ordered two tables four months ago, with delivery promised in February. First, the dining table was delayed to March (week 10). Now, the sofa table is pushed to week 12—with no proper explanation.
This company is completely unreliable. Poor communication, endless delays, and zero respect for customers. Avoid at all costs!
12 February 2025
Unprompted review
Reply from Nimara.dk
Hello Sunny,
We are deeply sorry to hear about the delays and poor communication you've experienced with your order. This is not the level of service we aim to provide, and we completely understand your frustration.
We will look into the issues you've raised and work on improving both our communication and our processes. Please feel free to contact us again with your order details so we can further investigate and try to find a resolution as soon as possible.
We sincerely apologize for the inconvenience and hope we can make things right for you.
Kind regards,
Nimara.dk
Very nice and fast delivery service
27 January 2025
Unprompted review
Reply from Nimara.dk
Thank you for the great feedback! We're happy to hear that you were satisfied with both the delivery and the service. We really appreciate you taking the time to share your experience!
The customer service is so poor…
The customer service is incredibly poor. They failed to inform me that if one item is unavailable in the warehouse, the entire order— which was quite large— would not be delivered. I paid extra for a specific delivery date, yet received no updates. After waiting a week, I called on Monday and was told the order would be delivered the following Saturday, with an apology. However, the next Friday I was informed that there had been a mistake and the order would not be delivered again, now supposedly arriving the following Saturday. At this point, it seems like my order may take up to three weeks to arrive.
13 January 2025
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