Absolutely outstanding customer service. Best I have ever experienced. The clothes are amazing quality. Beautifully packed and presented. Unfortunately I am in between two sizes for tha asana boo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are a Stockholm-native studio creating versatile and thoughtfully designed pieces for your everyday Comfort and aesthetics should coexist, not compete. The Ninepine woman moves seamlessly through work, travel, and life. She demands comfort, expects quality, and doesn’t compromise on style. We design for her: with refined, versatile pieces engineered for the luxury of comfort
Kungsgatan 19, 10631, Stockholm, Sweden
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love love love this brand! The clothing is amazing and the service is too. Highly recommend

Reply from Ninepine
Great product and very pleasant service. I shopped Ninepine many times and own both trousers (entire collection ) and shirts by now. All very high quality and super-comfy as advertised. They look awesome, so are fit to use even for official meetings.
The only inconvenience for Norwegian customers would be the fact that returns are paid by the user, which makes it marginally harder to shop for the first time before one knows their size/fit. Otherwise, never had any issues, highly recommended brand!

Reply from Ninepine
I love Ninepine pants, I have five pairs! I also have a pair of shorts which are excellent too. Everything is high quality. The service is always good with items arriving promptly. Highly recommended.

Reply from Ninepine
Stylish, comfy, beautiful, great quality and tall options ❤️ My absolute favorite! Bought many Asana pants, shorts, shirts, a skirt, the thermal legging and jeans. Love them all!

Reply from Ninepine
I ordered the asana pants for delivery to London while I was on a work trip but due to me not reading the delivery details properly (to be honest I cut it a little close), I didn't manage to receive the package before I left London. In anticipation of this, I emailed Ninepine to ask about details of the delivery date and then followed up to confirm that I’d have flown off by then. To my surprise, my email was replied to within hours (unheard of these days!!), and understanding my situation, Ninepine initiated a refund of their own accord and even thanked me for my support. TBH, haven’t received such fantastic online service for a long while, and I’ve yet to even be a paying customer because they ultimately refunded me! Highly impressed by this brand, its professionalism and level of customer service. Next time I’m back in Europe, I’m going to order early and more than I planned to support them. If the clothes turn out as quality as their customer service, count me as customer for life!!

Reply from Ninepine
Got the relaxed crepe trousers for x-mas, but they were too small. They were super with the exchange even though it was to a different address than original and even though I ordered the wrong color! Absolute class service, I was so please! And the trousers are super nice!

Reply from Ninepine
Love this brand, the quality is great and these items will be a staple in my wardrobe and will last. The company are great to deal with. Great basics that I will continue to collect !

Reply from Ninepine
I ordered the Asana Flared Leggings from Ninepine in November. The leggings are made of a really soft material, they stay completely black despite washing and soften and adapt well over time, keeping their design stylish. The pants have no annoying seams and they don't roll up at the waist; many pants from other brands do this. I use their pants for everyday use; they are easy to combine with everyday clothing, both with a collage shirt and with a collared shirt and heels. Ninepine has a really wonderful customer service team and I have been ordering products from them for years (including cycling shorts) and even though I have tried other brands, I always come back to them.

Reply from Ninepine
I bought a pair of jeans from Ninepine, and they completely exceeded my expectations. They are exactly as advertised: wonderfully flexible in every direction and incredibly easy to wear. I had stopped buying jeans several years ago, but these genuinely changed my mind. After trying the first pair, I liked them so much that I immediately ordered a second one in another colour. A fantastic find.

Reply from Ninepine
Never been so enthusiastic about a shirt before. I have it in black and it’s been an essential for work, travel, daily, and even as an element in a formal outfit! The fabric is thick enough to look elegant and smooth over bra lines, but thin and stretchy enough that it fits beautifully and close to the body. Wore it out dancing and it breathed and stretched wonderfully.
I’m tall and love that the sleeves have a bit more length. Going to buy more - and please give us more colors, NinePine!
Also have multiple cuts of their jeans - strong recommendation there also. They actually have lengths for taller people, and the stretch is super comfortable while still looking sharp enough for business casual.

Reply from Ninepine
I ordered the Asana straight pants in my usual size M/34. The fit is perfect, comfy and on the looser side. But the seam on the back stretched after few times of using them. Even when the fabric is laying flat without stretching the seam looks loose. Contacted Ninepine. The customer service was great and I got a new pair.
Well, the same thing happened again. It looks like the seams are done with serger and there is no additional stitch so that could cause the problem. For 100€ I can’t recommend the viral Asana pants. But Ninepine overall is great, no issues with other items.

Reply from Ninepine
I now own two pairs after having tried some other more expensive ones like Lululemon, and have come to the conclusion that these are the best and very hard to beat. I've owned one pair for a year now and they still look and feel like new, plus they don't ride down during running (surprisingly hard to find) and are just super comfortable and have the right amount of compression. I also own the Asana wide leg which is an office favourite, a long skirt and now the thermals which are super comfortable both at home and to run in.
Thanks for providing such great quality products! My only wish is for the Asana wide leg to be more compressing and to get rid of the metal zips as I don't use them anyway. :)

Reply from Ninepine
I just HAD to write a testament to the incredible quality of the fabric used in all Ninepine trousers and products. In total I now have 8 pairs of trousers across the range and 2 skirts and a top and they're all amazing. They look and feel fabulous and wash and wear so easily but what I wanted to add here is that they even survived an accident: I was recently pulled down some granite steps by my over friendly Golden Retriever...and although I received some very nasty deep cuts in my shin, my Ninepine Joggers remained 100% in tact...not even the tiniest fibre displaced...all good as new...amazing, so impressed!!! Thank you Ninepine 😃.

Reply from Ninepine
I have bought 4 pairs of the Asana relaxed pants. 2 in the lighter colours, 1 navy and one brown pair.
They are so comfortable to wear, easy to wash and can be dressed up or down.
The fabric is extremely soft which adds to the comfort.
The different lengths available are great and saves money and time getting them altered.
I would highly recommend these pants.
Make sure you check the size chart measurements and your preferred length before you order them.
Only slight negative is delivery, as they come from Europe so not massively quick to arrive. Also returns are a little slow. However there has never been an issue getting money back.
Give them a try it’s is definitely worth it.

Reply from Ninepine
I bought my mum a pair of the asana pants and she absolutely loved them she is XS to be honest at 85years old she thought these were a bit expensive but I’m a great believer you only get what you pay for and these are worth every penny, and at Christmas I bought her the chocolate ones which she also loves, I’ve got 3 pairs myself and they are so smart and comfy I will be investing in more colours, keep up the good work and thank you for myself and my mum x

Reply from Ninepine
Encredible good fitting pants,
I have them in blue and black and wear them all year round . Love those pants.

Reply from Ninepine
Only had good experiences shopping from ninepine. Very comfortable jeans.

Reply from Ninepine
Perfect waist fit
Asana slim pants; Perfect stretch. I have wider hips and I always have problem with waist fit. These are perfect both för bump and waist! The problem is the length. I seem to end up in between 30 and 32. I have shorter legs though I am 170 cm tall and weigh 68 kg. In some jeans style I have 30 (relaxed comf) and some (slim/straight) I have 32. I have different jeans with different shoes.

Reply from Ninepine
Good brand with great product and excellent customer service.

Reply from Ninepine
So far,I have tried asana relaxed pants, strechy jeans and ponte relaxed trouser from Ninepine. I must say now these are the only trousers that i want to wear. They are sooo comfortable and at the same time, give very nice and polished look. I highly recommend Ninepine.

Reply from Ninepine
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.