I have ordered some chairs in March 2026. They promised it will be delivered in june but didn't come. I have contacted and emailed them like so many times but never I get a response back. Its 26th Au... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Let down- it’s my dad’s 90th birthday party this evening and I was two trestle tables short which I ordered back in March with a mid September delivery. Have been chasing all week and was promised del... See more
I ordered two Cannes chairs on 25th May but only received one item on 2nd June. Having contacted Ningbo Furniture that day they agreed that only one had been despatched and they would send the missing... See more
Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confi... See more
Company details
- Home Furniture Shop
- also in
- Furniture Manufacturer
- Furniture wholesaler
- Garden
- Landscape Gardener
- Landscaping Supply Shop
Written by the company
Ningbo Online is the UK's leading supplier of venue contract furniture. Our wide range of venue tables and chairs are stocked and despatched in the UK, ensuring ultra fast delivery. For over a decade, Venues across the UK have relied upon Ningbo Online to supply high quality, and competitively priced contract furniture.
Contact info
Chetwynd Grove, Cross Lanes, Wrexham, LL13 0TF, Wrexham, United Kingdom
- 01978 788622
- Sales@ningbo.co.uk
- ningbofurniture.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchase of Chairs
We have dealt with company once before and found them to be
excellent on quality, delivery and price.
Would recommend to anyone.
Excellent Service and Products
Everything this company does and supply are of excllent quality.
The service is fantastic. No complaints at all
Good value
Nice chair, comfortable, arrived well packed and in tact, good service.
Order went through smoothly and delivery …
Order went through smoothly and delivery when expected - good service
6ft round table
very pleased with service arrived as promised within 3 days of ordering it and the table was perfect to seat 12 people round and easy to store
Excellent product, helpful and friendly staff.
I ordered 2 of the 6ft tables and they were exactly as advertised robust and stable with locking legs.
Table
We ordered this six foot folding table on the Monday and received it on the Wednesday of the sane week exactly as disscribed on the Webb.
Easy to order and prompt delivery; well packaged.
The site was easy to navigate, ordering was quick and the table arrived well packed and in good time.
All worked seamlessly
Easy to order and arrived in very good time. So easy to unpack and set up and we're really pleased with the product, a 4ft x 2ft moulded steel table
Poor communication. Nobody gets back
We wanted to order 120 chairs. When asking for help they would promise to call back but never call back. Poor communication even after giving us a quote. We thought they can't be interested in our business. Trying somewhere else.
2 Tables ordered and delivered excellent service
The treatment I received from ordering on such an easy to use website to the delivery of my order was excellent. The tables I received are great, just the thing for all the family to get round this Christmas for lunch. Many, many thanks Ningbo.
If you haven't come across the name Ningbo before probably like me you were sceptical but all I can say is don't be!!
Give them a try and hopefully like me you won't be disappointed.
Very efficient service.
The tables I ordered arrived sooner than expected. Thank you for the speedy delivery.
8 ft trestle table
Delivered in 2 working days exactly as advertised. Would suggest as a matter of customer service courtesy there is an advice email or text message advising date and time of delivery
Very poor service
I chased up my order placed on the 25th November and not received. Although helpful on the phone they took a long time to find my order and no apology for the inconvenience (even though I have paid £37 for delivery). Fingers crossed it arrives when they said as they would not confirm this in an email.
Poor communication
Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confirmation of refund but attitude was cool. Not my idea of customer service.
Where is our furniture?
Ordered two weeks ago, there has been no word since about our order, yet we have had two customer satisfaction surveys to fill in. Come on, shouldn't we expect to at least receive the goods before asking for a review?
These have not arrived after two weeks.
How can I give an opinion on items which haven't arrived.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








