Ningbo Online Reviews 

204
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have ordered some chairs in March 2026. They promised it will be delivered in june but didn't come. I have contacted and emailed them like so many times but never I get a response back. Its 26th Au... See more

Rated 1 out of 5 stars

Let down- it’s my dad’s 90th birthday party this evening and I was two trestle tables short which I ordered back in March with a mid September delivery. Have been chasing all week and was promised del... See more

Rated 2 out of 5 stars

I ordered two Cannes chairs on 25th May but only received one item on 2nd June. Having contacted Ningbo Furniture that day they agreed that only one had been despatched and they would send the missing... See more

Rated 2 out of 5 stars

Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confi... See more

Company details

  1. Home Furniture Shop
  2. also in
  3. Furniture Manufacturer
  4. Furniture wholesaler
  5. Garden
  6. Landscape Gardener
  7. Landscaping Supply Shop

Written by the company

Ningbo Online is the UK's leading supplier of venue contract furniture. Our wide range of venue tables and chairs are stocked and despatched in the UK, ensuring ultra fast delivery. For over a decade, Venues across the UK have relied upon Ningbo Online to supply high quality, and competitively priced contract furniture.


Contact info

1.9

Poor

TrustScore 2 out of 5

204 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(204)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchase of Chairs

We have dealt with company once before and found them to be
excellent on quality, delivery and price.
Would recommend to anyone.

15 February 2017
Unprompted review
Rated 5 out of 5 stars

6ft round table

very pleased with service arrived as promised within 3 days of ordering it and the table was perfect to seat 12 people round and easy to store

4 January 2017
Unprompted review
Rated 4 out of 5 stars

Table

We ordered this six foot folding table on the Monday and received it on the Wednesday of the sane week exactly as disscribed on the Webb.

23 December 2016
Unprompted review
Rated 5 out of 5 stars

All worked seamlessly

Easy to order and arrived in very good time. So easy to unpack and set up and we're really pleased with the product, a 4ft x 2ft moulded steel table

16 December 2016
Unprompted review
Rated 1 out of 5 stars

Poor communication. Nobody gets back

We wanted to order 120 chairs. When asking for help they would promise to call back but never call back. Poor communication even after giving us a quote. We thought they can't be interested in our business. Trying somewhere else.

13 December 2016
Unprompted review
Rated 5 out of 5 stars

2 Tables ordered and delivered excellent service

The treatment I received from ordering on such an easy to use website to the delivery of my order was excellent. The tables I received are great, just the thing for all the family to get round this Christmas for lunch. Many, many thanks Ningbo.
If you haven't come across the name Ningbo before probably like me you were sceptical but all I can say is don't be!!
Give them a try and hopefully like me you won't be disappointed.

9 December 2016
Unprompted review
Rated 5 out of 5 stars

8 ft trestle table

Delivered in 2 working days exactly as advertised. Would suggest as a matter of customer service courtesy there is an advice email or text message advising date and time of delivery

6 December 2016
Unprompted review
Rated 2 out of 5 stars

Very poor service

I chased up my order placed on the 25th November and not received. Although helpful on the phone they took a long time to find my order and no apology for the inconvenience (even though I have paid £37 for delivery). Fingers crossed it arrives when they said as they would not confirm this in an email.

5 December 2016
Unprompted review
Rated 2 out of 5 stars

Poor communication

Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confirmation of refund but attitude was cool. Not my idea of customer service.

5 December 2016
Unprompted review
Rated 2 out of 5 stars

Where is our furniture?

Ordered two weeks ago, there has been no word since about our order, yet we have had two customer satisfaction surveys to fill in. Come on, shouldn't we expect to at least receive the goods before asking for a review?

4 December 2016
Unprompted review

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