Ninja Transfers Reviews 

3,237
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their durability, professional appearance, and vivid colors, which are easy to use for various projects. Many consumers highlight exceptional customer service, with staff described as helpful, knowledgeable, and responsive in assisting with orders and resolving issues. The straightforward ordering process, including features like automatic background removal, is also appreciated. However, some customers noted issues with delivery, including slow shipping, damaged packages, or orders that never arrived. A few people also experienced problems with order accuracy, such as missing material, incorrect designs, or transfers failing to adhere. A small number of reviewers reported dissatisfaction with customer service, describing it as argumentative or unhelpful.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the vivid prints, exceptional quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast shipping and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as the best they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for stickers to place on coffee mugs for a family function. The Ninja stickers ended up being a perfect solution! I was concerned about some thin lines and small text on a transparent ba... See more

Company replied

Rated 5 out of 5 stars

I have worked with UVDTF from other suppliers before and it was always a huge struggle; brittle stickers that cracked or would not lift from the backing or poor adhesion despite all my best efforts. I... See more

Company replied

Rated 5 out of 5 stars

1. I could not believe how easy it was to order these UV DTF PermaStickers! I just uploaded the JPG and the order page automatically removed the background. 2. They look professional and have a... See more

Company replied

Rated 5 out of 5 stars

As a beginner in this market, the team worked with me to guide me to the right product for my application. They are quick to respond, extremely knowledgeable in their product, experts at production an... See more

Company replied


Company details

  1. Custom T-shirt Shop
  2. Craft shop
  3. Custom label printer

Written by the company

Premium digital DTF (Direct-to-Film) transfers at wholesale prices for print shops, brands, and side hustlers.

100% Satisfaction Guarantee

Expect More, Worry Less

Expect More, Worry Less
If for any reason you're not completely satisfied, let us know within 45 days of delivery and we'll make it right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,237)

480 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

awesome guy

Mark understood and rectified the situation despite it not being his mistake. he was quick and polite.

30 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for sharing this, Beto! We’re glad Mark stepped in quickly and handled everything with care and professionalism!

Rated 5 out of 5 stars

Mark was very understanding of my issue…

Mark was very understanding of my issue and quickly resolved it, in a way that wasn’t going to cost me more money which I sincerely appreciate!

30 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your kind words, Lisa! We’re glad Mark was able to resolve everything quickly and in a way that worked best for you!

Rated 5 out of 5 stars

Outstanding Customer service and quality

We have ordered DTF transfers from Ninja several times and have always been pleased with the quality and turnaround. The only issues we’ve had were with the UPS delivery but Ninja customer service found me the answers I needed as well as taking care of any problems immediately. Annika at Ninja did a fantastic job of helping me so I could fulfill my orders for my company. Sometimes I have tight deadlines and they’ve really come through.

25 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your feedback, Alicia! We’re glad the quality and turnaround have been consistent and that Annika’s support helped you meet your deadlines!

Rated 5 out of 5 stars

Wonderful service

Wonderful service, great products! Keeps my shop making $$$$

28 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks so much for your feedback, Natalie! We’re glad the service and products are helping keep your shop running strong!

Rated 4 out of 5 stars

Frustrating that my order is lost

Frustrating that my order is lost. Hopefully they make it right and do you get it to me by Tuesday. I appreciate Mark helping me sort this out

28 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Kat! We’re glad Mark was able to step in and help get this resolved, and we appreciate your patience while we make it right!

Rated 5 out of 5 stars

This was amazing

This was amazing. I ordered them and less than I don't even think it's been 4 days. I had the most amazing pictures that I could transfer onto my quilt. A fabric quilt with dark print. They were so easy. So quick, so easy to iron on everything about this was absolutely awesome.Highest recommendation

28 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Sharon! We’re glad the quality, fast turnaround, and ease of use made such a great impression, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Mark was thorough and fantastic

Mark was thorough and fantastic! I appreciate his friendly demeanor and willingness to help. Thanks so much!

28 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for sharing this, Debbie! We’re glad Mark’s thorough and friendly support made a great impression and helped you out!

Rated 5 out of 5 stars

Mark was super quick and very friendly

Mark was super quick and very friendly! Thank you for your help Mark! Keep on being amazing!

28 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your feedback, Shelly! We’re glad Mark provided quick and friendly support and made your experience a great one!

Rated 5 out of 5 stars

Their was a issue with shipping not…

Their was a issue with shipping not ninjas fault but they stepped right up an made it right graphics are exactly what I ordered an look great an the customer service was on point an friendly definitely gonna order more from them

27 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks so much for your feedback, Gary! We’re glad everything turned out great and that our team was able to step in and make things right for you!

Rated 5 out of 5 stars

Mark helped me

Mark helped me. Whoever set up the shipping completely dropped the ball. Thankfully Mark was here for me.

27 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review! We’re glad Mark was able to step in and get things sorted for you!

Rated 5 out of 5 stars

I need help to find some measurements…

I need help to find some measurements on a gang sheet I ordered and Mark was very helpful. Thank you so much.

27 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your kind words, Erika! We’re glad Mark was able to help you find the measurements and provide the support you needed!

Rated 5 out of 5 stars

Great customer service

This was my first time using this company, and I do not regret it. I almost made a big mistake with my design, but Nigel was so helpful walking me through a solution before going to production! I will definitely be using this company again... thanks Nigel!!

27 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks so much for your feedback, EJ! We’re glad Nigel was able to guide you through and help you avoid an issue, and we look forward to working with you again!

Rated 5 out of 5 stars

Mark is the perfect example of great customer service!

Mark was very understanding of my situation that I had with an order I received. He was able to find a resolution that made me happy even though I was upset at first he made it up by amazing customer service. Ninja Transfers should be very happy to have Mark as a team member and available to customers that have issues. I will continue ordering at Ninja Transfers because of him when at first I was thinking about taking my business to somewhere else. Thank you Mark!:)

27 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review! We’re glad Mark was able to turn things around and leave you satisfied. We appreciate your continued support!

Rated 5 out of 5 stars

Great customer service from Annika!

Annika was super helpful in providing information about my outstanding order. I really appreciated her help.

27 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Dawn! We’re glad Annika could provide clear information and helpful support with your order!

Rated 5 out of 5 stars

Ninja has such great customer service

Ninja has such great customer service! I was having an issue with UPS delivering my shirts and Ninja is going to be trying to get me a new batch quicker. Thanks Nigel!

26 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Amanda! We’re glad Nigel was able to step in and help get things moving for you!

Rated 5 out of 5 stars

Mark was great

Mark took the time to understand my issue and provided a solution that was acceptable.

26 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Timothy! We’re glad Mark took the time to understand your issue and provide a helpful solution!

Rated 5 out of 5 stars

Fantastic customer care

I placed a last minute order without realizing I had a toddler size clothing item needing a transfer. I reached out via email asking for a change to be made and it wasn’t caught before printing. So they printed me a scaled down design for free and were able to ship it alongside my original order. Top notch. The product is quality too.

25 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks so much for your feedback, Alex! We’re glad the team was able to take care of the sizing issue and include a solution with your order, and that you’re happy with the quality!

Rated 5 out of 5 stars

Nigel was such a great help

Nigel was such a great help. Professional, courteous, and immediately assisted me with my issue.

26 March 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Crystal! We’re glad Nigel was professional, courteous, and able to assist you right away!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look