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www.ninodirect.com Reviews 805

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TrustScore 3.5 out of 5

3.6

Consultant
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See what reviewers are saying

Rated 5 out of 5 stars

Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... See more

Rated 1 out of 5 stars

Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... See more

Rated 5 out of 5 stars

I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... See more

Rated 5 out of 5 stars

I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... See more

Company details

  1. Consultant

Written by the company

Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.

Contact info

3.6

Average

TrustScore 3.5 out of 5

805 reviews

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Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing service

Amazing service, after trying for over 7 weeks to update my NI details on line it's all completed now with the help of Adam who called me directly. I cannot thank Adam enough. He was very helpful, patient and professional.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent assistance

Excellent assistance. Knowledgeable , professional and very kind. A great pleasure and satisfaction to receive such assistance. I will keep in touch with the very kind officer (Ms NASH),
to complete my procedures , for the National Insurance number and request of a pension.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

I kind real people on the end of the…

I kind real people on the end of the phone. They were helpful respectful understanding . and didn’t make you feel stupid if you didn’t undertake
I can’t remember the date of the phone call but I sent several emails and always got a prompt and pleasant response so it

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

I have to say the lady that was helping me, Nash. she was very helpful, professional and polite.I feel very happy that she has helped me that good.

14 September 2023
Unprompted review

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