NINZA Trading Reviews 

341
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great overall experience with this company and its advanced trading products. Customers frequently praise the exceptional support team for providing professional, friendly, and prompt assistance with indicators and platform configuration. Traders consistently note the exceptionally high quality, highly intuitive design, seamless automation capabilities, and extensive customizability of all the available trading tools. However, some customers also noted minor initial setup hurdles, account access challenges, or technical glitches that required external professional intervention. Reviewers deeply appreciated that the dedicated, patient, and highly knowledgeable staff promptly resolved these difficulties, providing thorough guidance and remote sessions to ensure smooth daily operation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that reviewers find the support... See more

Customer service

Clients share positive opinions on customer service, highlighting top-notch support agents who go above and... See more

User experience

Consumers find user experience to be positive, highlighting that the support team provides exceptional... See more

Service

People report positive experiences with service, expressing great satisfaction with the dedicated support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and... See more

Rated 5 out of 5 stars

I am kind of OK with software, but Celia reduces my time spent getting set up by about 500%. She is super efficient and has aspects of the ninZa products implemented that I would probably never unde... See more

Rated 5 out of 5 stars

I had a 'great' problem signing in and downloading my purchase; but with Hannah's expert communication (even though we did not have sound) - she allowed me ample time to type and ask any question. 'My... See more

Rated 5 out of 5 stars

Ninza.co has incredible indicators and I wish I had found out about them much earlier. Hard to choose from sometimes, because they have so many good ones. I use Solar Wave, Infinity Algo Engine, Sonar... See more


Company details

  1. Software company
  2. also in
  3. Software Vendor

Written by the company

ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(341)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Products and Great Support

Recently purchased ATR shield and I am impressed by the quality product and what is planned for the future of this piece of software. Very impressed with the customer serviced and information received from Grace. I will be buying more from this company in the months ahead as they actually deliver what they promise unlike so many other companies that service the futures trading marketplace.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer Services

I was greatly helped by an Agent named Cute Flora. She was super professional and knowledgeable. She addressed all the difficulties I was experiencing when trying to purchase one of their products. I got good discounts too!

Cute Flora, you are awesome and thank you!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

The best stuff for Ninjatrader platform

ninZa.co and RenkoKings indicators are the best.
If you believe in Tech analysis, user of Ninjatrader platform, you need these indicators to navigate the markets. I always interact with Kim Harmon on Discord, she has exellent knowledge of products, features, settings with awesome discounts.
Thanks so much.
AL

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Best indicator providers

If you want to be profitable in your trading business without having to do all the rigorous work turn to NINZA.CO for the best and profitable indicators out there. I love their volutank and captain Optimus strong.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

VoluTank Indicator

First, I would like to thank Grace who I have worked with since purchasing Ninza.co Indicators. Top Notch she is! I want to tell you about a recent purchase I made and that was the VoluTank Indicator. By far, it is to me the best they have. It is brand new, but I love the accuracy of this indicator. Thanks Grace and ninza.co.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and a Smooth Product Upgrade

I requested an exchange after realizing my initial purchase wasn’t the right fit. The RenkoKings team responded quickly and offered a very fair upgrade. The process was smooth, respectful, and efficient.

Great customer service — they truly care about their users. I’m very happy with the new indicator!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Excellent Support

I've had the pleasure of purchasing and trading several indicators and I couldn't be happier with my experience. Kimmie, in particular, has been an incredible asset throughout the entire process. Her dedication to customer satisfaction is unmatched—she consistently checks in to ensure everything is running smoothly and is always available to help with any questions I have.

Her friendly, approachable demeanor makes working with her an absolute delight. It's rare to find such personalized, top-notch customer support, and I genuinely appreciate everything she has done to enhance my experience. I highly recommend Ninza.co and Kimmie to anyone looking for reliable products and exceptional service.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

*It was by chance that Grace Lopez…

*It was by chance that Grace Lopez became my assistant! I can only describe her in super words! In every case, she was there without delay with help and advice. You couldn't ask for anything better than her! Thank you for letting me meet her!
I only write what makes you happy.*

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Beyond world-class service like I have never seen.

I do business with a lot of companies and I honestly have never found a company that surpasses this one when it comes to customer service with real people who actually care like they are your family. Flora as always been there for me. I have never met such a stellar human with her level of commitment to making things right. Throughout my life I've always been the guy with the crazy questions nobody thinks of and often customer service at companies in America don't have the patience for really addressing my questions or needs. The Ninza team though, has literally been the kindest friendliest, fast acting, and most committed to high-level service of any company or people I have EVER worked with. They literally treat clients like friends and family and have often "went the extra mile" helping me understand how to implement some of the high-level indicators and systems that I have purchased. I didn't think people this good could be found in customer service. If I didn't know otherwise, I would've assumed that Flora was a high-level executive working for the reputation of her own company. This level of commitment is rare in this world. I know that I'm raving about customer service because that's what has impressed me the most, but I should probably also mention I have purchased and used scores of indicators from other companies and must admit that the Ninza.co indicators are 2nd to none with careful attention to detail, sophisticated features, and programmed very very solid.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Superb Customer Support

I worked with Hannah on getting information about my indicators. I really appreciated the friendly and consistent service. I don't think Hannah sleeps much because she answered one of my inquiries at 2:00 am *her time*. In a world of automated customer support, it's great to have this human touch!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Ninza/Renko and "My little Hannaw" are the best

Ninza.co and Renkokings.com are very good platforms, offering high valuable indicators for their costumers. I'm one of them and I constantly use them in my trading.

Then, the assistance and support, are excellent.
Expecially I always had professional and nice conversation with Hannaw.. well she's surely my personal assistant and.. more?

Don't hesitate to trust this company

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Support!

The Team at Ninza always goes above and beyond, especially Hannah! She's the one who's helped me the majority of the time. They're going to make it right with any issue you have! Plus they always give me the best deals by reaching out to them! Great service!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Grace

Grace, you are the best!! Thank you so very much. Also the tips you gave on the indicators are working well, especially on Thunderzilla!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Service and Great Indicators!

I recently had the pleasure of working with Kim from Ninza.co, and I cannot express enough how impressed I am with her dedication and support. From the very first interaction, Kim went above and beyond to assist me, demonstrating an exceptional level of commitment to helping her clients succeed.

The indicators she provided have been a game-changer for my charts. They are not only user-friendly but also incredibly effective in enhancing my trading strategies. I've noticed a significant improvement in my analysis and decision-making since I started using them. Kim's insights and expertise shine through in the quality of these tools.

What truly sets Kim apart is her unwavering support. She is always available to answer questions, provide guidance, and offer encouragement whenever I need it. Her responsiveness and willingness to help make a world of difference, especially for someone navigating the complexities of trading.

Overall, my experience with Kim and Ninza.co has been nothing short of fantastic. I highly recommend her services to anyone looking to elevate their trading journey. Thank you, Kim and Ninza, for being such a valuable resource and for your exceptional support!

12 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look