We obviously compared the exchange rate with several companies and NM Money, along with 2 others, offered the best rate. Usually we would head into town to buy our Euros but we decided to buy online a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely terrific service from start to finish (St. John’s Branch, Liverpool). As a frequent flyer I always get a small amount of cash for arrival at the destination airport just for emergen... See more
Have to say, Euro Exchange or NM exchange in the shopping centre, too many branches, little shoutout to Harry & Thanvisri was super helpful, advised the best rates, and also had knowledge on buying ba... See more
Easy transaction and best rate available at the time. Home delivery option was chosen but the money arrived 2 days before the date specified on the order! Unfortunately there was no-one in when the mo... See more
Company details
Written by the company
Pop in to an NM Money branch or visit our website today to get great rates on over 70 travel money currencies with no commission. Next day home delivery is available, or you can buy and collect from over 190 eurochange or NM Money branches across the UK!
Contact info
United Kingdom
- 03300 583 859
- enquiries@nmmoney.co.uk
- nmmoney.co.uk
4.4
Excellent
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came quickly and would use again
27 February 2022
Easy order process
Easy order process. Clear pricing and delivery option. Delivered safely and on time.
26 February 2022
Quick service and very easy to arrange…
Quick service and very easy to arrange . Although as stated but others website froze a few times but once the order was placed its was very efficient
25 February 2022
EXCELLENT AS ALWAYS!!!!
As always, NM Money always excel themselves with excellent customer service & also rates.
Keep up the excellent service!!
23 February 2022
Great Service
Have always used this company for there excellent rates and fast home delivery - They never fail!
Highly recommended.
21 February 2022
Unprompted review
Reply from NM Money
Hi Mo, thank you for taking the time to leave us your feedback.
We are delighted to have you as a regular customer and that you are happy with the rates and our speedy delivery!
Kind Regards,
eurochange Customer Services
A very fast and efficient service
A very fast and efficient service, once again Thankyou.
21 February 2022
Great company to deal with
Great company to deal with, I have used them twice now for holiday currency. It always arrives on time, easy website.
20 February 2022
Decent rate and arrived on schedule
18 February 2022
Very easy transaction and quick…
Very easy transaction and quick delivery. Would recommend and use agai
17 February 2022
Currency Order
I ordered my currency on line, this was delivered promptly and safely. I was also impressed that the notes were split into various denominations for ease of use.
15 February 2022
Nice simple and seamless process easy…
Nice simple and seamless process easy to use with more importantly competitive rates, we will be using NM Money in future I'm sure.
13 February 2022
Tried to register to buy travel money…
Tried to register to buy travel money and the form is broken. It doesn’t even work with the default iOS secure password generation. I received no welcome email and was told my details were incorrect even when I reset my password.
I tried to use live chat to contact them and it was just stuck on a loading spinner.
Remarkable how many UI/UX bugs there were on the website. I’m a software developer and if I shipped this I would get fired.
Please do proper browser auto testing for the entire customer journey to identify these bugs and fix them before you deploy. So easy to fix yet so annoying for customers.
12 February 2022
Unprompted review
Reply from NM Money
Hi David,
Thank you for taking the time to leave us a review,
We're sorry to hear that you have not had a positive experience using our website.
Unfortunately we have not heard back from you, we would still like to speak with you to discuss your experience, please contact us on 0333 240 1687, or customer.services@eurochange.co.uk
Kind Regards
NM Money Customer Services
Your web site is not easy to use.Please…
Your web site is not easy to use.Please try to improve it
11 February 2022
Reply from NM Money
Hi John,
Thank you for taking the time to leave us a review,
We are sorry to hear you had trouble placing your order on our website, if possible we would like to discuss this further with you.
Please would you contact us on 0333 240 1687 to discuss your experience? Alternatively, you could email your contact details to us at customer.services@eurochange.co.uk and we would be happy to contact you.
Kind Regards
NM Money Customer Services
Decent rate and reliable delivery.
7 February 2022
excellent service.
6 February 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.