Awful company…. Terrible to buy from…. Terrible to work for. Avoid at all costs. Jen the owner likes to use people for free labour and not pay them. Or give customers their refunds.
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Today i rocked up to No1 bra and was so pleasantly surprised by the warm welcome i received and even though i did not have an appointment they were super accommodating and set to work to help me strai... See more
No1 bra . Credit where due. U have resolved the complaint I had and after explaining the IT issues you have had, perfectly understandable . Thankyou for reaching out to me this evening and for stay... See more
Company replied
Well I have never had such great customer service as with these ladies!they gave me great fitting advise , instead of 36G, my usual size , I bought 2 bras at 38F!!so much more comfort for me at last !... See more
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Unacceptable
My daughter is still waiting three months down the line for a bra that she paid for!!
Excuse is that they can’t get it from the warehouse and her request to be refunded the amount has been met with deaf ears or should I say with no reply to her email!!!!

Reply from no1bra.com
Great fitting experience
I am not a standard fit - very narrow back, GG cup but with a significant cup size difference between the 2 "ladies" as the fitter called them! So I knew I needed a fitting and after trying a few options have found the first but not the last No1 bra that I'll be buying. The service in the shop was great and the advice on how to correctly put on the garments and position the "ladies" was really helpful. I'm hopeful that the bras will also help with the skin marking/discolouration that has developed over the last few years.
Exceptional
The delivery was excellent. The bra is the most comfortable I’ve ever worn in over 40 years! Amazing.
Very good personalised service..
Very good personalised service and fitting and VERY comfortable bras
Great service
I have used no1 bra company before and their bras are very comfortable. This time I purchased through Shop which is great but it automatically shipped to my last usage which was to my sons university halls of residence. Mortified I emailed No1 and they were able to redirect it to my home address and it arrived within a day. Brilliant service. Very comfortable bras
Try No.1 bras - you won’t be disappointed
I have purchased both Darcey and Ava bras and they are both great. Really comfortable and good support for bigger boobs. The whole process was easy, the customer service is good and the bras are excellent quality. Thank you No.1 bra!
Had a great in person consultation…
Had a great in person consultation with the wonderful Kim, who totally put me at ease.
The bras are so comfortable and ended up purchasing 3
Great arrived within 48 hours and it is…
Great arrived within 48 hours and it is such a comfy bra!
This is my second Kelly T shirt bra
This is my second Kelly T shirt bra. Great fit and very comfortable. First class customer care and great advice when it comes to correct fitting.
Stop thinking about it and do it!!!!!
I finally convinced my better half to go, well - I drove her there as a surprise on Valentine's day (don't hate me, guys) - and we were greeted by Kim who was very friendly, extremely helpful and took so much time with no feeling of pressure to hurry her out or to buy anything. Amazing service and the quality of the garments (bras and knickers) is perfect. I especially love the fact that the top and bottom halves are completely interchangeable so that any combination matches. Genius!!! We are now awaiting the development of the nude strapless version; hurry!!!! We will be back again soon, I am now not having to dodge a flying bra as she walks in from work - she wears them until bedtime; that's how comfortable they are. Bra-vo (groan)
Best bras
I have several bras from no1 bra now and I completely recommend them. So comfortable you forget you’re wearing a bra. I have large boobs and these are the best support and comfort
Very happy with these bras
I’ve had my Darcy bras for almost a year now and cannot fault them!
They are the most comfortable bras ever - no digging in whatsoever.
Thank you!
Be careful if you want a refund...
I had high hopes when putting an order through on no1bra - even through the bras that arrived were of a good quality, they didn't quite work for me, and despite Kim being amazing and trying her best to help with the fit on the phone, I couldn't find a size that worked for me, so I sent my whole order back. The order was sent back a week ago, and after 2 emails, I still haven't had my refund or an email response to my query, even though Kim told me on email that I'd get a refund once the bras were recieved. Got proof of delivery from Royal Mail, and still haven't had an email response to my email for an update of my return - I just get ghosted. Very disappointed with the customer after care. I'd be careful about putting an order through - you probably won't get your money back! I appreciate this may be a small business, but if emails cannot be responded to, due to lack of staff, in this day and age, please take the email address off as a point of contact - it's a frustrating and poor customer experience.

Reply from no1bra.com
Very happy with the whole experience
Went to the shop for a proper fitting as I was buying a bra for my daughter who has downs syndrome and wont tell me if something doesn't fit/feel right. So I need someone who knows what they are doing and I don't.
I was after a sports bras and had seen No.1 Bras sports and thought it looked fab. My daughter is a 36GG so its important to stop the bounce!
The lady who did the fitting, also the owner of No. 1 Bra, was very knowledgeable, patient and kind. She got me to do it all first so my daughter felt comfortable about what was happening. Then fitted my daughter for a sports bra and a normal one that didn't cut into her boob - the shape really is different from most underwired bras. They must fit my daughter well as she has worn both without being asked to - if she doesn't like what I buy it just sits the drawer unused.
I loved the bra so much I ended up buying it (at a 36 A I'm surprised she had one to fit :) ) I will say though as I'm not use to a underwired bra - having never been able to find a comfortable one - I find it "stiff". Don't get me wrong doesn't cut anywhere, for once the wire isn't cutting my boob flesh in half so full marks. I'm just so use to having to wear soft braletts it feels odd but I'll persevere as it does give me a better shape!
I love the fit of No.1 bras
I love the fit of No.1 bras, I have been wearing them for two years now. More colours would be nice... please?Thank you!
Great bras
Purchased my 3rd bra choose the Darcey bra in black, already have Kelly and Ava. This one is so smooth felt lovely on.
No doubt I will be buying more as love the fit, would like some more colours if that’s possible 😀
Didn’t receive my bra. I phoned into the office on numerous occasions. I left voicemail messages.. no one returned my call.
Didn’t receive my bra I called in numerous times

Reply from no1bra.com
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