no1bra.com Reviews 451

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 1 out of 5 stars

Awful company…. Terrible to buy from…. Terrible to work for. Avoid at all costs. Jen the owner likes to use people for free labour and not pay them. Or give customers their refunds.

Rated 5 out of 5 stars

Today i rocked up to No1 bra and was so pleasantly surprised by the warm welcome i received and even though i did not have an appointment they were super accommodating and set to work to help me strai... See more

Rated 5 out of 5 stars

No1 bra . Credit where due. U have resolved the complaint I had and after explaining the IT issues you have had, perfectly understandable . Thankyou for reaching out to me this evening and for stay... See more

Company replied

Rated 5 out of 5 stars

Well I have never had such great customer service as with these ladies!they gave me great fitting advise , instead of 36G, my usual size , I bought 2 bras at 38F!!so much more comfort for me at last !... See more

4.1

Great

TrustScore 4 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

(Incorrect & not accurate) Reply

No one bra have replied to the review I wrote a few days ago. So I’d like to reply again to no one bra who haven’t addressed anything I have said, what I’d like to say is , I’m not sure why you said in your reply that you know someone has been in touch regarding my comments…. Well this is completely untrue, no one has been in touch regarding my comments, since the wrongly sized bra was sent back with the enclosed letter.
Just wanted to put that right.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, friendly customer service.
Best bra ever. Beautifully made and supportive. Thank you.

29 December 2023
Rated 5 out of 5 stars

I have been wearing these bras for 18…

I have been wearing these bras for 18 months and now have 6, they are so comfortable, they do not dig in to your sides and can wear all day. Telephone advice on fitting was great as was the information on their website.

20 October 2023
Unprompted review
Rated 4 out of 5 stars

Impressed

I popped in for a fitting at No. 1 Bra recently and was impressed with the attentive one to one service.

Would recommend

30 October 2023
Rated 5 out of 5 stars

Best ever bra

Best fitting bras with expert advice on how to measure before ordering online. Also the most comfortable bras I’ve ever worn.

26 November 2023
Rated 5 out of 5 stars

Sent wrong colour

I always buy from No 1 bra as their bras are good quality and fit me nice. I ordered in black but I received nude which was a bit disappointing as I don’t like nude but I really cannot be bothered to send back! I also ordered the Chloe knickers and received a call asking if I’d mind the next size up and was persuaded to take it, these are ok ish but the stock was there at the time of ordering so I don’t understand this, they’re should be better stock control!! Disappointing this time. -
I have changed this to five stars as I received a lovely call from them to put things right, which is very much appreciated, great customer service with this company, I am now supper impressed.

25 November 2023
no1bra.com logo

Reply from no1bra.com

Dear Customer

Please accept our apologies for the oversight. As a long time customer we are pleased you love our products. I know this has rarely occurred, however we at Customer services will be in touch today to see how we can rectify this for you.

Many thanks

Kindest regards
No1 Bra Team

Rated 5 out of 5 stars

This is my 3rd Darcy bra

This is my 3rd Darcy bra - nothing wrong with my other 2, just expanding my collection. Always a perfect fit and always comfortable. I have a bigger bust which I like minimise and not enhance - this bra does the trick!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

You must try these bras

You must try these bras. The comfort is another level. Feel completely supported and able to breath easy at the same time. No digging in!
Michelle was an absolute dream in helping me find the right fit, and obviously very passionate about the brand. Came away with 4 bras and a pair of knickers and I love each of them.
Thank you

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Michelle was great

Michelle was great, she let me try different styles and sizes until we found the right one. Great customer service and a fantastic, comfortable bra. Couldn’t recommend more.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

I know the bras will be great but I’ve…

I know the bras will be great but I’ve not received them as yet and had no notifications. I have emailed the company for a dispatch date and I’m waiting for the response.
I’ve now given a 5* review after speaking to Kim at no1 bra’s and receiving my bras when she said. Great bras as expected .

28 October 2023
no1bra.com logo

Reply from no1bra.com

Dear customer,

I can see customer service have been in touch, and a message has been left to call the team.
This order will be sent to you today.
My deepest apologies for the delay.

Please do contact the team if you haev any further questions.

Kindest regards

No1 Bra Team


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