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No1 Currency Reviews 14,607

•
TrustScore 4.5 out of 5

4.7

Currency exchange service
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Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and efficiency, making transactions pleasant. People frequently highlight the excellent service, noting its speed and ease, and many appreciate the competitive exchange rates offered. Ordering and collecting currency is often described as straightforward and quick. However, some customers also noted issues with payment and order fulfillment. A few people experienced difficulties with specific note denominations not being available upon collection, or orders not being ready as promised, leading to inconvenience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, helpful, and... See more

Price

Customers generally express satisfaction with the pricing, highlighting competitive and often market-leading... See more

Order

Users describe positive interactions with order. Customers found the online ordering process straightforward... See more

Payment

Clients share ambiguous opinions on payment. Many customers appreciate the ease of ordering money online,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I conducted two transaction, handled by Adrian who was fast, efficient and friendly, making the experience a pleasure rather than stressful as I have found in some other exchanges. One matter had to b... See more

Rated 5 out of 5 stars

I ordered a significant amount of Aus dollars on line, and was very pleased that they were available for collection the following day. Not only speedy but also a market leading rate of exchange, altho... See more

Rated 5 out of 5 stars

Friendly helpful humans at your Brighton office who provided an excellent service when we sold back unused currency. Never get that these days at big Banks.

Company details

  1. #22 of 34 best companies in Currency exchange service
  2. #21 of 46 best companies in Money transfer service

Written by the company

No1 Currency makes travel money quick and easy with our competitive rates and speedy service. With a UK-wide network of pick up locations, we're always just around the corner. We also provide Western Union money transfer services in most stores. Rated ‘Excellent’ on Trustpilot for rates and service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Rated 5 out of 5 stars

I exchanged some Aus$ into Pounds

I exchanged some Australian dollar banknotes into pounds here. The exchange rate was much better than other places I checked. I booked the rate online and simply visited the branch. The process was easy and straightforward.

23 May 2026
Rated 5 out of 5 stars

Easy to order online

Easy to complete the order online, staff are always courteous. Staff drew my attention to the warning not to bring high value notes out of the country I am visiting (although unlikely in my budget-travel case).

15 May 2026
Rated 5 out of 5 stars

Easy to book online

Easy to book online. Best currency rates and the money was ready to pick the next day. The staff are friendly.
I wouldn’t go anywhere else to get my currency. Great service Thank you.

22 May 2026

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