No1 Currency Reviews 14,607

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and efficiency, making transactions pleasant. People frequently highlight the excellent service, noting its speed and ease, and many appreciate the competitive exchange rates offered. Ordering and collecting currency is often described as straightforward and quick. However, some customers also noted issues with payment and order fulfillment. A few people experienced difficulties with specific note denominations not being available upon collection, or orders not being ready as promised, leading to inconvenience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, helpful, and... See more

Price

Customers generally express satisfaction with the pricing, highlighting competitive and often market-leading... See more

Order

Users describe positive interactions with order. Customers found the online ordering process straightforward... See more

Payment

Clients share ambiguous opinions on payment. Many customers appreciate the ease of ordering money online,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I conducted two transaction, handled by Adrian who was fast, efficient and friendly, making the experience a pleasure rather than stressful as I have found in some other exchanges. One matter had to b... See more

Rated 5 out of 5 stars

I ordered a significant amount of Aus dollars on line, and was very pleased that they were available for collection the following day. Not only speedy but also a market leading rate of exchange, altho... See more

Rated 5 out of 5 stars

Friendly helpful humans at your Brighton office who provided an excellent service when we sold back unused currency. Never get that these days at big Banks.


Company details

  1. #22 of 34 best companies in Currency exchange service
  2. #21 of 46 best companies in Money transfer service

Written by the company

No1 Currency makes travel money quick and easy with our competitive rates and speedy service. With a UK-wide network of pick up locations, we're always just around the corner. We also provide Western Union money transfer services in most stores. Rated ‘Excellent’ on Trustpilot for rates and service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

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Rated 4 out of 5 stars

Good rate and helpful staff at collection point

Good rate and when I went in to Barrhead Travel in Gordon Street, Glasgow the staff were very helpful. Id ordered a week ahead of when i needed the currency, but, nfortunately, when ordering the currency it wasn't clear to me that it would only be held for collection for up to 2 days. That meant I lost out on much better rate of exchange.

16 May 2026
Rated 5 out of 5 stars

Great exchange

Had my order processed and ready to collect in a day, perfectly timed. Both ladies at the Cannon Street locations desk were friendly and efficient in their service, despite it being so close to lunchtime.

17 May 2026
Rated 5 out of 5 stars

Quick and easy, great service!

Quick and easy to order online, currency was ready to collect within minutes and best of all you can pay cash when you collect and the staff at the Slough branch are always absolutely lovely and so welcoming! Thank you again, always a pleasure to come and see you!

23 May 2026
Rated 5 out of 5 stars

Excellent rates online.

Excellent rates online.Very speedy availability, ordered and 30 mins later ready to collect.Always use no1 as think it’s the best option.Great customer service too - always friendly and welcoming.

23 May 2026
Rated 5 out of 5 stars

Great knowledge and professional service

This was a great experience because of the friendly, professional and knowledgable staff member. I was changing pounds to dollars to take to Africa and she was super-careful to give me exactly what I needed. Not everyone would have been so aware of the needs of someone taking dollars to Africa.

23 May 2026

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