Contacted the company and spoke to Leslie he was very helpful and very polite and considerate. It was an easy and pleasurable experience. Thank you so much Keslie for making a very uncomfortable sit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To be completely honest, after getting into a car accident, I was filled with anxiety about the claims process, especially after scrolling through some negative online reviews. I wa... See more
Company replied
I had reason to call today regarding an ongoing dispute with 3rd party insurer, spoke with "Harry" Harry was extremely helpful, courteous, knowledgeable and overall, professional From my intera... See more
Company replied
I would like to say the agent was very kind and professional,thank you and I look forward to hearing from you soon regarding the repairs.
Company replied
Company details
Written by the company
We are a customer focused claims management company who manage claims on an exclusive basis for Nelson Insurance Company Limited.
Contact info
Nelson House, 19 West Street, SM5 2PT, Carshalton, United Kingdom
- 020 8370 4994
- nobleclaims.co.uk
4.4
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer servigreat customer service exp.ce experience and…
Great customer service experience and showed empathy in here work
19 November 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Very friendly agent julien thanks
17 November 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Harry was helpful and easy to talk to…
Harry was helpful and easy to talk to.Made the process smooth.
13 November 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Took too long for my car to be approved…
Took too long for my car to be approved for repairs
7 November 2025
Unprompted review
Reply from Noble Claims Services
We are sorry to hear that you had a negative experience, reviews are very important to us. After checking our customer database, we are unable to find your details on our system, please contact us either contact via telephone or email us, so we can investigate the matter further.
Very good service from Izzy
5 November 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Accident Assistance
Excellent assistance and patience in understanding my explanations.
28 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Fantastic conversation with Mr Harry
Fantastic conversation with Mr Harry. The explanation as well as the customer service is great.
23 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Harry and his manager.
Talking to a very nice young lady who…
Talking to a very nice young lady who was extremely helpful.
Very nice experience
20 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
They are really helpful 👍
13 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Very nice and very helpful on my this…
Very nice and very helpful on my this case and pervious case azwell
13 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Nice and experienced
Well experienced and committed to to help.
Thanks for your assistance Julien!
10 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
The man handling my report was Mr…
The man handling my report was Mr Harry. He was investigative and constructive wanting to know details of the incident.
Assured me of the the outcome if and when a complaint is made by the other party.
9 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Great experience staff Lizzy is really…
Great experience staff Lizzy is really helpful
7 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Quick to return my call and get my…
Quick to return my call and get my claim started
6 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Very happy with my conversation with…
Very happy with my conversation with Julien. He answered my questions clearly & concisely.
6 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Julien and his manager.
Julian asked me everything in detail…
I am a private hire driver and this company is doing very well with me.
I am a private hire driver and this company is doing very well with me.
Sir Julian asked me everything in
detail and i understood it too and he did a good job and i hope he will complete my claim process soon!
4 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Julien and his manager.
Good customer service and very down to…
Good customer service and very down to earth person and a good listener.
3 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Great communications and understanding
Great communications and understanding
1 October 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Regarding my claim
Thanks for your cooperation. It was great to speak with Ms. Leanne , she is very polite , Professional and cooperative. I am grateful for efficiency and hope the rest of the process continues just as seemingly. Thanks
29 September 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Leanne and her manager.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.