Nobltravel Reviews 

12,266
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



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4.2

Great

TrustScore 4 out of 5

12k reviews

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4.2

All reviews

(12,266)

9,802 reviews in the last 12 months

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Rated 4 out of 5 stars

I have had my NOBL suitcase a year and…

I have had my NOBL suitcase a year and used it to travel internationally and domestically a lot. Really sturdy. Feels like new. All the features deliver as promised. I’d like a hard wall on the back of the laptop slot to prevent bulge.

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Jeremy,

A year of frequent domestic and international travel and still feeling like new is a great sign. We also appreciate your suggestion about adding more structure behind the laptop compartment.

Regards,
NOBL

Rated 5 out of 5 stars

Great Luggage set

The first luggage that I bought that the wheels just flowed so easily. I like that they had the option to go zipper free and that they have locks on them. I use the check in and carry on luggage the most. One helpful tip I would give is invest in vacuum pack bags. I use them every time and it really helps with the carryon bag so that the pocket for your laptop/ipad lays flat.

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Dawn,

Those smooth wheels and secure zipper free design sound like a great match for your travels. Thanks as well for sharing the vacuum bag tip for keeping the carry on organized.

Regards,
NOBL

Rated 5 out of 5 stars

UPS LOST my order I filed a…

UPS LOST my order I filed a investigation on UPS then I called Nobl
Talked to Shawn Jacob and he immediately sent me a new Tracking Number and sent me a new order that w I'll be delivered the next , that is what I call SUPER SERVICE HE AND THE COMPANY NOBLE IS GREAT COMPANY TOBSTAND WITH YHEY ARE THE BEST. THANK YOU SHAWN AND NOBLE FOR HAVING MY BACK YOUGUYS ARE GREAT!

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Dennis,

Shawn will be glad to hear this. We are happy he moved quickly to get a new order and tracking information in place after the UPS issue.

Regards,
NOBL

Rated 5 out of 5 stars

Nobl travel support Leslie has been a…

Nobl travel support specialist Leslie has been a blessing in resolving an issue I had. She is very professional and polite. Thank you, Leslie for all your dedication to resolve issues at Nobl.

9 September 2026
Unprompted review
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Reply from Nobltravel

Hi Gloria,

Leslie will be touched by your kind words. We are proud that her professionalism and dedication helped bring your concern to a resolution.

Regards,
NOBL

Rated 5 out of 5 stars

I purchased this on whim & once i…

I purchased this on whim & once i received i could not stop looking at it, it was beautifully packaged, all of the extras are amazing & the best is that I travel to Italy every year & I kid you not, everyone from travelers to the people that work at the airports gush over it! I LOVE IT & highly recoment it! I will be purchasing more for sure!

10 September 2025
Unprompted review
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Reply from Nobltravel

Hi Vincent,

That is quite the reaction for a suitcase bought on a whim. We love that the packaging, thoughtful extras, and standout look keep turning heads on your trips to Italy.

Regards,
NOBL

Rated 5 out of 5 stars

I absolutely love this luggage

I absolutely love this luggage! It is durable, has plenty of space, rolls smoothly, and plenty of room for a carryon luggage!

28 August 2026
Unprompted review
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Reply from Nobltravel

Hi Michelle,

Plenty of space, smooth rolling, and durability make for a great carry on. We are so glad your NOBL has been such a good fit for your travels.

Regards,
NOBL

Rated 5 out of 5 stars

Worked through a customer support…

Worked through a customer support inquiry and Samantha was a gem in resolving my issue regarding air tags and the air subscription. It wasn’t clear that I needed to add the tag to my original order for the free tags and when I did not find them in my luggage package, I decided to order them separately since they are a relative bargin at $9 a piece, plus a promo of 4 more for free. When I received my subscription, I thought it had read as 10, and not 7. Upon closer inspection, Sarah pointed out that the number was actually “1.0” - not sure how one would acquire a fractional quantity but there you go. Thanks again, Samantha, for your patience and assistance!

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Johnny,

Samantha will appreciate the kind words. We are pleased her patience and attention helped clear up the AirTag and subscription details for you.

Regards,
NOBL

Rated 5 out of 5 stars

I love this suitcase

I love this suitcase

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Michele,

Sometimes simple says it best. We are so happy you love your NOBL suitcase.

Regards,
NOBL

Rated 5 out of 5 stars

I am absolutely in love with my Nobl…

I am absolutely in love with my Nobl suitcase. The last three trips I have taken I have not had to check a bag. I’ve gone to Curacao, New York and Florida all without checking a bag and gone for an entire week. Plus my favorite part is it carries my cup of coffee while I am waiting for my plane!

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Amy,

A full week in Curacao, New York, and Florida without checking a bag is impressive. We love that your NOBL keeps things easy and even gives your coffee a place to ride.

Regards,
NOBL

Rated 1 out of 5 stars

If I could give 0 stars

If I could give 0 stars, I would. Customer service is non existent. I waited 2 months for them to ship a carry on that they said I received and I did not!! Would NEVER purchase from them again.

3 July 2026
Unprompted review
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Reply from Nobltravel

Hi Stacey,

Thank you for sharing this feedback. We understand how frustrating it is to wait this long for a carry-on and then be told it was delivered when you never received it.

We’d like to look into this personally and get you the answers you should have received. Please share your order # or the email address used for the purchase so Grace, our Customer Success Manager, can reach out to you directly, provide the tracking details and updates on your order, and work with you until this is resolved to your satisfaction. You can reach out her directly at Grace@nobltravel.com.

Regards,
NOBL

Rated 5 out of 5 stars

I had some issues with getting my…

I had some issues with getting my entire order - one box arrived but the second did not show up. I contacted Nobl and worked with several very nice people, but it took JEREMY to resolve the problem and get my order completed. And it arrived a day early! I love my travel gear and look forward to using all of it a LOT! Thanks, Jeremy for your persistance! It was all worth it.

8 September 2026
Unprompted review
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Reply from Nobltravel

Hi Suzanne,

Jeremy will appreciate the recognition for his persistence in getting everything completed for you. Even better that your travel gear arrived ahead of schedule and is now ready for plenty of adventures.

Regards,
NOBL

Rated 1 out of 5 stars

If I could give them 0 stars I would

If I could give them 0 stars I would. I ordered over $600 worth of luggage from NOBL with rush shipping. I immediately received notice that a label had been printed to ship my order. Then crickets. I tried to speak with someone in their chat but was stuck in AI hell. Finally chatted with what was supposed to be a human only to be told I am checking on this and hear absolutely nothing back. Called and was told by “Zach Miller” that he would personally see that my order was shipped immediately and arrive before my trip. Needless to say my flight is tomorrow and I have received nothing from NOBL in response. No changes to the shipping information no response from “Zach” and his personal handling of my order. I have now had to purchase a second set of luggage from another company. I have request my order be cancelled and a refund granted multiple times with absolutely no response at all.

BUYER BEWARE DO NOT ORDER FROM NOBL!

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Donna,

Thank you for giving us the opportunity to address this, Donna. We’re pleased to inform you that Brody, our dedicated Customer Success Manager, was able to assist you personally and has processed your refund.

Brody will continue to keep you updated on the refund status and make sure you have the information you need throughout the process. We appreciate your patience and the opportunity to personally work toward resolving this for you.

Regards,
NOBL

Rated 5 out of 5 stars

Jennifer was extremely helpful and also…

Jennifer was extremely helpful and also really heard what I was saying and the importance to me as a customer. Truly put Cy experience a priority!! I love the luggage and will definitely recommend to others!

9 September 2026
Unprompted review
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Reply from Nobltravel

Hi Natalie,

We’re so glad Jennifer took the time to truly listen and make your experience a priority. It’s wonderful to hear you’re loving your NOBL luggage and feel confident recommending it to others. We’ll be sure to share your kind words with Jennifer!

Best regards,
NOBL

Rated 1 out of 5 stars

Major regret buying NOBL luggage

I’m adding on to the negative review that I posted when I received my NOBL luggage order back in Aug 2026. I’ve now flown on a direct flight from Calgary to Paris, and my large check-in bag is already damaged. The top corner has been severely dented, and the finish has rubbed off on several edges, including the handle. The quality of NOBL luggage is just so very poor, considering the high price. The interior zippers are shoddy as well. I wish I could post the pictures, you would think I’ve travelled multiple times with this luggage…nope, only once so far. Take my review for what it’s worth, please don’t waste your money. I have major regret over my choice to believe the hype.

4 September 2026
Unprompted review
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Reply from Nobltravel

Hi R Poon,

Thank you for taking the time to follow up and share this update with us. We're genuinely concerned to hear about the condition of your luggage after only one trip, and that's not the standard of quality we want you to experience with NOBL.

If you could provide your order number, Grace, our Customer Success Manager, will personally examine the details of your case and work with you toward an appropriate resolution.

Best regards,
NOBL

Rated 5 out of 5 stars

What are you waiting for.. buy it NOW!

We absolutely love our Nobl carry-ons! We love everything from the charger for our phone, we definitely use the cup holder, and I really love that there is no zipper!!! The zippers always brake. Let me say it again.. NO ZIPPER! They really made an outstanding product. We bought the carry-ons first to see if it was a good product and it passed our test. We will buy 2 suitcases now and possibly 2 for our daughter and her husband. If you’re thinking about buying it, just do it. You won’t be disappointed!

3 September 2026
Unprompted review
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Reply from Nobltravel

Hi Angela,

We’re thrilled your NOBL carry-ons passed the test! It’s fantastic to hear you’re enjoying the phone charger, cup holder, and especially the zipper-free design. We’re excited that you’re planning to add more NOBL luggage for yourselves and your family!

Best regards,
NOBL

Rated 1 out of 5 stars

Misleading Return Policy

NOBL advertises a 100 day return policy. I ordered a piece of luggage as a gift, and I attempted to return the luggage as the original box was never opened. They initially refused to accept the return because I did not notify them within five days of receiving the luggage. Totally false advertising.

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Alex,

Thank you for raising this. We understand why the 100-day return policy may appear confusing in this situation, so we’d like to clarify what the policy actually states.

The 100-day period applies to sending an eligible item back, while our policy also states that customers must contact us within 5 days of delivery for preference-based returns, as well as damaged, defective, missing, or stolen items. This requirement applies even when the item remains unopened.

We’re sorry the distinction wasn’t clear when you attempted the return. We’d still like to review your specific order and timeline to see what options may be available. Please share your order number, and Brody, our Customer Success Manager, will personally look into this with you. You can directly reach out to him at Brody@nobltravel.com

Best regards,
NOBL

Rated 1 out of 5 stars

Every piece of luggage has broken and I…

Every piece of luggage has broken and I cannot get a replacement. Wheel broke off the large suitcase after one flight. Carry-on drink holder broke off. I sent pictures, they were going to mail me a wheel. Wheel never came. No replacement for the carryon. Bounce back email now from the first communication. No luck. Scam company.

10 January 2026
Unprompted review
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Reply from Nobltravel

Hi Julie,

Thank you for taking the time to share this. We stand behind our products with a lifetime warranty, and we want to make sure the outstanding wheel replacement and your carry-on concern are both properly followed through on.

If you could send over your order details, Grace, our Customer Success Manager, will pick this up under warranty and personally see it through to resolution.

Best regards,
NOBL

Rated 5 out of 5 stars

Love my NOBL Luggage!

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport I’m asked about the bag or if I’d recommend it- I take a couple minutes and always show them all the cool features. Don’t fly anywhere without my NOBL luggage!

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Melanie,

We’re thrilled your NOBL carry-on has become your go-to travel companion! It’s wonderful to hear you’re enjoying the lightweight, sturdy design and thoughtful features like the cup holder and lockable laptop compartment. We love that you’re showing fellow travelers all the features too!

Best regards,
NOBL

Rated 1 out of 5 stars

Cheap quality luggage!

This company sucks! You can never talk to a real person if you have a problem. I have not even been on a flight with my new luggage and parts are falling off. They claim they can not send you replacement parts to fix your problem. They just offer you a $20 credit on your next purchase. Why would I buy anymore of their products when their customer service and product quality sucks! Don’t waste your money.

11 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi there,

Thank you for taking the time to share this. We stand behind the quality of our products and want to make sure your concern with the parts gets a proper look rather than a quick offer.

Could you send over your order details? Brody, our Customer Success Manager, will personally review what happened and work with you toward a real fix.

Best regards,
NOBL

Rated 5 out of 5 stars

I love my Nobl carry-on and take it everywhere

I love my Nobl carry-on and take it with me everywhere. It’s practical, durable, easy to travel with, and has held up really well through all of my trips. Definitely one of my favorite pieces of luggage.

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Marian,

We’re so glad your NOBL carry-on has become one of your favorite travel companions! It’s great to hear it continues to hold up well while keeping your travels practical and easy. We truly appreciate you choosing NOBL!

Best regards,
NOBL

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