I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had my NOBL suitcase a year and used it to travel internationally and domestically a lot. Really sturdy. Feels like new. All the features deliver as promised. I’d like a hard wall on the back of the laptop slot to prevent bulge.

Reply from Nobltravel
The first luggage that I bought that the wheels just flowed so easily. I like that they had the option to go zipper free and that they have locks on them. I use the check in and carry on luggage the most. One helpful tip I would give is invest in vacuum pack bags. I use them every time and it really helps with the carryon bag so that the pocket for your laptop/ipad lays flat.

Reply from Nobltravel
UPS LOST my order I filed a investigation on UPS then I called Nobl
Talked to Shawn Jacob and he immediately sent me a new Tracking Number and sent me a new order that w I'll be delivered the next , that is what I call SUPER SERVICE HE AND THE COMPANY NOBLE IS GREAT COMPANY TOBSTAND WITH YHEY ARE THE BEST. THANK YOU SHAWN AND NOBLE FOR HAVING MY BACK YOUGUYS ARE GREAT!

Reply from Nobltravel
Nobl travel support specialist Leslie has been a blessing in resolving an issue I had. She is very professional and polite. Thank you, Leslie for all your dedication to resolve issues at Nobl.

Reply from Nobltravel
I purchased this on whim & once i received i could not stop looking at it, it was beautifully packaged, all of the extras are amazing & the best is that I travel to Italy every year & I kid you not, everyone from travelers to the people that work at the airports gush over it! I LOVE IT & highly recoment it! I will be purchasing more for sure!

Reply from Nobltravel
I absolutely love this luggage! It is durable, has plenty of space, rolls smoothly, and plenty of room for a carryon luggage!

Reply from Nobltravel
Worked through a customer support inquiry and Samantha was a gem in resolving my issue regarding air tags and the air subscription. It wasn’t clear that I needed to add the tag to my original order for the free tags and when I did not find them in my luggage package, I decided to order them separately since they are a relative bargin at $9 a piece, plus a promo of 4 more for free. When I received my subscription, I thought it had read as 10, and not 7. Upon closer inspection, Sarah pointed out that the number was actually “1.0” - not sure how one would acquire a fractional quantity but there you go. Thanks again, Samantha, for your patience and assistance!

Reply from Nobltravel
I am absolutely in love with my Nobl suitcase. The last three trips I have taken I have not had to check a bag. I’ve gone to Curacao, New York and Florida all without checking a bag and gone for an entire week. Plus my favorite part is it carries my cup of coffee while I am waiting for my plane!

Reply from Nobltravel
If I could give 0 stars, I would. Customer service is non existent. I waited 2 months for them to ship a carry on that they said I received and I did not!! Would NEVER purchase from them again.

Reply from Nobltravel
I had some issues with getting my entire order - one box arrived but the second did not show up. I contacted Nobl and worked with several very nice people, but it took JEREMY to resolve the problem and get my order completed. And it arrived a day early! I love my travel gear and look forward to using all of it a LOT! Thanks, Jeremy for your persistance! It was all worth it.

Reply from Nobltravel
If I could give them 0 stars I would. I ordered over $600 worth of luggage from NOBL with rush shipping. I immediately received notice that a label had been printed to ship my order. Then crickets. I tried to speak with someone in their chat but was stuck in AI hell. Finally chatted with what was supposed to be a human only to be told I am checking on this and hear absolutely nothing back. Called and was told by “Zach Miller” that he would personally see that my order was shipped immediately and arrive before my trip. Needless to say my flight is tomorrow and I have received nothing from NOBL in response. No changes to the shipping information no response from “Zach” and his personal handling of my order. I have now had to purchase a second set of luggage from another company. I have request my order be cancelled and a refund granted multiple times with absolutely no response at all.
BUYER BEWARE DO NOT ORDER FROM NOBL!

Reply from Nobltravel
Jennifer was extremely helpful and also really heard what I was saying and the importance to me as a customer. Truly put Cy experience a priority!! I love the luggage and will definitely recommend to others!

Reply from Nobltravel
I’m adding on to the negative review that I posted when I received my NOBL luggage order back in Aug 2026. I’ve now flown on a direct flight from Calgary to Paris, and my large check-in bag is already damaged. The top corner has been severely dented, and the finish has rubbed off on several edges, including the handle. The quality of NOBL luggage is just so very poor, considering the high price. The interior zippers are shoddy as well. I wish I could post the pictures, you would think I’ve travelled multiple times with this luggage…nope, only once so far. Take my review for what it’s worth, please don’t waste your money. I have major regret over my choice to believe the hype.

Reply from Nobltravel
We absolutely love our Nobl carry-ons! We love everything from the charger for our phone, we definitely use the cup holder, and I really love that there is no zipper!!! The zippers always brake. Let me say it again.. NO ZIPPER! They really made an outstanding product. We bought the carry-ons first to see if it was a good product and it passed our test. We will buy 2 suitcases now and possibly 2 for our daughter and her husband. If you’re thinking about buying it, just do it. You won’t be disappointed!

Reply from Nobltravel
NOBL advertises a 100 day return policy. I ordered a piece of luggage as a gift, and I attempted to return the luggage as the original box was never opened. They initially refused to accept the return because I did not notify them within five days of receiving the luggage. Totally false advertising.

Reply from Nobltravel
Every piece of luggage has broken and I cannot get a replacement. Wheel broke off the large suitcase after one flight. Carry-on drink holder broke off. I sent pictures, they were going to mail me a wheel. Wheel never came. No replacement for the carryon. Bounce back email now from the first communication. No luck. Scam company.

Reply from Nobltravel
This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport I’m asked about the bag or if I’d recommend it- I take a couple minutes and always show them all the cool features. Don’t fly anywhere without my NOBL luggage!

Reply from Nobltravel
This company sucks! You can never talk to a real person if you have a problem. I have not even been on a flight with my new luggage and parts are falling off. They claim they can not send you replacement parts to fix your problem. They just offer you a $20 credit on your next purchase. Why would I buy anymore of their products when their customer service and product quality sucks! Don’t waste your money.

Reply from Nobltravel
I love my Nobl carry-on and take it with me everywhere. It’s practical, durable, easy to travel with, and has held up really well through all of my trips. Definitely one of my favorite pieces of luggage.

Reply from Nobltravel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.