Nobltravel Reviews 

8/19/26 I ordered a luggage cover for a previously ordered NOBL suitcase. Still have not received it. No order tracking available on their website. I sent an email to Customer Support and got a response that they don’t use email any longer for customer service inquiries. Then I tried to Chat online with them. The Chat shows my order sitting there, as fulfilled, but not shipped so no tracking available. Chat does not allow me to ask a question regarding my order. What kind of business is this? My Amex was charged on 8/19/26.

Need to return a carry-on I purchased. I send emails as directed on their website and I get a kickback saying they don’t take emails anymore. I try to use the chat function it doesn’t work. I finally got somebody to email me back. They told me I have to pay for return shipping, which is not industry standard. If I would’ve bought a AWAY suitcase, for example they would’ve paid for return shipping. I responded to that person who emailed me saying I would proceed with paying for the shipping and where do I send it back to- that was a week ago still have not heard back about next steps. This has been the most ridiculous experience trying to return something I think I’ve ever had. I have 100 days to make this return and it feels like they’re gonna stall and make it so I can’t return this $300 purchase … beyond frustrated.

I love this luggage, the real tests will be this winter.

My wife and I used our Nobl luggage 2 weekends ago. I love it. I used the carry-on and we both used the over nighter. High quality luggage. I would encourage any one who needs to replace or add more luggage to purchase Nobl luggage. We now have 6 pieces. The price is good, quality is excellent and ordering and delivery was outstanding!

I had had a not so good experience with the customer service department at this company. I spoke about it when they sent me a survey. Today I received a call from a wonderful lady from Nobl. She listened to my concerns and fixed the issue. I love my 3 new bags and a lady named Jennifer! 💕

Nobl review
My wife and I each have a Nobl carry-on and the large checked suitcase, and we absolutely love them!

Our only wish is that the carry-on had just a little more room. Other than that, we couldn't be happier with the quality, design, and functionality.

On a scale of 1 to 10, with 1 being poor and 10 being excellent, we give Nobl an 8 out of 10.

In our opinion, they are some of the best suitcases around. We highly recommend them!
G and Doreen Truglia

I had a really bad experience with Noble and a manager by the name of Grace got in contact with me and totally turned the bad experience into a great experience. She listened first then addressed all my concerns with professionalism and kindness and most importantly she followed through and followed up. This is what great customer service looks like. I love my Noble purchases and I will continue to be a customer for a long time. Thank you to Grace. You are appreciated!

I recently went on a big trip with my 3 piece luggage set from Nobl and it couldn’t have been more enjoyable with any other luggage!! It was a complete dream how easy it was to use!

The best carry-on suitcase I have ever used. I will certainly be buying others soon.

I am in LOVE with my suitcases. How is that possible? They roll well, they hold up surprisingly very well. I bought my first one a few years ago and both my husband and I each have the large and the small. I have been asked by several people while traveling about my suitcases.

Customer service is impossible to reach. The chat AI is useless, it just goes into a loop and repeats the same, unhelpful information over and over. They no longer reply to emails. And calling their customer service number (877-313-7309) is a long, long wait (34 minutes so far today).
They offer reward points, but provide no way to redeem them. They give "gift cards" after large purchases but don't let you use them.
It almost feels like a scam.

Be careful dealing with NOBL Travel's return process.
The suitcase I ordered did not fit my needs, but when I called to try and return they jump through hoops to make sure you don't. They convinced me to do an even exchange with another bigger suitcase that I was definitely going to love according to them.
I agreed, but said I needed to change my shipping address because at the time we were at a rental home in another state. I verified 3 times and they told me not to worry, it will arrive at my new address.
Well, of course it did not. Then they tell me changing the shipping address was not allowed pretty much and to contact the home and have them ship it to me.
This was after weeks of back and forth and every time I actually reached a live agent, I was given empty promises that it is being "looked into," but nothing happened. They couldn't find where my suitcase went for weeks and I still can not believe they expected me to contact a random homeowner and have them ship something of this size to a stranger. This was their idea to begin with. Still at a loss for words and I'm out $300 and no suitcase too.
They are quick to take your money, but incredibly slow to honor their policies. Do not recommend at all! Looking into BEIS. Way better suitcases and amazing customer service so far. You're welcome in advance!

It is both stylish and durable! Holds everything I need and most of all, the wheels are so smooth—it’s extremely easy to roll. Highly recommend Nobl! 🛩️

So I bought both the carry on and check-in pieces. First thoughts when they arrived: (1) made of solid construction. (2) no zipper seals are what sold me. (3) I also bought them in obnoxious ORANGE color and it's the best move I made. So easy to spot. (4) The one thing I wish I knew in advance is that the carry-on piece steals room from one side of the luggage for a laptop compartment. SO, if you think you will get both sides to pack on this piece, you WON'T! The cool feature of the laptop compartment is super cool but that side is almost useless for packing. Take heed by this!!!

After a trip, my impressions:
(1) I own a lot of Tumi luggage and I thought that was good. This brand BLOWS Tumi away! The wheels.... they glide, they don't roll. The also have locks which is super nice. I never thought wheels mattered until I got this check-in piece. HOLY SMOKES!!!
(2) It's rugged. The airlines SUCK when it comes to caring for your luggage. Mine have black marks from mishandling but the bags are merely scuffed....that's it. They rubbed out with some alcohol. (Wheel marks from other bags I guess.)
(3) The lack of zippers gave me comfort. I like that they close perfectly every time and I feel like these pieces should last me a while. FINGERS CROSSED!!!
(4) I wish the handle pulled out of the bag further as it IS difficult to place my Tumi backpack over it when strolling through the airport.
(5) The obnoxious colors.... LOVE THEM! Talk about noticing your bags coming off the conveyor belt in baggage claim!!!!!!
(6) I didn't get their air-tag equivalent but I use a SpotMinders card in them for tracking purposes. Works great!

I never thought I would leave a review for LUGGAGE, of all things but trust me.... (and Facebook, as that is where I learned about them) these really are great pieces. I am buying another Check-in piece for my girlfriend! Look out for deals as they offer them.

You're welcome. LOL. Enjoy them!

Beware: Awful support, ghosted on chat, and charged twice!I placed an order on 9/9 but accidentally used the wrong credit card. I emailed them immediately to fix it, only to get an automated message saying they no longer monitor emails and to use their live chat. The next morning, I got on their chat. The agent told me to place a brand-new order with the correct card, promising he would cancel the original order as soon as I provided the new order number. I did exactly what he asked and sent over the new number. As soon as I did, the agent completely ghosted me. I’ve sent multiple follow-up chat messages with zero response. I have also tried calling their support number (1-888-385-1629) repeatedly, but nobody answers the phone. I am now stuck with two active orders and duplicate charges on my cards, with absolutely no way to reach customer service. Avoid this company.

Products are great!! Customer service is great. I’m awaiting a cupholder replacement, which they will ship soon. But overall lightweight suitcases and very durable.

Love my NOBL pieces. Perfect for my college students and travel international!

Although I was so excited about not having a zipper on my luggage it has backfired in the worst way!
I had it delivered to my destination as my zipper on my old luggage split mid trip.
Once I received it the mechanism used to latch the luggage was jammed and I was unable to close it. I returned the luggage over a month ago and have had ZERO communication from them about my replacement. I have sent several messages through the Robot chat and still nothing. Not to mention that my “free” tracker device mysteriously charged my credit card $200.00 for a subscription that I didn’t as for! And I have not had a response about a refund after I realized I was charged and cancelled the subscription! 2 months and no resolution!
I’m so disappointed in the company!

The luggage is durable and stylish for my modern taste. It has a water bottle holder that I use at airports while traveling.

I have had my NOBL suitcase a year and used it to travel internationally and domestically a lot. Really sturdy. Feels like new. All the features deliver as promised. I’d like a hard wall on the back of the laptop slot to prevent bulge.