Nobltravel Reviews 

12,273
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



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4.2

Great

TrustScore 4 out of 5

12k reviews

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4.2

All reviews

(12,273)

9,802 reviews in the last 12 months

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Rated 5 out of 5 stars

Nobl Great Products/Great Company and customer service

Nobl is a great company to purchase your Travel products from. I have purchase the best luggage ever from them in multiple sizes and the weekender bag. I have purchase the bags to put my clothes in for packing in my suit cases. I have the carry on suit case as well. All of the products are great very well made and great quality. When you are ready to update you travel experience you can't beat Nobl. From the time of purchase, receipt of order and follow up on orders Nobl is the only company I would recommend.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Luann,

Thank you for the wonderful feedback. We’re so glad you’re loving your NOBL luggage and travel accessories, and we truly appreciate your continued support. It means a lot to know you value both the quality of our products and the experience from purchase through follow-up.

Regards
NOBL

Rated 1 out of 5 stars

Poor Quality and Extremely Expensive Returns

Very disappointing experience. NOBL Travel markets its luggage as a premium product made with high-quality materials, but what I received felt cheap, poorly constructed, and nowhere near the quality advertised or expected at this price.

Returning it made the situation worse. The customer is responsible for return shipping, which in my case cost more than $130. This makes their return policy practically useless and leaves customers paying a substantial amount just to return a disappointing product.

I feel the marketing is misleading and would not recommend buying from this company. The quality does not justify the price, and the return process puts an unreasonable financial burden on the customer.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tomas,

Thank you for your patience throughout this. We're pleased that Brody, our Customer Success Manager, was able to connect with you personally and go over the concerns.

He will continue keeping you updated on the status moving forward and will work to resolve this fully to your satisfaction.

Best regards,
NOBL

Rated 5 out of 5 stars

This is some sturdy great luggage luggage and can…

This is some sturdy luggage and can hold a lot. Found my forever luggage.

16 April 2026
Unprompted review
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Reply from Nobltravel

Hi Debbie,

Thank you for the great feedback. We’re thrilled to hear you’re loving the durability and capacity of your NOBL luggage. We’re honored to be your forever luggage choice.

Regards
NOBL

Rated 5 out of 5 stars

Leslie@nobl support

Just want a shout out to Leslie @ customer support. She’s been my guiding light in returning a damage luggage. Super helpful and extremely responsive to all inquiries.
An asset to nobl company!!!

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Bing,

Thank you for the wonderful feedback. We’re so glad to hear Leslie was able to make your return process smooth and provide the support you needed. We’ll be sure to pass along your kind words. We truly appreciate you choosing NOBL.

Regards
NOBL

Rated 5 out of 5 stars

Favorite travel case so far!

Great! The amenities this travel case offers is A1. From the pockets to the size. I even enjoy how smooth it rolls and how sturdy it is. The customer service with Nobl is great as well. The contacted me a little while after my purchase to see how I liked the product. They have been extremely helpful with any questions or concerns I have as well which isn’t a lot other then remembering how to set the locks lol. Great purchase, awesome customer service!

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi,

Thank you for the fantastic feedback. We’re so glad you’re loving the features, smooth rolling, and sturdy design of your NOBL case. It’s also great to hear our Customer Success team has been helpful. We truly appreciate your support and hope your NOBL travels with you on many more adventures.

Regards
NOBL

Rated 5 out of 5 stars

NOBL suitcases are fantastic and very well made!

Super happy with my experience on the website for NOBL on ease of use to purchase four suitcases and other miscellaneous items for traveling and packing. These products are fantastic. Very well made. I'm super impressed. They stand up well to traveling and airport handling. Their variety of colors for each suitcase is fantastic. I got the light blue and I also got the hot pink colors. With their same colored accessories. I am so happy and highly recommend everything on there website. I also wanted to say that I'm super impressed with them reaching out after my purchase asking if I was satisfied that was amazing as well. I've never had such great customer service ever buying any products from any company and so this is very impressive to me.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tammy,

Thank you so much for the amazing feedback. We’re thrilled to hear you’re loving your NOBL luggage, accessories, and the overall experience. Your kind words about our Customer Success team mean a lot to us. We truly appreciate your recommendation and are excited to be part of your future travels.

Regards
NOBL

Rated 5 out of 5 stars

Jeremy always follows up with me and…

Jeremy always follows up with me and was super helpful when I had an issue with my purchase. He took care of my warranty issue immediately and was so kind. Thank you Jeremy!

16 September 2026
Unprompted review
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Reply from Nobltravel

Hi Ginny,

It means a lot to hear how well Jeremy supported you throughout the process. His follow through and care are exactly what we want every customer to experience.

Regards,
NOBL

Rated 1 out of 5 stars

Ignoble - Terrible company that stole my money

I ordered the carry-on in black. It was flimsy and holds little content compared to my other bag with the similar external dimensions. Less than an hour after it arrived, I tried to return it.

I kept trying to return it for days.

Their process of returning is super frustrating and expensive. I finally got an address to return it to, shipped it off expecting to lose money on shipping and “restocking fees”.

It’s been a year: They are still holding all of my money - plus I am out my shipping return costs.

Horrible company. DO NOT BUY FROM THEM!!



This is the last email I got from them (with order number redacted):

Thank you for reaching out. I understand your concerns regarding the 5 percent restocking fee and return shipping costs. While these fees do apply to returns, I apologize if the details were not clear at the time of your purchase. Our policy does state that customers are responsible for return shipping and a restocking fee applies to help cover processing costs.

Your order #xxxx for the Carry-On: All-in-One - Black has been fulfilled and shipped. I completely understand the frustration with unexpected fees. We want to make this right for you and can escalate your concerns to our Specialist team for further review.

2 October 2025
Unprompted review
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Reply from Nobltravel

Hi Ulan,

Thank you for taking the time to share the details of your experience with us, including the color you selected, your attempt to initiate a return shortly after receiving it, and the correspondence you've kept along the way.

Brody, our dedicated Customer Success Manager, will be reaching out to you personally to take a close look at your order and the return you initiated, review where things currently stand, and work with you directly toward a resolution. He'll keep you updated every step of the way until this is fully resolved.

We appreciate the opportunity to look into this for you.

Best regards,
NOBL

Rated 5 out of 5 stars

I liked their luggage and all the extra…

I liked their luggage and all the beautiful colors one could choose from. All their adds and offers were a little much to handle, and it did not work as I thought. The people that work there like Rubi and Olivia were helpful but Gabriel Morgan worked almost everything out. I can hardly wait to go to Aruba sporting my new luggage!!!
Jeri S

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Jeri,

Thank you so much for the kind words. We're so glad Rubi, Olivia, and Gabriel were able to help get everything sorted out for you, we'll be sure they hear how much it meant to you.

Have an amazing trip to Aruba, and we hope your new luggage makes it even better.

Best regards,
NOBL

Rated 5 out of 5 stars

First class Customer Service

Personal communication, resolution fast tracked because of pending vacation!! Product is well built, stylish & so easy to use.

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tommy,

We’re happy our team could fast-track the resolution ahead of your vacation and keep everything moving smoothly. We’re also so pleased that the build, style, and ease of use of your NOBL luggage have made such a strong impression.

Regards,
NOBL

Rated 5 out of 5 stars

I absolutely love my Nobl luggage and…

I absolutely love my Nobl luggage and carry-on. Durable and I get so many compliments. Customer Service has been fantastic.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tabatha,

It means a lot to hear that your NOBL luggage has been holding up beautifully, turning heads along the way, and that our team has taken great care of you. We truly appreciate your support.

Regards,
NOBL

Rated 5 out of 5 stars

Love my luggage

Love my luggage. Everything about it. Especially the pink!

6 July 2026
Unprompted review
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Reply from Nobltravel

Hi Beatriz,

It's wonderful to hear how much you're loving your luggage! We're thrilled that everything about it, especially the pink color, has been such a hit for you.

Regards,
NOBL

Rated 5 out of 5 stars

Even though my weekender strap broke

Even though my weekender strap broke, and I returned only that; I was able to better understand your process to send the entire bag back along with the broken strap by speaking with a live person. He handled my situation and explained the process expeditiously.

2 September 2026
Unprompted review
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Reply from Nobltravel

Hi Sonjia,

Thank you for sharing your feedback with us! We sincerely apologize for the broken strap on your Weekender, but we are so glad our support team was able to speak with you directly and explain our return process clearly and quickly. We appreciate your patience and understanding as we get this taken care of for you!

Regards,
NOBL

Rated 1 out of 5 stars

Missing Items from my order

I have items missing from my order and it has taken 6 weeks of chats and still the items have not been shipped. The customer support has stopped responding to my request for shipping confirmation. At this point, I'm not sure if I will every receive the missing items. I am disappointed in the lack of response and wonder if there is a warranty claim, it they would also ignore the request.

2 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Rosemary,

Thank you for sharing your feedback. We’d like to look into the missing items and make sure you receive a clear update on your order.

Please share your order number or the email associated with your purchase so Brody, our dedicated Customer Success Manager, can reach out to you personally, review the details, will share the tracking details and assist you to your satisfaction. You can reach out to him at Brody@nobltravel.com.

We take every customer’s feedback seriously, as it helps us continue improving the overall experience. We look forward to getting this reviewed for you.

Regards
NOBL

Rated 5 out of 5 stars

Never thought I would like carry on…

Never thought I would like carry on until I purchased and used my Weekender and duo no more checked luggage for me. The product is awesome.

25 August 2026
Unprompted review
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Reply from Nobltravel

Hi Mary,

It’s great to hear the Weekender and Duo completely changed how you feel about carry-on travel. We love that the setup has made traveling lighter and easier for you.

Regards,
NOBL

Rated 1 out of 5 stars

My suitcase cracked a month ago after…

My suitcase cracked a month ago after just a few uses and promises promises to replace it. Was assured 'it would be taken care of' and I got you'...apparently not really. No follow up since and im writing this one off. Very disappointing considering the cost of this luggage.

17 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Douglas,

Thank you for sharing this. Brody, our Customer Success Manager, will be reaching out to you shortly and will assist you personally with the replacement to your satisfaction.

Thank you for your patience.

Best regards,
NOBL

Rated 5 out of 5 stars

Prettiest luggage ever

When I received my carry on along with the big suit case . I just fell in love with the color red and how it just look. When I would walk through the airport people would stare . I just loved it

16 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Valerie,

The red sounds like it was made to stand out. We love hearing that both pieces made such a strong first impression and even turned heads at the airport. Wishing you many more memorable trips with them.

Regards,
NOBL

Rated 5 out of 5 stars

Spain disaster averted!!

I took a trip to Spain in September 2025 and found that the zipper pooped on the carryon piece. I was able to align it so it worked coming home. In August 2026 I returned to Spain. This time, the zipper was unzipped again and the attached bag was GONE. I lost a toothbrush and greeting card and when I returned, I reported it to NOBL. The response to my incident was almost immediate. I blame the airline but NOBL was willing to compensate for the lost piece. I love my Nobl luggage and look forward to using the large check in bag in March of 2027. The weekender bag is absolutely my favorite. It carries so much, is attractive to look at and is easy to haul. Would not trade it for any other brand.

9 August 2026
Unprompted review
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Reply from Nobltravel

Hi Kirsten,

We’re pleased our team could support you quickly after the issue on your Spain trip. Your continued trust in NOBL means a great deal to us, and we love hearing that the Weekender has become such a favorite. Wishing you many more great travels, including with your Check-In next March.

Regards,
NOBL

Rated 5 out of 5 stars

I love the Nobel pieces

I love the Nobel pieces. They put careful consideration into giving the traveler a great luggage experience, while providing needed features. The fact that they use consumer suggestions to improve their product should keep Nobel’s finger on their customers pulse. Keep offering great luggage Nobel!

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Jason,

We really appreciate you recognizing the thought that goes into the details and features of our luggage. Listening to our customers is a big part of how we continue improving the travel experience, and it means a lot to have your support along the way.

Regards,
NOBL

Rated 5 out of 5 stars

Blue is a great color

Just took a cruise to Iceland and Norway with my blue suitcase. It received a few expected scuff marks, after being thrown around airplanes and ships around the world, but was fine. Among the hundreds of black bags I could see my blue suitcase bouncing along the conveyer belt and when it got lost, on the final leg, I could tell them it was a blue suitcase and the airline found it. Love my blue suitcase.

1 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Anne,

That blue suitcase definitely earned its place on the trip. We love that the color made it easy to spot and even helped when the airline had to track it down.

Regards,
NOBL

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