I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more
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Nobl is a great company to purchase your Travel products from. I have purchase the best luggage ever from them in multiple sizes and the weekender bag. I have purchase the bags to put my clothes in for packing in my suit cases. I have the carry on suit case as well. All of the products are great very well made and great quality. When you are ready to update you travel experience you can't beat Nobl. From the time of purchase, receipt of order and follow up on orders Nobl is the only company I would recommend.

Reply from Nobltravel
Very disappointing experience. NOBL Travel markets its luggage as a premium product made with high-quality materials, but what I received felt cheap, poorly constructed, and nowhere near the quality advertised or expected at this price.
Returning it made the situation worse. The customer is responsible for return shipping, which in my case cost more than $130. This makes their return policy practically useless and leaves customers paying a substantial amount just to return a disappointing product.
I feel the marketing is misleading and would not recommend buying from this company. The quality does not justify the price, and the return process puts an unreasonable financial burden on the customer.

Reply from Nobltravel
This is some sturdy luggage and can hold a lot. Found my forever luggage.

Reply from Nobltravel
Just want a shout out to Leslie @ customer support. She’s been my guiding light in returning a damage luggage. Super helpful and extremely responsive to all inquiries.
An asset to nobl company!!!

Reply from Nobltravel
Great! The amenities this travel case offers is A1. From the pockets to the size. I even enjoy how smooth it rolls and how sturdy it is. The customer service with Nobl is great as well. The contacted me a little while after my purchase to see how I liked the product. They have been extremely helpful with any questions or concerns I have as well which isn’t a lot other then remembering how to set the locks lol. Great purchase, awesome customer service!

Reply from Nobltravel
Super happy with my experience on the website for NOBL on ease of use to purchase four suitcases and other miscellaneous items for traveling and packing. These products are fantastic. Very well made. I'm super impressed. They stand up well to traveling and airport handling. Their variety of colors for each suitcase is fantastic. I got the light blue and I also got the hot pink colors. With their same colored accessories. I am so happy and highly recommend everything on there website. I also wanted to say that I'm super impressed with them reaching out after my purchase asking if I was satisfied that was amazing as well. I've never had such great customer service ever buying any products from any company and so this is very impressive to me.

Reply from Nobltravel
Jeremy always follows up with me and was super helpful when I had an issue with my purchase. He took care of my warranty issue immediately and was so kind. Thank you Jeremy!

Reply from Nobltravel
I ordered the carry-on in black. It was flimsy and holds little content compared to my other bag with the similar external dimensions. Less than an hour after it arrived, I tried to return it.
I kept trying to return it for days.
Their process of returning is super frustrating and expensive. I finally got an address to return it to, shipped it off expecting to lose money on shipping and “restocking fees”.
It’s been a year: They are still holding all of my money - plus I am out my shipping return costs.
Horrible company. DO NOT BUY FROM THEM!!
—
This is the last email I got from them (with order number redacted):
Thank you for reaching out. I understand your concerns regarding the 5 percent restocking fee and return shipping costs. While these fees do apply to returns, I apologize if the details were not clear at the time of your purchase. Our policy does state that customers are responsible for return shipping and a restocking fee applies to help cover processing costs.
Your order #xxxx for the Carry-On: All-in-One - Black has been fulfilled and shipped. I completely understand the frustration with unexpected fees. We want to make this right for you and can escalate your concerns to our Specialist team for further review.

Reply from Nobltravel
I liked their luggage and all the beautiful colors one could choose from. All their adds and offers were a little much to handle, and it did not work as I thought. The people that work there like Rubi and Olivia were helpful but Gabriel Morgan worked almost everything out. I can hardly wait to go to Aruba sporting my new luggage!!!
Jeri S

Reply from Nobltravel
Personal communication, resolution fast tracked because of pending vacation!! Product is well built, stylish & so easy to use.

Reply from Nobltravel
I absolutely love my Nobl luggage and carry-on. Durable and I get so many compliments. Customer Service has been fantastic.

Reply from Nobltravel
Love my luggage. Everything about it. Especially the pink!

Reply from Nobltravel
Even though my weekender strap broke, and I returned only that; I was able to better understand your process to send the entire bag back along with the broken strap by speaking with a live person. He handled my situation and explained the process expeditiously.

Reply from Nobltravel
I have items missing from my order and it has taken 6 weeks of chats and still the items have not been shipped. The customer support has stopped responding to my request for shipping confirmation. At this point, I'm not sure if I will every receive the missing items. I am disappointed in the lack of response and wonder if there is a warranty claim, it they would also ignore the request.

Reply from Nobltravel
Never thought I would like carry on until I purchased and used my Weekender and duo no more checked luggage for me. The product is awesome.

Reply from Nobltravel
My suitcase cracked a month ago after just a few uses and promises promises to replace it. Was assured 'it would be taken care of' and I got you'...apparently not really. No follow up since and im writing this one off. Very disappointing considering the cost of this luggage.

Reply from Nobltravel
When I received my carry on along with the big suit case . I just fell in love with the color red and how it just look. When I would walk through the airport people would stare . I just loved it

Reply from Nobltravel
I took a trip to Spain in September 2025 and found that the zipper pooped on the carryon piece. I was able to align it so it worked coming home. In August 2026 I returned to Spain. This time, the zipper was unzipped again and the attached bag was GONE. I lost a toothbrush and greeting card and when I returned, I reported it to NOBL. The response to my incident was almost immediate. I blame the airline but NOBL was willing to compensate for the lost piece. I love my Nobl luggage and look forward to using the large check in bag in March of 2027. The weekender bag is absolutely my favorite. It carries so much, is attractive to look at and is easy to haul. Would not trade it for any other brand.

Reply from Nobltravel
I love the Nobel pieces. They put careful consideration into giving the traveler a great luggage experience, while providing needed features. The fact that they use consumer suggestions to improve their product should keep Nobel’s finger on their customers pulse. Keep offering great luggage Nobel!

Reply from Nobltravel
Just took a cruise to Iceland and Norway with my blue suitcase. It received a few expected scuff marks, after being thrown around airplanes and ships around the world, but was fine. Among the hundreds of black bags I could see my blue suitcase bouncing along the conveyer belt and when it got lost, on the final leg, I could tell them it was a blue suitcase and the airline found it. Love my blue suitcase.

Reply from Nobltravel
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