Nobltravel Reviews 

12,268
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



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4.2

Great

TrustScore 4 out of 5

12k reviews

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4.2

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(12,268)

9,802 reviews in the last 12 months

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Rated 5 out of 5 stars

Carry on and Check Bag LOVE

I purchased both the expandable carry on bag and the large check in bag. Both pieces are fantastic, very functional, and extremely durable. I travel very often and count on good quality, and NOBL did not disappoint. Delivery was quick, and the team is extremely responsive. Very happy with my purchase and look forward to many years of enjoyment.

17 August 2026
Unprompted review
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Reply from Nobltravel

Hi Tony,

For a frequent traveler, having luggage you can truly count on makes all the difference. We are happy both pieces have delivered on durability, function, and quality from the very start.

Regards,
NOBL

Rated 2 out of 5 stars

I was really excited to order the…

I was really excited to order the labour day bundle. Went to the checkout to be told they don't deliver to Scotland!! I was told I could have it delivered to England to my parents house which is an 8 hour round trip! The only discount would be £100!

Really gutted because I wanted to order the full set as I need new luggage for my upcoming trip.

Hoping this won't a problem for future orders.

16 September 2026
Unprompted review
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Reply from Nobltravel

Hi Nick,

Thank you for reaching out about this and for your patience as we continue expanding our delivery coverage. We can see a £100 discount has already been offered and your request for further consideration has been passed to our Sales team for review.

Grace, our Customer Success Manager, will be reaching out directly to check on the status of that review and see what options might be available, especially given your upcoming travel plans.

Best regards,
NOBL

Rated 1 out of 5 stars

Company is AMERICAN, but pretends to be Canadian

The advertising says phrases like "proudly Canadian." It's an American company based out of Las Vegas.

8 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Justin,

Thank you for raising this. NOBL is Canadian-founded and designed by a Canadian team, with manufacturing based in North America. We manufacture in the US to maintain strict quality standards.

Thank you also for providing your order details, Brody, our dedicated Customer Success Manager, will be reaching out to you shortly to assist you further.

Best regards,
NOBL

Rated 1 out of 5 stars

Very Disappointed — Poor Durability and Warranty Coverage

I would not recommend purchasing luggage from NOBL Travel. I purchased their entire luggage bundle, and unfortunately, I’ve had issues with two of my suitcases after very minimal use.

I used my carry-on only three times. On my third trip, the airline required me to check it at the gate because there was no more overhead space. When I picked it up from baggage claim, the cup holder had completely broken off. I contacted NOBL because they advertise a 100% warranty, only to be told that the cup holder is not covered. I then asked if I could purchase a replacement cup holder or replacement part, and they told me they do not ship or sell replacement cup holders separately. So now I’m left with a damaged suitcase and no way to repair it through the company.

My large suitcase was even more disappointing. I used it one time, and the top pocket became damaged and appeared to melt. The only item I had stored in that pocket was a plastic bottle of bug spray. When I contacted NOBL about this issue, I was again told that it was not covered under their warranty because they considered it “normal wear and tear.”

I find it extremely difficult to consider damage after one use to be normal wear and tear. Between my large suitcase being damaged after one trip and my carry-on breaking after only three trips, I’m very disappointed in the durability of these products, especially considering the price.

NOBL offered me a $40 account credit to “make things right,” but I declined it. A store credit isn’t useful to me when I no longer feel confident purchasing another product from the company.

I purchased the full bundle expecting durable luggage backed by the warranty they advertise. Instead, I now have two damaged suitcases after only a handful of uses, and neither issue is covered. For the amount of money I spent, this has been incredibly disappointing and feels like a waste of money.

7 September 2026
Unprompted review
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Reply from Nobltravel

Hi Jeanndallen,

Thank you for taking the time to walk us through your full experience with both pieces of luggage. We appreciate the detail you've shared and want to make sure this gets the thorough attention it deserves.

We can see an exchange has already been approved and is currently underway for the carry-on. We would like to take another look at the situation with your large suitcase's top pocket as well. Brody, our Customer Success Manager, will be reaching out directly to review the full case and discuss what additional options may be available to address this to your satisfaction.

Best regards,
NOBL

Rated 5 out of 5 stars

Great product

Great product. Love the high quality look and feel. First time I used it I made the mistake of checking it on plane and it got scratched and dented.
Contacted customer support and they were great and sent a replacement. Now I know how to treat it I’ve had no issues.

17 June 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi David,

We’re glad you’re enjoying the quality and feel of your NOBL luggage. It’s great to hear our support team could arrange a replacement and that your new piece has been performing well. Thank you for sharing your experience!

Best regards,
NOBL

Rated 3 out of 5 stars

Ordered the Labor Day bundle

Ordered the Labor Day bundle. Have not used it yet but it looks nice and has great features. However the "Carry on" is too big according to airline standards. I have not received the tracker or the app. Both are part of the bundle or a free gift. How do l contact Nobl about these issues? Also rather annoying that l received Seven emails requesting a review.

4 September 2026
Unprompted review
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Reply from Nobltravel

Hi Donna,

Thank you for sharing your feedback. We’re pleased that Brody was able to personally reach out to you and assist with the outstanding issues regarding your bundle, tracker, and app.

We also appreciate your feedback regarding the carry-on size and the number of review emails you received. We’ll share this feedback with the appropriate teams as we continue working to improve both our products and customer communications.

Thank you for giving us the opportunity to make things right.

Regards,
NOBL

Rated 5 out of 5 stars

i love my Nobl luggage!

i love my Nobl luggage!! It was easy to order, came on time and very well built. My favorite is the carry-on with the cup holder and speial compartment for my laptop. It has a place where you can put a battery and recharge your phone or tablet or whatever, i haven't used that but it is available. Comes in so many colors! I have the complete set.

15 March 2026
Unprompted review
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Reply from Nobltravel

Hi Donna,

We’re delighted to hear you love your complete NOBL set! It’s wonderful to know your order arrived on time and that you’re enjoying the carry-on’s laptop compartment, cup holder, and charging feature. Thank you for sharing your experience!

Best regards,
NOBL

Rated 1 out of 5 stars

I am trying to process a return for a luggage set

I am trying to process a return for a UNUSED items and the email has been shut down with the message “ We’ve moved away from email support and this inbox is no longer monitored or answered.” It then refers me to the Chatbot. The site Chatbot says it can not start the return as it’s been delivered. There is no public return address anywhere online. I can not even process a return for almost $1k in products. The reviews on Instagram the Better Business Bureau are horrible and state that returns are virtually impossible. I’m incredibly frustrated and upset. This company is a scam.

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Keenyah,

Thank you for reaching out about this. We can see you've already been in touch with our team regarding the return window and the AirTag subscription, and we want to make sure both matters are given a proper, thorough review rather than left as is.

Brody, our Customer Success Manager, will be reaching out directly to go over your case and work with you toward a resolution.

Best regards,
NOBL

Rated 5 out of 5 stars

Their carry on suitcase is awesome

Their carry on suitcase is awesome - my family has 3 of them. what I hate and why they lost 2 stars are HIDDEN subscriptions for an inferior version of an apple tag. I thought I was requesting it free (it was an offer) then 2 weeks later they charged me $139 - it is a hidden con.

Edit: They rectified the issue with the unexpected charge and I go back to being a very happy client of both their carry-on suitecase and their customer service.

30 April 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Marc,

We’re glad to hear your carry-on suitcases have been a great fit for your family. We’re also pleased that our team was able to resolve the unexpected charge and restore your confidence in NOBL. Thank you for giving us the opportunity to make things right.

Best regards,
NOBL

Rated 5 out of 5 stars

Excellent Customer Service

I initially received my first carry-on luggage early this year. I ordered it because I wanted a nice and very useful carry-on and I was really impressed with the quality and the look. Unfortunately, it got broken on my first trip (cup holder broke). I contacted Nobl and the customer service (at that time) wasn't very helpful. The cup holder was not under warranty and I could not even ordered a spare cup holder to replace the broken one...about two months ago, I was contacted by Leslie from Nobl Customer Service and I explained exactly what happened and she took excellent care of my case. She looked into it and kept me informed throughout the entire process and at the end the situation was entirely resolved to my entire satisfaction. So kudos to Leslie and thanks again.

15 September 2026
Unprompted review
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Reply from Nobltravel

Hi Louis,

We’re delighted to hear Leslie provided attentive support and followed through until your concern was fully resolved. We’re glad you’re satisfied with the outcome and appreciate you recognizing her dedication. Thank you for giving NOBL the opportunity to assist you.

Best regards,
NOBL

Rated 1 out of 5 stars

WARNING: This has possibly been the worst buying…

This has possibly been the worst buying experience I have ever had. NOBL first sent me the wrong product. After I returned it, I received only part of the correct order, and the remaining item has never arrived.

I made repeated attempts to resolve the problem, but could not get anyone to take ownership or provide active tracking, a firm shipping date, or a refund. In the middle of an existing email exchange, NOBL announced that it was discontinuing email support and directed me to an automated system that did not resolve the issue.

I have now been forced to file complaints with the Better Business Bureau and the Nevada Attorney General’s consumer-protection office simply to get the product I purchased or a refund.

NOBL could improve by providing accessible human support, assigning one person to unresolved orders, communicating honestly about inventory and fulfillment, and promptly refunding customers when it cannot deliver what was purchased.

2 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Joseph,

Thank you for sharing your detailed feedback. We’re pleased that you were able to speak with Brody and Grace, our Customer Success Managers, and that they were able to personally take ownership of your case and get the outstanding issues resolved.

We also appreciate your feedback regarding fulfillment, inventory communication, and having a dedicated point of contact for unresolved orders. We’re actively working to improve these areas and provide a smoother experience for our customers.

Thank you again for giving us the opportunity to make things right.

Regards,
NOBL

Rated 5 out of 5 stars

I purchaseBEST LUGGAGE I’VE EVER PURCHASED—GAME CHANGER!d three pieces of this…

I purchased three pieces of this luggage, the Weekender, Carry-On, and Check-In,for a month-long adventure through Europe, Morocco, and South Africa, and I can honestly say this luggage exceeded my expectations!

From the moment I started traveling, I knew I had made the right choice. It’s lightweight, incredibly spacious, durable, and the wheels are BEYOND AMAZING! 🙌🏽

I put these bags to the ultimate test by rolling them over cobblestone streets in Europe, up and down hills, through airports, hotels, and countless streets and they handled it all with ease. No struggling, no fighting with the luggage, and no worrying about whether the wheels would hold up. They rolled beautifully!

And the Weekender? AMAZING! 😍 It holds an unbelievable amount in such a compact space. I especially love the separate bottom compartment, which is perfect for shoes or anything else you want to keep organized and separate from your clothing.

But one of my favorite features is the latch locking system. It’s incredibly easy to use, feels extremely secure, and gives me peace of mind while traveling.

After a month of serious international travel, I can confidently say:

This luggage didn’t just come along for the trip—it made the trip easier! 🌍✈️

If you’re looking for luggage that is lightweight, spacious, durable, easy to maneuver, and built for real travel—BUY THIS LUGGAGE.

You will NOT regret it! 🧳❤️

17 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Robert,

We’re thrilled to hear your NOBL luggage made your month-long adventure through Europe, Morocco, and South Africa easier. It’s wonderful to know the wheels handled every surface smoothly and that you loved the Weekender’s separate shoe compartment and secure latch system. Thank you for sharing such an enthusiastic review!

Best regards,
NOBL

Rated 4 out of 5 stars

It’s a great suitcase

It’s a great suitcase, nice and roomy, but we had a problem with the wheel check in suitcase. Leslie was able to take care of sending me a new suitcase because they did not have the right wheel available. Thank you Leslie for Great Service and staying on top the wheel problem!

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Denise,

We’re glad you’re enjoying the spacious design of your NOBL suitcase. It’s wonderful to hear Leslie stayed on top of the wheel issue and arranged a replacement when the right part wasn’t available. Thank you for recognizing her excellent service!

Best regards,
NOBL

Rated 1 out of 5 stars

Buyer Beware of Measurements!

Buyer Beware. While the bag has great features you run a big gamble if you, like me, do not check bags. One description for the carry-on indicates these measurements: 22x14x9 which is perfect. If you scroll down on the page you see a different measurement, for the same carry-on: 23.43x15.55x9.45. These dimensions are not acceptable and are disallowed by most international flight carriers. If you travel internationally with carry-on only, this bag will get checked because of the size. Kind of deceptive on NOBL's part.

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi M. Ferreira,

Thank you for pointing out the discrepancy in the listed measurements. Our carry-on is designed to meet standard carry-on size requirements, and we want to make sure you have accurate, clear sizing information, especially for international travel where limits can vary.

Please send over your order details, and Brody, our Customer Success Manager, will personally clarify the correct dimensions and address your concerns. You can also reach him directly at Brody@nobltravel.com.

Best regards,
NOBL

Rated 1 out of 5 stars

Nobl warranty is useless

I ordered my luggage from Nobl and was excited to use it for my next vacation. I went to Prague and Budapest in August 2026. When I collected my luggage in Prague, there was a dent in the corner of one of the 28" checked suitcases. This made locking it a bit tricky. When I got home I called Nobl and delt with their AI. Since that could not resolve the issue I was transferred to a live person and was told that they would instruct me on how to contact the airlines and how to word the claim if that was necessary. The Nobl warranty states that there is a lifetime warranty on the product. One of the categories that is covered was the "Structural defects that compromise the integrity or functionality of the luggage." I explained the situation and all that I was offered initially was a $50 online credit. The person said it was an airline issue. I quoted the warranty to them and they raised the online credit to $100. One of the main reasons I initially bought the luggage was the warranty. I did not take the offer. Also, the timelines for filing a claim are not clearly stated. I was not provided any help with how to contact the airline and language to use. The representative was fairly condescending during our phone call, like she could not be bothered. I will not be buying from this company again based on this experience.

21 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi David,

Thank you for the detailed account of your experience. We want to make sure the structural damage to your suitcase is reviewed properly against the warranty terms rather than settled with a quick credit offer.

Please send over your order details, and Grace, our Customer Success Manager, will personally take another look at your case and work with you toward a fair resolution. You can also reach her directly at Grace@nobltravel.com.

Best regards,
NOBL

Rated 1 out of 5 stars

I would not recommend buying anything…

I would not recommend buying anything from this company. I bought a set of luggage for my husband for his birthday. It included a check-in bag, a carry on bag, an overnight bag, a water bottle, a luggage rage, a tracker, bag protectors and packing cubes. They only delivered the check-in bag even though they sent me an email saying they delivered almost all of it. Trying to get it resolved was a nightmare because they have no phone number you can call. You have to do everything on line and it's an AI application. When I finally was able to chat to someone named James, I had to repeat everything I said in the AI chat. Everything he said he would do, he did not. I'm trying to return the check in bag and get a refund for everything, I cannot seem to do. I submitted a dispute with the credit card company for the charge and the next day they charged me for a service I didn't approve. So I had to do a second dispute. My recommendation stay as far away from this company as you can. I'm putting a complaint in with the BBB and the Attorney General.

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Sunshine,

Thank you for taking the time to share the details of your experience with us.

Please share your order number and the email tied to your purchase so our dedicated Customer Success Manager can reach out to you personally and take this over from here. He'll look closely into your order, review the items included, go over the return and refund request on the check-in bag, and look into the additional charge you mentioned, working with you toward a full resolution. You can reach out to him directly at Brody@nobltravel.com.

Thank you for your patience while we get this sorted out.

Best regards,
NOBL

Rated 4 out of 5 stars

The color sold me…

I am enjoying the carry on luggage that I purchased. I only wish the strap was a little more flexible to secure items. Over all it’s great and rolls smoothly! I get alot of compliments on the lavender color! Def looking to secure the larger piece but I don’t like checking my bags 😭

23 November 2025
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Divine DivaLiya,

Lavender that turns heads and wheels that glide smoothly sounds like a great combination. We also appreciate your note about the strap and are glad the carry on has been such a good fit overall.

Regards,
NOBL

Rated 5 out of 5 stars

Hands down the best luggage out there!

Hands down the best luggage out there!! So easy to maneuver through airports! I’ve tried them all - Beis, Delsey Paris, etc - and would pick Nobl every single time!! I get so many compliments from airline personnel on my pink Nobl - I’d love to get the yellow, or the light blue…!!!

15 September 2026
Unprompted review
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Reply from Nobltravel

Hi Kathryn,

Your pink NOBL turning heads with airline crews is quite a compliment. We love that the effortless maneuvering keeps making it your choice after trying so many others.

Regards,
NOBL

Rated 5 out of 5 stars

I love all Nobl products

I love all Nobl products. I have the Carry on, the 24 inch Check in and the 28 inch Check in. In addition, I have the Weekender, the packing cubes, the water bottle, 2 of the vacuum travel bags, the luggage tag all in Lavender color. I’m awaiting the Vegan Utility Bag. Nobl is the best when it comes to traveling

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Anita,

Your lavender NOBL collection sounds incredible. We love that so many pieces have become part of your travel routine, and the Vegan Utility Bag will be a great addition.

Regards,
NOBL

Rated 5 out of 5 stars

Nothing beat NOBL

In all my years of traveling and all the luggage I’ve had nothing can beat the Noble carry-on. From now on my travel accessories will be the noble and a backpack and that’s it. The quality of the product is wonderful and I’m looking forward to getting a lot of use out of it over the next 20 years or so.

4 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Rod,

That is high praise from a seasoned traveler. We love that your NOBL carry on has earned such a permanent place in your travel routine.

Regards,
NOBL

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