Noctivio Reviews 206

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I purchased this product and received it without any issues May, June, July and August, 2025. Liked the product just fine. Then it stopped coming. Suddenly February, 2026 I get a months supply.... See more

Rated 5 out of 5 stars

The mouth tape is an answer to a long time problem That I just recently recognized and tried to fix. Diagnosed with sleep apnea 25 years ago, I didn't realize that mouth breathing was such a problem... See more

Rated 5 out of 5 stars

I have a phone app that records my breathing disturbances in my sleeping hours. When I wear Noctivio tape, my breathing disturbances go down form elevated to Not elevated! This is a great improvement... See more

Rated 5 out of 5 stars

I've tried numerous types of products to reduce my snoring while sleeping and dry mouth in the morning. Before I bought one of those noisy and bulky sleep apnea machines, I decided to give one more pr... See more

Company details

  1. Wellness Programme

Written by the company

Give yourself the gift of better sleep. At Noctivio, your satisfaction and sleep quality are our top priorities. We're confident that our products will transform your nights and brighten your days.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have sleep apnea and snoring issues

I have sleep apnea and snoring issues. I wake up multiple times during the night (I have a sleep number bed that tracks this). I had a C-PAP machine for a while but the bulk and noise kept me awake and I usually didn't fall asleep until I threw the mask in the floor. Since using Noctivio I am sleeping deeper and longer. My husband says I am not making any noise at all during the night. I highly recommend this product.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

DECEPTIVE ADVERTISING

I watched an ad for Noctivio mouth tape. Saw it had a satisfaction guarantee. I ordered several months worth since the ad offered a discount. I tried the tape, it hurt my lips. When I tried to return it, they hold me they only return damaged, list in transit or defective due to sanitary purposes. VERY DECEPTIVE ADVERTISING!!!!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

THANKS A LOT NOCTIVIO!!!

Hi everybody! When I first ordered these mouth tapes, I was skeptical.
By now, after 6 months, I am so happy and convinced, that I reordered.
Suffering from sleeping apnea and using a CPAP machine for at least 20 years, my mouth was so dry that I was not even able to sleep at moments. After using so many products to try to settle the problem without any success, I was desesperate! I tried Mouth Tape by Noctivio and BINGO!!! Complete sleeping nights. More than that, my apnea episodes literally diminished, if not disappeared totally. I wake up now in the morning, full of energy and without this problematic dry mouth!
Almost a miracle! Perhaps, but this is a true story!
Thanks a lot Noctivio!

7 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammers all the way …

I had a similar experience as others who left one star reviews. There was no way to decline the extra offers and no Review Your Order screen. Consequently, I paid not only for the single pack (which was the only thing I wanted), but also for the the 3-pack, and the nasal strips.
In addition, their"guarantee" only covers loss or damage, but not customer satisfaction.
Apparently the mouth tape doesn't work as advertised or they wouldn't be dumping inventory on unsuspecting customers and not guaranteeing customer satisfaction.
I emailed them to cancel my entire order and refund my money, but they replied that it had already been "dispatched." However, the next day I received an email stating that the order had been placed and a label created, but Not that the order had been shipped.
In their reply they also stated that they can't accept returns due to "health and safety reasons." HOW is it a health &/or safety issue if the entire package is not opened?
I'm heading over to the Better Business Bureau website now to give them an earful about this SCAM company.

In a reply from the company based on this review, the company said that there was a "clear option" to say "No Thanks" at checkout. This was definitely NOT the case.
The company also said that orders are "shipped out as quickly as possible". According to the tracking information, the label was created immediately upon order, but not "Picked Up by Shipping Partner" until 3 days later, and not received at the USPS until 3 days after that.
Moreover, the company stated that "had we been contacted before the dispatch, we certainly could have updated or amended your order before it was shipped out." However, in their reply to my original email to cancel my order (same day as order was placed), company stated that the order had "already been dispatched."

What was Not addressed was that they offer no guarantee of customer satisfaction, nor how returning an unopened package was a health and safety issue.

I stand by my review of Noctivio as a Scam.

7 October 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hey Barbara,

Mike here, founder of Noctivio. I’m really sorry to hear about the experience you've had with your order.

Please send us an email with your order number and I'll make this right.

I'd also like to clarify that we have a clear option to decline any additional offers at checkout with a separate 'No Thanks' button. It sounds like this wasn't as apparent as it should be, and I'm going to take a close look at how we can make this clearer.

Regarding your order, all orders are shipped out as quickly as possible from our warehouse, and tracking information is sent out shortly thereafter. This process is quite standard to ensure fast service.

However, had we been contacted before the dispatch, we certainly could have updated or amended your order before it was shipped out.

Best,

Mike

Rated 1 out of 5 stars

I agree with these recent reviews,

I agree with these recent reviews,

Website has no provision for cancelling unwanted merchandise before it was shipped that was never ordered.

R See
3 days ago
DO NOT order from this company
DO NOT order from this company. It is a total scam.
I ordered one month supply and they added on items that I didn’t request. You have been warned!

Judith Dorsey
2 days ago
I am so fed up with fraud. I did not ask for these. I received. The pkg didn’t have the name on it. I returned it unopened!!! I won’t accept anything I have not ordered.

8 October 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi John,

Mike here. I'm really sorry to hear about your recent experience. I've just sent you an email and would greatly appreciate if you could check when you have a minute.

Cheers,
Mike

Rated 1 out of 5 stars

I am so fed up with fraud

I am so fed up with fraud. I did not ask for these. I received. The pkg didn’t have the name on it. I returned it unopened!!! I won’t accept anything I have not ordered.

7 October 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Judith,

Are you sure you placed an order from Noctivio? I don't see you on our records.

Could you please send us an email at contact@noctivio.com so I can personally check and rectify the situation?

Thanks.

Mike

Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. It is a total scam.
I ordered one month supply and they added on items that I didn’t request. You have been warned!

5 October 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi R,

Mike here, founder of Noctivio.

We take accusations of being a scam very seriously, and I personally ensure our processes are transparent and fair.

It sounds like there may have been a misunderstanding with your order. I invite you to contact me directly at support@noctivio.com so I can address your concerns and correct any issues immediately.

Looking forward to hearing from you and resolving this matter.

Best,

Mike

Rated 1 out of 5 stars

A Grift

A Grift. The product may or may not be useful, but the website automatically upsells your order to multiple months and also automatically and instantaneously confirms your order, before asking you to do so or giving you the choice not to confirm.

And the site has no option to cancel the order, while ignoring repeated emails to do so.

I eventually had to cancel through my credit card company.

7 October 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi George,

Mike here from Noctivio.

I'm sorry to hear about your experience. To clarify, our checkout process includes a large, blue confirmation button that must be explicitly clicked to finalize any order.

We also provide a clear summary of your order before payment is processed, ensuring you have full control over what you’re purchasing.

For additional savings, we do offer further discounted rates on bundled items after initial purchase, which you can opt into or decline using a dedicated 'No Thanks' button.

If there’s been a misunderstanding or if you wish to modify your order, we encourage customers to contact us immediately. We are always here to help rectify any issues before orders are dispatched.

If you still have concerns please email us at contact@noctivio.com and I'll personally ensure your matter is resolved.

Thanks for your feedback.

Best,

Mike

Rated 1 out of 5 stars

Do not order this

Scam site prompting more than you ordered. $45 turned into $159 with no way to cancel; no number to call them.

5 October 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Amy,

Mike here from Noctivio.

I'm sorry to hear about your experience. Could you please email me at contact@noctivio.com with your order number so I can personally verify your order details?

Thanks,

Mike

Rated 5 out of 5 stars

I had tried all the sleep apnea gear and gave up.

I had tried all the sleep apnea gear years ago and given up. It was too much crap. Then my heart started having irregular heart beats and the cardiologist said sleep apnea was the root of the problem. He suggested I look for alternative methods that would help me. I tried just one months worth to get started and couldn't believe the difference!! My heart issue is almost completely gone and I feel so much more rested. This product works for me. Try it yourself and see. You won't be disappointed.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding mouth tape

Outstanding mouth tape. First I wanted to buy an eightsleep bed on finance but designed to get this first. OMG what a good decision! I literally slept better right on the first night and have increased my oura sleep score from 74 on average to 92 now over the last 3 weeks!

HIGHLY recommended!

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Not breathable

The tape did not work in the manner the company claimed it would. I couldn't breathe through the tape at all when my nasal passages were blocked. No refunds accepted either.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Not comfortable , not effective for…

This product is not effective least for me or my husband. We asked for a refund and was told they do not accept returns for sanitation reasons (?) so I’m out 25.00 and luckily cancelled before auto shipment. Company does not tell you when ordering that returns/refunds are NOT allowed.

10 September 2024
Unprompted review
Rated 4 out of 5 stars

No more naps!…

Reasonably priced product that does seem to make a difference. I’ve noticed more energy clearly and don’t really need my after lunch nap anymore just one week after starting! Thank you!

6 September 2024
Unprompted review

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