Nodax UK Ltd Reviews 

328
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely brilliant service and a fantastic bed! Ordered on Thursday evening, and the very next morning a really nice chap, Damian, called to arrange delivery. To my surprise, he delivered i... See more

Company replied

Rated 5 out of 5 stars

Incredible service as always by Nodax! I don’t normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... See more

Company replied

Rated 5 out of 5 stars

The beds from Nodax are excellent. I had a double for about 12 years and I moved alot. It always stayed completely stable and in perfect condition, and was very easy to take down and put up. I then bo... See more

Rated 5 out of 5 stars

We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... See more

Company replied

Company details

  1. Furniture Manufacturer
  2. Bed shop
  3. Bedroom furniture shop
  4. Home Furniture Shop

Written by the company

At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, thank you

Very pleasant and helpful. Item arrived when promised
though it would have been good if the delivery company DX could have narrowed down the arrival window to less than 10 hours, a lot of unnecessary time was spent waiting around.

2 January 2025
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Hello,

Thank you so much for your kind feedback! We're delighted to hear that you had a pleasant experience and that your item arrived on time. We appreciate your suggestion regarding the delivery window, and we understand how waiting for an extended period can be inconvenient. We’ll pass your feedback along to the delivery company in hopes that they can improve the delivery window in the future.

We hope you enjoy your new bed!

Kind regards,
Nikola

Rated 5 out of 5 stars

Great bed at a great price and…

Great bed at a great price and delivered quickly. They even called before delivery to ensure we’d chosen the correct size. Would highly recommend them.

2 January 2025
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Reply from Nodax UK Ltd

Dear John,

Thank you for your fantastic feedback! We're so glad that you highly recommend us and that you were pleased with the bed price and delivery.

We like to make sure that all our customers are happy with the product they have chosen and that the product they need is correct, as we have many different bed frame sizes!

Thank you again for your review, and we hope you enjoy your new bed! If you have any questions about your new bed frame, please don't hesitate to contact us.

Kind regards,
Nikola
Nodax Uk Ltd


Rated 5 out of 5 stars

Fabulous quality and delivered quickly

Fabulous quality and delivered quickly. Very happy with the bed.

26 December 2024
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Reply from Nodax UK Ltd

Dear Jo,

Thank you very much for your great review it is much appreciated!

We're very glad that you are very happy with your bed. It's great to know that you appreciate the quality of our beds and how speedy the delivery is!

Thank you again for your kind words, we hope you enjoy your new bed, and if there is anything we can assist with further please let us know.

Kindest regards,
Nikola
Nodax Uk Ltd

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect bed! I shopped around for while and then discovered Nodax online. The whole process was excellent. I can honestly say it’s the best customer service I have ever received. The staff were so kind and I was given regular updates with great communication. My bed was made to order.
Delivered and built by Damian. I would highly recommend this company and the beds. The quality is amazing. I am so pleased with the bed! Definitely get your furniture from Nodax and support such a great business.

19 November 2024
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Emily,

Thank you for your kind words, our small family business thrives upon customer service and we are glad our customers are happy with this.

We're very delighted that you have had a great experience with the delivery, build and quality of the bed! Our furniture is made of amazing quality wood set to a high standard in order to satisfy our customers.

Thank you again for a great review and we hope you enjoy your new bed!

Kindest regards,
Nikola
Nodax Uk Ltd

Rated 5 out of 5 stars

Damian @ NODAX could not have been more…

Damian @ NODAX could not have been more helpful in arranging a suitable delivery date and liaising with ourselves and the delivery courier on the day
In terms of the Double Bed that was ordered it was of good quality and robustly constructed, whilst being simple to assemble.
I fully recommend this supplier to anyone.
Thank you Simon

18 December 2024
Unprompted review
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Reply from Nodax UK Ltd

Dear Simon,

Thank you so much for your wonderful feedback! We’re delighted to hear that Damian was able to assist you with arranging a suitable delivery date and keeping everything on track with the courier.

It’s great to know that you’re happy with the quality and sturdiness of the bed, as well as how easy it was to assemble. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Thank you again for choosing us, and we look forward to serving you in the future!

Best regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Good quality bed

Good quality bed, which was easy to assemble. Excellent customer service, would definitely recommend them.

29 December 2024
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Reply from Nodax UK Ltd

Dear Mrs L O'hanlon,

Thank you so much for your kind words! We're thrilled to hear that you found the bed to be of good quality and easy to assemble. Providing excellent customer service is very important to us, so your feedback means a lot. We truly appreciate your recommendation and look forward to serving you again in the future!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Ordered a bed a year or so ago and was…

Ordered a bed a year or so ago and was very pleased with the service and quality of the bed. So when it was time to order a new bed for our daughter we went back to Nodax. Bed arrived next day just like before and we're very pleased with the look and quality! Daughter loves it!! Was very easy to put together and quicker than the last bed we bought previously, as they now use a rachet tool instead of the allen key. I'm quite impressed with the rachet, as there's many jobs I can use it for. Whereas the allen key would have gone in the bin just like the last one after using it once to build the bed.

6 December 2024
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Robert,

Thank you so much for your kind words and for choosing Nodax again! We’re thrilled that you’re happy with the quality and service, and it’s wonderful to hear your daughter loves her new bed.

We recently upgraded to the ratchet tool specifically to make assembly easier and quicker for our customers, so we’re delighted to know it made a difference for you. It’s always great to hear feedback like this - it motivates us to keep improving! It is also great to know the racket will come in handy for other jobs too!

Thank you again for your support, and we’re here if you need anything in the future. Enjoy the new bed!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

lovely wood

10/10 fast honest

23 November 2024
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Reply from Nodax UK Ltd

Dear Jane,

Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with the quality of the wood and our service. Your kind words mean a lot to us—thank you for choosing us!
It means a lot to us that you took the time to share your experience—thank you for your support!

If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Rated 1 out of 5 stars

The bed was scratched in one visible…

The bed was scratched in one visible area and there was a visible indent in another visible part. On the whole the bed would be good and solid but they packed it like that as there were no signs of damage on the boxes when delivered. Disappointing.

17 November 2024
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Reply from Nodax UK Ltd

Dear Elena,

Thank you for your feedback, and we’re truly sorry to hear about the issues with your bed. While we’re glad you find the bed to be solid overall, it’s disappointing to know there were visible imperfections. This certainly isn’t the standard we aim for, and we’ll take your comments on board to improve our quality checks. Please don’t hesitate to reach out to our customer service team and send us the photos of the problem so we can assist you further.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Excellent communication from Nodax…

Excellent communication from Nodax throughout the process. The bed is now up and looks great. It's strong and sturdy and as a small double makes the small room it is in look like a proper double room

20 November 2024
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Reply from Nodax UK Ltd

Dear Mrs Laura,

Thank you for your wonderful feedback! We’re thrilled to hear that the bed not only looks great but also adds to the feel of your room. It’s great to know you found our communication helpful throughout the process. If you need any assistance in the future, we’re always here to help. Enjoy your new bed!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Great bed and customer service

Really solid well made bed and great customer service and communication from Magda. I accidentally put the wrong delivery address on the order, but I emailed Nodax to please amend it and Magda responded straight away with confirmation of the new delivery address. In the world of faceless online companies that do not respond to emails it is refreshing to use a small company who offer good customer service. The bed is really well priced too!

13 November 2024
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Reply from Nodax UK Ltd

Dear Andrew,

Thank you so much for your thoughtful review! We're delighted to hear you’re happy with the bed's quality and found it to be a great value. It’s wonderful to know Magda and the team could assist you promptly with the delivery address issue—your kind words about our customer service mean a lot to us. If you need anything in the future, don’t hesitate to get in touch. Enjoy your new bed!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Very easy to put together

I bought the super king, it was very easy to put together, I did this alone and managed fine. Solid sturdy bed. If buying a super king or king size make sure they send extra washers. Couple of washers missing but they sent some out in the post.

Very happy with my bed

29 October 2024
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Reply from Nodax UK Ltd

Dear Miss Aicha,

Thank you for your review! We’re so glad to hear you’re happy with your super king bed and found it easy to assemble, even on your own! It’s great to know the bed feels solid and sturdy. We appreciate your patience with the missing washers, and we’re pleased we could quickly resolve that for you. Thank you for choosing us, and we hope you enjoy your bed for years to come!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Superb company

Superb company. I have purchased 4 orders with Nodax and they are superb. Quality of items are outstanding and the aftercare cannot be faulted. Damian and the entire team could not do enough to ensure our purchase end to end was seamless and we would not consider shopping anywhere else. Many thanks Nodax. Elaine

7 November 2024
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Elaine,

Thank you so much for your kind words, Elaine! We’re thrilled to hear that you’ve had such a positive experience with Nodax and that the quality of our items and aftercare has impressed you. Damian and our entire team are so pleased to know they’ve made your shopping experience seamless. We truly appreciate your loyalty and look forward to assisting you again in the future. Many thanks for your continued support!

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Happy customer 😊

Not disappointed with this bed at all! Ordered the Aurora king size in Oak and it’s beautiful. Very happy with the quality of the wood and how easy it was to put together.

23 October 2024
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Reply from Nodax UK Ltd

Dear Abbey,

Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your Aurora king-size bed in oak. It’s great to know you found the quality of the wood excellent and the assembly process easy. We’re glad it’s been a positive experience for you!

If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Rated 4 out of 5 stars

Easy assembled sturdy bed

Delivery was relatively quick and the bed was so easy to assemble, but at the same time made from good quality material and sturdy.

23 October 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Andy,

Thank you for sharing your feedback! It’s great to hear that the delivery was quick and the bed was easy to assemble. The fact that it’s sturdy and made from good quality material is definitely a bonus!

If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Rated 4 out of 5 stars

Good service Delivery was fast and…

Good service Delivery was fast and friendly. Bed frame was easy to ensemble. Friendly and eco package. Bed seams fine may be one of negatives for my point of view is that the heathers gap is to big and the pillows falls from the bed. We got the extra space for under is well
Made and useful. Just need to have some time to see the strength of the bed. For now all is good.

21 October 2024
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Reply from Nodax UK Ltd

Dear Jorge,

Thank you for your feedback! We're glad to hear you enjoyed the fast and friendly delivery and the eco-friendly packaging. It's great that the bed frame was easy to assemble and that the under-bed storage is practical. We appreciate your note on the headboard gap and will pass this along to our product team. Thank you again for choosing us, and we hope your bed continues to meet your expectations!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Very pleased with order

Very pleased with my order. I noticed an error on delivery address after placing, emailed customer services and had a reply within minutes. Decent quality for flat pack furniture and good value for money.

13 October 2024
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Reply from Nodax UK Ltd

Dear Mr Holden,

Thank you so much for your feedback! We’re thrilled to hear you’re pleased with your order. Our customer service team strives to respond promptly, and we’re glad we could help with the delivery address issue. Enjoy your new furniture, and thank you for choosing us!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Would recommend!

Excellent quality and friendly business. I appreciated our interaction.

8 October 2024
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Reply from Nodax UK Ltd

Dear Ioanna,

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the excellent quality of our products and that you had a positive experience with our business. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

The bed frame was of high quality

The bed frame was of high quality. Got a call from the company when I ordered it to make sure I am aware of the size of the bed (European size). Happy I ordered it along with mattress from the same company. No issue with my delivery at all everything went as planned and the delivery guys were great too.

7 October 2024
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Reply from Nodax UK Ltd

Dear Mary,

Thank you for your excellent feedback! We're delighted to hear that you're pleased with the quality of the bed frame and that our team reached out to confirm the size, ensuring everything met your expectations. We're also happy the delivery process went smoothly, and our team provided great service.

We truly appreciate your trust in ordering both the bed frame and mattress from us. Feel free to reach out if you need further assistance—we’re always here to help!

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Quick delivery and good communication

Quick delivery and good communication. The bed is sturdy and fairly easy to assemble. This is our second bed from Nodax; the first one has proved sturdy and durable for our adult son, and we have therefore bought the second one for our teenage daughter.

6 October 2024
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Reply from Nodax UK Ltd

Dear Mette,

Thank you for your continued support and for sharing your experience! We’re thrilled to hear that our beds' quick delivery, communication, and quality met your expectations once again. It's lovely to know that the first bed has been sturdy and durable for your son, and we're confident the second one will be just as reliable for your daughter. If you need further assistance, feel free to contact our customer service team.

Kind regards,
Magda
Nodax UK Ltd

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