nodbeauty Reviews 

258
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, often highlighting luxury items and specific beauty essentials like eyebrow kits and Project Lip products, noting their exceptional value. Delivery is frequently described as super quick and well-packaged. The staff, including a team member and her team, are consistently described as generous, knowledgeable, kind, and helpful, making the purchasing experience pleasant. However, some people were dissatisfied with order fulfillment, reporting unreceived items, significant delays, and issues with dispatch communication.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and eagerness to re-order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick delivery... See more

Quality

Customers consistently report positive experiences with product quality, describing items as "fab," "divine,"... See more

Staff

Users describe positive interactions with staff, consistently praising their kindness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 mystery boxes 1 small and 1 medium, Firstly the girls at nods are absolutely wonderful, thus is a legit company as I’ve been buying from for 2 years and sometimes there’s delays however... See more

Company replied

Rated 5 out of 5 stars

I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinel... See more

Company replied

Rated 5 out of 5 stars

Delivery was super quick via Royal Mail, and Nodbeauty have such high-quality items! I decided to pick individual products instead of their beauty boxes this time, and was pleasantly surprised to rece... See more

Company replied

Rated 5 out of 5 stars

I have purchased many products on many different occasions from nodbeauty via whatnot and they are incredible. Nod and Nic are sellers knowledgeable about all of their products, offer advice and tips... See more

Company replied


Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Cosmetics and Perfumes Supplier
  4. Skin care clinic

Written by the company

We are NODBEAUTY the best destination for everything beauty. Find luxury viral beauty brands and beauty mystery boxes on the website. We stock the latest new trending beauty products including TikTok viral products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(258)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never a bad word to say…

Stunning box over the moon as always just take a look at the amazing brands you do not get this else where for these prices !! I got lime crime, sweet chef, sundae, silver cloud, revolution,too faced, huda and 3 other brands!!
There’s not one brand that’s the same or one item I wouldn’t use or couldn’t gift if was for a present
The value for money is like no other you need to not think twice I promise you will save yourself so much money and not be disappointed

17 April 2025
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey abbi

Thankyou so much for this amazing review it means the world to us! We are so glad you loved your products

NODBEAUTY

Rated 5 out of 5 stars

Mystery

I wish I could put a photo of what I received. Yet again, Nod you have given me an amazing mystery box. From Charlotte Tillbury’s lip trio to a Sundae watermelon body whip. Also huda beauty lip stick , Revolution shadow palette & Super Dewy blush and a Paradox hair mask!! Thank again. 🤩⭐️

14 April 2025
Unprompted review
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Reply from nodbeauty

Hey Nicola

Thankyou so much for this amazing review it means the world to us! We are so glad you loved your products

NODBEAUTY

Rated 5 out of 5 stars

Wow wow wow!

Wow wow wow!! The lucky bags! I've found my two new favourite products with these lucky bags! The zit zap wand and the revolution pick me up under eye masks!!? 👌👌 Perfect! The lucky bags are a good way to try new products!

30 March 2025
Unprompted review
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Reply from nodbeauty

Hey Chelsea

Thankyou so much for your amazing review! You are so valued to us and we appriciated your support beyond words!

NODBEAUTY

Rated 5 out of 5 stars

Love NODBEAUTY- always deliver amazing…

Love NODBEAUTY- always deliver amazing boxes. The value for money is incredible! Cannot fault them xx

25 March 2025
Unprompted review
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Reply from nodbeauty

Hey!

Thankyou so much gabi for all your support and love you have shown us! It truly means the world to us! We are so glad you loved your goodies!

NODBEAUTY

Rated 5 out of 5 stars

Mystery Beauty Box…

I recently purchased the Mystery Beauty Box from Nodbeauty. The ordering process was great and the team were very helpful and accommodating. I was really pleased with the amount of products and the variation of brands that were included.

25 February 2025
Unprompted review
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Reply from nodbeauty

Hey Anisah

Thankyou for this wonderful review and we are so pleased to hear you loved your beauty box!

This means the world to us to hear your feedback!

We hope you have a wonderful day and thankyou for choosing us to shop with.

NODBEAUTY

Rated 5 out of 5 stars

Ordered from the TikTok shop and have…

Ordered from the TikTok shop and have to say speedy delivery and I absolutely love my order.in the process of adding to my basket to do another order ❤️ 5 stars all round from me ❤️❤️❤️

12 February 2025
Unprompted review
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Reply from nodbeauty

Hey Maria

This has made our day and your support! We are so thankful! 💕💕

I’m so glad you loved your first order and grateful you placed a second! Thankyou for choosing us 💕💕💕

NODBEAUTY

Rated 5 out of 5 stars

In love with my purchase

Sat here writing this review with the Paradox hair mask on which I got in one of my £12.50 mystery boxes (it's worth more than that alone). I've purchased many times and I'm never let down, I love that I can try new things and a fraction of the price. Would highly recommend x

19 February 2025
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hello Claire

We value you so much and appreciate your support from day one! We are glad you love your products! We look forward to seeing you on lives again soon!

NODBEAUTY

Rated 5 out of 5 stars

100% recommended!!

I cannot recommend Nodbeauty enough! The products are absolutely amazing, very fair priced and the beauty boxes are so worth the money. Lots of brands available at the fraction of their rrp! Not to mention Nod and Nic are the best duo and are so lovely and supportive to absolutely everyone. I love receiving my deliveries from them which, might I add, are always quickly dispatched and are always packaged nicely with no problems at all. I always look forward to opening them. Thank you ladies for always cheering me up and will continue to support your small, but mighty, business 🤍

29 January 2025
Unprompted review
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Reply from nodbeauty

Hey Marie!

Thankyou so much for your amazing review you are so valued here and your amazing review Thankyou so much!

NODBEAUTY

Rated 5 out of 5 stars

Incredible beauty dash

Ordered a beauty dash for under £40 as there was a discount code and the products inside were incredible RRP over £120. And highly recommend the mystery boxes as well, specially if you order a medium or large you get to choose a star product and they are incredible choices. I would highly recommend nod beauty. I’ve been using them for four years now and each time they are incredible.
And amazing customer service

23 January 2025
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Reply from nodbeauty

Hey heather!

Thankyou so much for your amazing review and we are so grateful for this!
We value your custom with us and excited to see you again on our next live!

NODBEAUTY

Rated 5 out of 5 stars

Good prices and fast delivery

Ordered truly products on the website came very quickly and very satisfied with the price and products didn’t know this website existed and good prices

1 December 2024
Unprompted review
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Reply from nodbeauty

Hello Alex

Thankyou so much for your review!

We are glad you loved your order

NODBEAUTY

Rated 1 out of 5 stars

I hate having to do this but 59 days and no update

I hate having to do this but I’m honestly just so frustrated. I’ve ordered from you many times and almost every time I’ve had an issue resulting in either not receiving my orders or having them arrive two months late with missing items. Each time I have been given different excuses as to why they’ve not arrived - mainly courier issues. However, tracking back before Nod Beauty, when you were Nod Box, it seemed a lot of people had issues then too, so IF it is courier issues, surely you would have sorted it after many years and complaints.

I’ve contacted you near enough daily but yet I’ve received poor customer service in regard to the lack of ownership, lack of apologies, and just general lack of care.

Had this have been the first time this had happened I’ve had let it slide, however this has happened so many times now that I’ve given up trying any more to get this resolved, hence requesting a charge back (for the second time) from my bank.

I’m sure you will try and remove this review and flag it for fraud (again) - which I know is manual because both me and my partner work in marketing and handle trustpilot daily - just accept the negative reviews and act on them - it’s really not that hard. I’ve seen I’m not the first person to bring this up too. Especially when your fake accounts add two positive reviews each time you get a negative one.

29 November 2024
Unprompted review
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Reply from nodbeauty

Hi Saskia,

We’re truly sorry to hear about your recent experience with us. Please know this is never the level of service we aim to provide, and we completely understand your frustration and disappointment.

We sincerely appreciate your support and for choosing to shop with us, and we’re very sorry that we let you down on this occasion. While we can see that your issue was ultimately resolved, we also recognise how frustrating delays—particularly with couriers—can be. We do our best to resolve these situations quickly, but at times we’re reliant on third-party responses, which can take longer than we would like. For that, we sincerely apologise.

If you ever decide to give us another chance, we’d love the opportunity to make it right for you.

We’d also like to clarify that all our customer reviews are 100% genuine. They are submitted either through a direct email request or by scanning the review card delivered with each order, and go straight to Trustpilot. We’re proud of the feedback we receive, and we take every comment—positive or negative—seriously as we work to improve.

Thank you again for your honest feedback. It truly helps us grow and serve our customers better.

Warm regards,
The NODBEAUTY Team

Rated 5 out of 5 stars

I got 3 of the shopping dash

I got 3 of the shopping dash, communication was spot on, lovely small owned company. She picked out some gorgeous products, it came beautifully packaged. It took a little longer to get it, but that’s due to small company, but trust me, it’s worth the wait. Really happy with my purchases. If you download shop, you can actually track the packages through that. Definitely recommend!!

12 November 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thankyou so much for this amazing review!

This means the world to us!

NODBEAUTY

Rated 5 out of 5 stars

Fantastic products

Fantastic products, amazing friendly staff, would highly recommend!
Ordered a mystery gift bag and it arrived in under a week. Products included are beyond my expectations for the price I paid so I am truly happy with my purchase!

20 November 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

Thankyou for this amazing review!
It means the world to us!

NODBEAUTY

Rated 5 out of 5 stars

I have been using NODBEAUTY now for…

I have been using NODBEAUTY now for years and honestly can’t fault it! What an amazing small business ♥️ amazing products that I wouldn’t be able to afford without NOD 🥺 you are the best

19 November 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

Thankyou for this amazing review!
It means the world to us!

NODBEAUTY

Rated 5 out of 5 stars

Great service

After delays with the carrier I finally have my parcel, I can’t wait to try the products. Great response time from customer service and enjoyed watching my order be packed live :).

2 November 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey Emily!

Oh wow we checked your tracking and your parcel has certainly kept you busy!
We are so glad you have got your items and thankyou for supporting us :)!

NODBEAUTY

Rated 5 out of 5 stars

Love the company and its ethos

Love the company and its ethos! Fab customer service as well and just an all round great company to support!

30 October 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

Thankyou for this amazing review! And your support, it means the world to us :)!

NODBEAUTY

Rated 5 out of 5 stars

Ordered a truly mystery box and the…

Ordered a truly mystery box and the products are absolutely amazing. Definitely recommend ordering from this company. Love love love xx

30 October 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

Thankyou for this amazing review! And your support, it means the world to us :)!

NODBEAUTY

Rated 5 out of 5 stars

Amazing start to finish

Amazing start to finish, she kind, caring. Makes you feel welcome, Listens to her Customers & knows about the items. Definitely a real person as tells you the truth. Not just a much grabber like some bigger brands. And keeps you up to date with your order. Definitely order again.

30 October 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

Thankyou for this amazing review! And your support, it means the world to us :)!

NODBEAUTY

Rated 5 out of 5 stars

Fantastic concept

Fantastic concept!
Great deals! With amazing brands and products! Super fast responses when i was struggling to locate my order!

18 October 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

Thankyou for the amazing review and we are always happy to help and glad you found it :)!

NODBEAUTY

Rated 5 out of 5 stars

I really enjoy watching noddy on her…

I really enjoy watching noddy on her Tik Tok channel with the lives even if I'm not buying anything. The first sweep I brought was brilliant and really good stuff so will buying again when I get paid, you can't get any products for the price they do them for.

3 October 2024
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey!

This means the world to us and we cannot thank you enough for this review

NODBEAUTY

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