Noir & Blanc Reviews 136

Disappointed in the purse. The zipper constantly gets caught on the inner fabric seam every time I close it completely.

Company was excellent handling concerns and answering texts

Beautiful leather. Purse arrived quickly and was even nicer than expected!

Excellent customer service, quickly and efficiently resolved my order issue. Replies were prompt and helpful. Would highly recommended this company- the bags are excellent quality and look far more expensive than they actually are. Thank you for such a positive experience!

Good quality and great colors. Perfect size too, with lots of room.

I like the purse but wish it was a bit larger.
In the future I would add a key fob for ease

I love this bag it’s a perfect size.

I always hesitate to buy from sites I don’t know, but this bag was exactly what I was looking for, so I took a chance. My bags arrived and I couldn’t be more pleased. They truly were exactly what I wanted. There is plenty of room for my phone, wallet, glasses. I kept one and am sharing one with my niece. I am confident she will love it as much as I do.

Not sure if I will receive my order? February 9th received an email thanking me for the order, then nothing!!! Please advise as soon as possible!

I got the wrong bag. But they gave me a store credit and was very happy with that. So bought something else

Quickly delivered. Good quality. Lovely color.

Do not purchase from this company. I've had to file a BBB complaint as well as a fraud claim with my credit card company. They sent me the incorrect bag, they continue to insist I accept an exchange. I've asked to return it multiple times. They refuse to give me the address to return it and have even said if I want to return it I have to pay for international shipping!!! This company won't be in business long with such poor practices. Don't let the same thing happen to you and go buy from a reputable company.

I received my purse and fell in love with it immediately except the side pocket zipper didn’t function correctly. I reached out to customer service. I was immediately helped. They asked for a picture or video to show the defective part, which was reasonable. I was told a replacement would be delivered. Customer service who wrote me back, was very helpful and sincere. It gave me faith a new purse would be delivered soon. I would definitely buy from this company again after my latest experience with customer service.

It was delivered on time, the quality was perfect , and received as shown in description ..
Highly recommended.

I wanted to exchange or do a refund due to the purse being too small. I went back & forth with this company to return it and got the run around, 16 emails in total. Due to their international return facility being closed, it could not be returned So I am stuck with a $85 purse. Very sketchy company...BEWARE

I was so excited to receive this bag just to find out they shipped a completely different bag stating the one I ordered they no longer carry. I'm unhappy with the quality of the bag they sent me as it looks nothing like their website description. I've been trying for 3 days now to return it. The company is constantly pressuring me to exchange my bag instead of return it. When I insisted upon returning this bag as this is not what I ordered they now claim that I will need to self-pay for international postage as their domestic location is no longer accepting returns. I have email evidence of all of this which I have submitted to the Better Business Bureau as well as to by banks fraud center.

I didn’t receive my order!!! I

I was looking for great quality and real leather. I received a bag that was totally crooked and tried to get a refund. They promised to send a replacement bag and after several emails finally received a replacement which is okay. I doubt these are made in the US.