Don’t buy socks from Nologo if you live in the USA. They charge you a shipping fee but don’t tell you that UPS will demand additional fees of almost $50 to deliver to your house. In total, I was... See more
Company replied
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The socks are great. Solid stitching, no issues with the flat toe seams. The biggest issue was the extended time for shipping and delivery. They are coming from a site in Poland and I am on the centra... See more
Company replied
Really nice products, fits well and looks resistent. I removed one star because I waited some days before having an update of the status of my order, hopefully the customer service was responsive and... See more
Great job on your cycling socks, Nologo! As someone who has tried almost every major brand, I can confidently say that your product is incredibly reliable and offers excellent value for money.
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Company details
Written by the company
nologo cycling socks: the synonym of quality, style and comfort. Made with top-grade materials and featuring a clean monochrome aesthetic, our socks embody simplicity and sophistication. All of our products are proudly designed and manufactured in the EU.
Contact info
Przemyslowa 14b, 35-105, Rzeszow, Poland
- shop@nologo.cc
- nologo.cc
3.2
Average
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from nologo cycling socks
We appreciate your kind words! It's fantastic to hear that you're pleased with our sock selection and quality. We're committed to providing the best choices for our customers. If you ever need more cycling essentials, don't hesitate to reach out. Thank you for choosing nologo!
Great socks for cycling with fun…
Great socks for cycling with fun colors. Great service, the socks were shipped out immediately and arrived safely in California in about 1 week.
24 August 2023
Reply from nologo cycling socks
Thank you for your positive feedback! We're delighted to hear that you're enjoying our cycling socks with fun colors and that you had a smooth and swift shipping experience. Your satisfaction is our priority, and we look forward to serving you again in the future. Happy cycling in your nologo socks!
Great quality at a good price point!
15 August 2023
Reply from nologo cycling socks
We're thrilled to hear that you're satisfied with the quality and value of our products. Your feedback is greatly appreciated, and we're committed to providing excellent quality. If you ever need more cycling essentials, we're here for you. Happy riding!
Reply from nologo cycling socks
Thank you for your kind words! We're delighted to hear that you're pleased with the quality of our products and our shipping service. Your satisfaction is our priority, and we appreciate your support. If you have any further needs or questions, please feel free to reach out. Enjoy your nologo socks!
Nice and good quality.
17 August 2023
Reply from nologo cycling socks
We appreciate your brief but positive feedback! Quality is at the core of what we do, and we're thrilled to know you found our products to your satisfaction. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing nologo!
Reply from nologo cycling socks
Thank you for your positive feedback! We're delighted to hear that you received your order quickly and that you're enjoying our socks. Your satisfaction is our priority, and we look forward to serving you again in the future. Enjoy your rides!
The socks are great
The socks are great. Solid stitching, no issues with the flat toe seams. The biggest issue was the extended time for shipping and delivery. They are coming from a site in Poland and I am on the central coast of California. That took over two weeks, most of which was in Eastern Europe. Tighten up on the shipping issues and earn consistent 5-star ratings.
3 August 2023
Reply from nologo cycling socks
Thank you for your feedback and for highlighting the quality of our socks. We truly appreciate your support. Regarding the shipping delay, when your order status shows "Shipped From Poland," it means the shipment has left Poland via air mail. Any subsequent delay is typically due to the processing time required by the national post operator in the destination country, which can vary. To provide a faster option, we also offer courier delivery for those who prefer a quicker delivery service. We apologize for any inconvenience caused by the extended shipping time and hope this alternative option better suits your needs. Your input is important in helping us provide a better experience for our customers. We hope you continue to enjoy our products, and please feel free to reach out if you have any further questions or concerns.
Reply from nologo cycling socks
We're delighted to hear that our socks met your expectations in terms of comfort and length. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything else we can do for you, please don't hesitate to let us know. Happy cycling!
Reply from nologo cycling socks
Dear Christian,
Thank you for your positive feedback! We're pleased to know that you found our products to have a great fit and quality. We're also glad that you had a speedy shipping experience.
Your satisfaction is important to us, and we're here to provide you with the best possible experience.
Reply from nologo cycling socks
Thank you for your kind words! We're thrilled to hear that you had a seamless experience with our product and our shipping service. If you ever need more cycling essentials, we'll be here to assist you. Happy cycling!
Awesome socks 🧦
13 July 2023
Reply from nologo cycling socks
Thank you for the compliment! We're thrilled to hear that you think our socks are awesome. Your feedback is greatly appreciated, and we would love to have you as our valued customer again in the future. If you ever need fresh new socks, please don't hesitate to reach out.
Thanks for the top service.
19 July 2023
Reply from nologo cycling socks
You're very welcome! We're delighted to hear that you're satisfied with our service. Your satisfaction is our priority, and we're here to help whenever you need us. Thank you for choosing nologo!
Reply from nologo cycling socks
Dear Jan,
Thank you for your kind words! We're glad to hear that you're pleased with our products and customer service.
Your satisfaction is important to us, and we appreciate your feedback.
Shipment too slow
27 June 2023
Reply from nologo cycling socks
Dear Jose Luis,
Thank you for your feedback. We appreciate your continued support and for choosing to shop with us not just once, but several times. Your trust in our brand means a lot to us, and we're grateful for your loyalty.
Regarding the shipment time, we apologize for any inconvenience caused by the free shipping international mail service. While it might not always be the quickest method, we strive to provide the best possible delivery options for our customers. We're pleased to offer a courier service for most countries we ship to, which ensures faster delivery.
Additionally, we are actively working on introducing new shipping methods this year that will be both fast and cost-effective, further enhancing your shopping experience.
As a valued customer, your opinion matters to us. We would love to hear your thoughts on our products and how you find them. Your feedback helps us improve and ensures that we continue to deliver the quality you expect.
Thank you once again for your multiple purchases and for being a part of the nologo.cc community. If you have any further comments or questions, please don't hesitate to reach out. We're always here to assist you.
Great service and fast shipping!
22 June 2023
Reply from nologo cycling socks
Dear Henning,
Thank you for your kind words! We're delighted to hear that you had a great experience with our service and that the shipping was fast. Providing fast and efficient shipping is a top priority for us as we continuously strive to improve our service level.
Thank you for choosing nologo.cc, and we look forward to serving you again in the future!
Reply from nologo cycling socks
Dear Roderick,
Thank you for your feedback! We're thrilled to know that you find our products to be of great quality. Your satisfaction is our ultimate goal, and we're delighted that we could exceed your expectations.
Thank you for choosing nologo.cc, and we look forward to serving you again in the future!
Excellent customer service!
12 June 2023
Reply from nologo cycling socks
Dear Jan,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. Providing top-notch support to our customers is of utmost importance to us, and we're delighted that we could meet your expectations.
Thank you for choosing nologo.cc, and we look forward to serving you again in the future!
Reply from nologo cycling socks
Dear Raoul,
Thank you for bringing this matter to our attention. We apologize for the inconvenience you have experienced with two pairs of your socks.
We want to assure you that this is a very unusual situation for us. We have strict quality control procedures in place, and each pair of socks goes through thorough checks during the manufacturing process. However, we understand that sometimes unforeseen issues can occur.
In cases like this, we always encourage customers to reach out to us first. We are committed to providing support and finding a satisfactory solution for our clients. Your satisfaction is our priority, and we want to ensure that you are happy with your purchase.
Please do not hesitate to contact us directly regarding this issue. We would like to resolve it to your satisfaction as quickly as possible.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
Reply from nologo cycling socks
Dear Ines,
Thank you for sharing your feedback. We are sorry for any inconvenience you experienced with your parcel delivery.
Upon investigating the situation, we found that the tracking information was available from the very beginning. However, it seems there was a missed delivery attempt initially, even though the address provided was correct. The parcel was awaiting pickup at the post office, and unfortunately, it was never collected and then returned to us.
We understand the frustration this may have caused, and we always strive to provide the best possible service to our customers. In situations like these, we encourage our clients to reach out to us first, as we are always ready to help and find a solution that suits your needs.
To ensure you received your order, we have already re-shipped the goods with no additional costs, and it has been successfully delivered. We hope this resolved the issue to your satisfaction.
If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you and ensure you have a positive experience with our brand.
Reply from nologo cycling socks
Dear Pouya,
Thank you for your wonderful review! We're thrilled to hear that you love our socks and had a positive experience with our customer service. Your satisfaction is our top priority, and we're delighted to have provided you with great products and support.
If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to reach out. Your feedback is highly valued, and we look forward to serving you again in the future.
Thank you for being a part of the nologo.cc community!
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