Natural ingredients, great customer service, easily managed delivery schedules. Nom Nom is a win. When our local PetSmart put a lock on the freezer where they keep the Nom Nom - we knew we were onto s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Nom Nom is healthy, fresh food for dogs and cats Nom Nom delivers delight to your dog’s day. Our variety of vet-developed meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Visit www.nomnomnow.com or contact us at care@nomnomnow.com to learn more
Contact info
1605 County Hospital Road, 37218, Nashville, United States
- (415) 991-0669
- care@nomnomnow.com
- nomnomnow.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big helpings for my little dog.
My little Lily really enjoys you Nom Nom meals but in all honesty the daily helpings are too much for her to eat. Is it possible for us to get a smaller portion and just get half the order we are getting now? If not we are going to have to cancel. I hope you can help.
My dog loves your food and devours it
My dog loves your food and devours it. She has typically been a picky eater. This is a nice change.
The only negative that I have is that often the package is difficult to open with aging fingers.
My dog loves this!
It was very easy to set up delivery. Just had to answer very simple questions about my pet. My dog loves the food and has more energy. You would never know she was 13 years old. We try new flavors and she has loved everything she has tried.
My dog loves the food and can’t wait to…
My dog loves the food and can’t wait to eat it . Service is good too.
The food smells good
The food smells good. She won’t eat it unless I sit with her. Right now a pouch lasts two days. Freezer is loaded with her food.
My picky eater will actually eat it
My picky eater will actually eat it! However she is still picky and wants whatever we r eating out on top of her food. So her bowl of food lasts all day. Whatever she doesn’t eat goes back in fridge till lunch and if still not gone it comes out again at dinner and we add more nom nom to it. What is it I’m doing wrong?
Minuet's repou
Delivery is easy to schedule, the food is wonderful. However, I would like to see the lamb formula offered without peas. Since I switched to Nom Nom I have noticed that Minuet's coat is softer & shinier than before! She can't wait for me to put the food in the bowl.
Ben is a fan of Noms
Ben is a fan of Noms. He’s 12-13 yo and we like to give him healthy food.
Very pleased in all ares and I've tried…
Very pleased in all ares and I've tried all the big three. My only complaint; I'd would prefer a little less mushy texture in the blend.
My dog loves the food
My dog loves the food. Being a Miniature Schnauzer, sensitive stomachs are very well known.
Consistently short packages
I have been using this dog food for about two years. I have two dogs and they split 400 grams twice a day (200 grams each meal). My dogs love the food but the packages are consistently short. I have received both 1) not enough packages of food and 2) not enough grams of food in each package. #2 happens every week on almost 50% of the packages. My dogs notice it…one of them picks up the bowl and throws it across the room.
I’ve called and complained about this so many times, and they offer me a 15-25% discount on my next shipment but never fix the problem. The discount is worthless when I am being shorted equivalent to that amount. Today the package was 278 grams instead of 400 grams and that’s the last straw for me, I am cancelling my subscription.
Nom Nom was the best for my dog
Nom Nom was the best for my dog, active Boykin spaniel. Unfortunately too expensive for me.
I like everything about NomNom
My 10 month old ShihTzu is very picky…
My 10 month old ShihTzu is very picky about her food. Most days she will eat her Nom Nom, which is a win! There are still days she refuses, but she's been eating better on this food than others we have tried.
My 13 y/o Chihuahua loves it.
My Fawny is not a picky eater, but generally prefers chicken. When she started turning up her nose at it, I was at a loss. I started feeding her the pork, and we're off & running again. She loves Nom Nom! And it's looking good ON her too! Her coat looks better, she has a tad more energy (she has congestive heart failure, arthritis, Cushing's disease, etc.). And, they actually give you a heavy duty container, with a cover on it, that doesn't leak! Yes, we recommend Nom Nom!
My dog loves it
My dog loves it! Multiple flavor varieties. Easy to feed portion sizes.
Mylee enjoys the food
Mylee enjoys the food - chicken and pork. HOWEVER, I Wish there was an alternate packing process. The packs are frozen together in bundles wrapped with large rubber bands, which make it difficult to separate for storage because the bands compress the food and get imbedded in the packs. I ask again: has anyone at NomNom tried to separate a bundle??
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








